Macy’s

I am normally a fan of Macy’s. Generally quality merchandise and good sales on a regular basis; however, several tims recently I have noticed that it is difficult to find associates when needing assistance in this particular store (Triangle Town Center). Today I went to purchase an electric roaster oven for Thanksgiving. The roasters were on sale and I figured I would grab one while available. While not overly heavy, this is a large item to tote around. There were no associates at any of the registers in housewares, the fine china and gifts, the bedding area, or anywhere else in sight. I lugged this huge box around half the bottom level and found absolutely no one working there. I ran into two other individuals with merchandise that they wanted to purchase who were also looking for an associate. Not wanting to continue carrying the huge box around, I stopped at the vacant registers at bedding and finally had to call the main number for the store. I then had to go through an automated system and get transferred twice before I finally spoke to someone in the store who could send someone over to check me out. I wouldn’t recommend stopping by this store to purchase anything without being prepared to take the time to locate an associate.

I’m a big fan of Macy’s. The Macy’s at TTC is great in that it has a ton of selection, and the customer service is wonderful without being too pushy.
This Macy’s carries a huge amount of designers, although not too many high-​end, but that is what Sak’s is for. Macy’s is a bit like Target for me, in that I can walk in and when I leave, I have purchased a ton of items, all at a great deal, but can hardly remember what I bought. There are many items for gifts, and of course, yourself. They have a giant Martha Stewart kitchen collection. I have purchased almost all of cookware, as well as my baking utensils from this location. I’ve also purchased adorable baby clothes for gifts, as well as bedding for myself and others. Recently, I scored a couple of business suits at an ah-​mazing price!
The store is always clean, but I will say that it is a bit cluttered with too much stuff sometimes. I’ve often purchased items that have been marked the wrong price by the sign, and found out that the item was in the wrong place– but, they honored the sign’s price. Great customer service!