Raleigh Endoscopy Center, LLC

There are three locations, I would absolutely not recommend the North Raleigh (Health Park Dr.) location to anyone. The anesthesiologist (I believe his name was Frank) was the rudest medical practitioner I’ve ever had the displeasure to come across. My mother had been waiting over an hour for her procedure (it happens, that’s fine), so I went back to give her my Kindle to play a game and give her some company. The anesthesiologist comes up, and my mom said, «Oh, is it time? Should I shut my little game down?»
Him: «Um, if you actually want to do what you came here for. I think it’s more important than a silly game. Ridiculous.»
My Mother: «Oh, I’m sorry, it’s just been over an hour, I didn’t know if it was actually time, or if this was more prep.»
Him: Well, I’m your anesthesiologist. Sometimes we run late. It happens, we plaster a smile on our faces and deal with it, don’t we?
Mother: *taken aback* Oh, especially if you’re my anesthesiologist, I don’t want to get off on the wrong foot here. *hands a magazine that she had been reading before to me to put back on the shelf.*
Him: Oh, you’re reading our trashy magazines too, huh? Well, we’re not on the wrong foot, lets just get going… is that ok with you?
I have NEVER been so furious with the rudeness of someone who was about to hold my loved one’s life in their hands. I will be filing a complaint against him. When my mother was in tears from cramping afterwards, the doctor happily told her she looked like she was feeling better. The experience was SO bad, in fact, that she’s said she’ll never have one again, regardless of the 10 year rule that they’ve given her.

I’ve had numerous procedures done with this group and have never had a bad experience with them. They usually take me in early for my appointments, allow me plenty of time to change clothes, and give me extra warm blankets while I get prepped. The doctor sees me before I go to the procedure, as do the anastheiseologists and any accompanying nurses. Afterward, the nurses ensure that you’re ok to stand and walk and then send you home with whoever is driving you. I’ve never had any incorrect billing issues with this group and cannot think of a single bad thing to say about them