Raleigh Grande 16

Third time here and I love the recliners! I actually have no problem coming alone since the seats are not right on top of you and you can’t even see anyone in front of or behind you. Great concept. Wish all theatres were this way. Online reserve seating makes it super easy to pay in advance and pick your seat. My go to place for a movie from now on.

Best theater in the area and nice staff.
Pick your own seat so there’s no more waiting in line for the blockbuster movies.
Also with local beer and leather reclining seats you can’t go wrong.

I was absolutely blown away by how nice and luxurious the Raleigh Grande is. The leather reclining seats and ample leg room make for a comfortable movie experience. The rows are also elevated enough that you can’t even see the person’s head in front of you. There are less seats per theater than a regular theater and you are assigned a seat as well. We bought our tickets online in advance to guarantee us middle seats. The tickets are about a $ 1 more than other theaters and they do charge a $ 1 + convenience fee if you order online, but it’s worth it for the amazing theater experience and guarantee of good seats, especially for the more popular movie times. There’s also $ 6 movie Tuesdays, which is a plus. I can’t really comment on the food, but they do serve more substantial food such as hot dogs, chicken tenders, nachos etc. Overall, I had a great experience at the Raleigh Grande, and it is my favorite theater to go to in the Raleigh area.

4.5 stars
After watching the new Captain America movie here last night, I am very impressed! While the movie experience here is pricier than standard movie theaters, it may be worth it for the comfortable, RECLINING chairs. This theater also makes a great date spot as all of the chairs are in pairs and it separates you a bit from other movie-​goers. I mean, you are definitely close enough to hear, see and reach out and touch them if you want, but you don’t have to worry about sharing an armrest or being up in each other’s space. And for the people in front of you, it’s like they aren’t even there! The rows are strategically spaced so that you don’t have to worry about people blocking your view.
Another thing I noticed was that the sound was really good. I don’t think I’ve ever been in a theater that had been as loud as we experienced last night.
While we didn’t buy any concessions, we did note that they were PRICEY. I’ve never been much of a fan of buying movie theater concessions anyways. But for those who do buy concessions that take longer to cook, they will give you a buzzer so you can return to your theater. Whenever your food is ready, they’ll buzz you and you go outside of your theater to pick it up. While this isn’t a huge issue during the previews, once the movie starts it is a bit of an annoyance to your fellow movie-​goers.
Since the $ 6 movie tickets on Tuesdays are popular, we bought our tickets online a few days beforehand so that we could make sure to pick out some good seats in the center. They do charge a «convenience fee» to buy your tickets online, but I figured it was better than risking not getting 2 seats together or seats that were on the end.
Love this theater, and we will be back! It has all the comforts of watching a movie at home, but with the big screen experience.

The new owners clearly do not have it together yet. It took 40 minutes for the pizza and salad my son and I ordered. Even then the salad was wrong, which I paid more for, and came with no dressing. Although it did come with a extra helping of rudeness and unhelpfulness from the male manager on duty.
At the 40 minute mark after we ordered our friends went down to ask where their food was; so much for getting to the theater early to order food. They were told the staff would bring the food up to them (we were on the top row of the largest theater) and the manager gave them 5 free movie tickets for the inconvenience. Good service recovery for them. However, I did not get the same experience. I had to get my food, which is not a big deal, but as I started eating the in the dark, now that the previews were underway, I noticed my spinach salad did not taste right. First, there was no dressing on it. Second, it was not a spinach salad, which actually costs more than the field green salad. So I trekked back down from the top row to the concession stand. I went to the side where a male manager was at the register, thinking he can help with this. I told him I ordered a spinach salad, but there was no dressing. Without looking up, and being very dismissive, he said that’s funny, they didn’t have any spinach. He never looked up or said anything else before he ran off. The attendant beside him did offer me choices and gave some dressing. The attendant was very helpful and looked very sheepish, likely because he saw the chaos around him. The female manager was going through the order tickets trying to sort out what was going on and how to fix things, I presume.
Until they fix things, CineMark should empower their servers and attendants to make things right. But judging by the attitude and lack of customer service training the managers have had, I think that is unlikely.
Now for the theater itself. I like the partitions in front and back of the rows. It limits your view to your row and the screen. You forget how many people are in there. I like that better than the openness of Frank’s Theatre in Cary. The recliners are comfortable.
Now the food. The options for food here are limited and you have to basically pick it up yourself, as opposed to the delivery at Frank’s. The flatbread pizza my son had was very good. It looked like quality ingredients for the salad, but it’s hard to speak to the quality since I didn’t actually get spinach or the correct dressing. Oh! And apparently I was supposed to get pita with the salad. That sure didn’t happen. I didn’t want it, but still, it speaks to the fact that these guys have a long way to go. Additionally, the beer selections are nice.
I don’t really want to drive to Cary, so I hope CineMark gets their act together soon.

Friendly people selling tickets. The cashier was nice when I bought a drink, although I was disappointed that even though they have the terminals that can accept NFC payment (like Apple Pay) they were not functioning to take that. I get a little nervous swiping my cards these days when card skimmers are everywhere!
Seats were stadium style and those big recliner types, at least in the theater I visited. As usualy, I dozed off a bit because they were so relaxing. It was clean and quiet, so a very nice movie going experience all around.

My first review was when they hadn’t started the kitchen yet. Right now, they have everything! I just came here again last night. I was first a little nervous since it looks like Cinemark bought them. We were worried the management would also change. But we found everything is the same as before! It keeps as our favorite movie theater in triangle. We like to share it with our friends and ALL of our friends become huge fans as well! It becomes our ONLY theater to go, even though we have to drive 20 – 30 minutes!
Seats: The recliner seats are so cozy that people could choose to take a comfortable nap here if the movie is disappointing! The seats here are bigger and softer then other recliner theaters in this area. Each row is blocked by board at the right hight so that you can still see the full screen but can’t see anyone in front of you. It makes me feel like a private room. The handle between two recliners could be raised up, which makes it much easier for couples to snuggle with each other during the movie. If you want to snuggle, make sure you choose the two chairs that are together, say D1 and D2. The handle between D2 and D3 cannot be raised. When making reservations online, their website shows you which two seats are together, which is very good!
Food and drink: they have kitchen now and you can order food at counter before going to the show room. They serve BEER ANF WINE! It’s much better than just the soda! THE PRICE IS VERY REASONABLE! Comparing to $ 5 for a bottle of water in some theater, this place is awesome! 16 oz beers are $ 6 and 22 oz beer are $ 8, just a little higher than regular restaurant price! I was surprised when I first knew their price of snack and drinks. Their food is regular bar food. I have to say the quality of food is not great, but acceptable. You can’t expect much for a movie theater.
If you are coming in Friday or Saturday night, make sure you book online, especially if it’s a new movie! The seats run out quickly! We came here in a SUNDAY night when Zootopia was just on show. We booked the tickets in the morning and found only few seats left for couples. When we went there, it was full and a couple next to us had to sit separately because they didn’t book in advance. Although you need to pay extra couple of dollars if book online, it’s worth it!

I have never been to a theatre that had such incredible sound and leather seats with a tray that reclines. All for $ 7.50 matinée. And they had a full service menu to boot. This is my go to theatre in Raleigh.

Raleigh Grande is the best place to watch movies in Raleigh! They have the new recliner seated theaters for the similar price of movies at any other theater! Some other places who specialize and advertise the reclining seats and dining movie experience is a bit more expensive.
I haven’t gotten any main dishes, but did get some side dishes — truffle fries and queso with chips and beers. You get the beer on draft from the worker at the front, but then they give you a buzzer. The buzzer is supposed to go off when the food is brought to the door of the theater you’re in. We had a little confusion with it. The buzzer went off, we went out, but nobody was there. They ended up coming with the food minutes later. No biggie though. The food was in plastic bowls that looked fancy and silver plastic silverware. I thought that was a funny touch. Food was average, but I didn’t expect to have the best.
Overall a great and fun experience!

I’d give this theater a 4.5 stars if I could. Compared to theaters I’ve been to in Vegas, this one is equally if not better then the ones I’m used to. Located off of Lynnwood and Hillburn, this theater is conveniently located in the same area as Target and Lowe’s along with several eating places.
There is lots of parking spaces for any time they may need extra parking. The building is large and seems well kept up. They offer several restrooms on each side for the 16 screens that they have there.
On the days that I’ve gone, the place has been swept in the main areas and the restrooms have been clean and well stocked.
There is an «arcade» area with lots of seating for waiting or you can play the table games that they have there. I’ve never actually seen anyone sitting there or playing any games, but it’s there if you want it.
The concessions offer a wide variety of food ranging from your typical popcorn, pretzels, nachos and hotdogs to fries, chicken strips and pizza. They also offer your normal soda drinks and well as Alcoholic beverages. Soda drinks are free refill on any size, which is a plus in my book.
They have very nice comfortable reclining chairs that look like they’re new. Seating is also assigned seating when you buy your ticket. Nothing like putting up your feet and being comfortable while watching a movie.
One thing I will point out that could be a negative is that you have to be careful when you buy your ticket in person. The first time I went to this theater, I asked for a particular movie and time. Not thinking to look at the ticket to make sure it was correct, I waiting around for the particular theater to be open for seating and it never did. Had to ask a worker when that theater would be ready for seating. He came back and said that the time I wanted was in a different theater. I then checked my ticket and notice that the lady gave me not only the wrong theater, but also the wrong time! They did correct it with no problem, but it was a little bit of an inconvenience. The next time I made sure to check before I went inside.
Overall I’d give this place a 4.5 stars.

Wow, I never knew the movie experience could be so great! Reclining chairs, plenty of room, individual tables and great tap selection so you can bring in your favorite beer! We purchased matinée tickets ($ 9/​person) online a couple days in advance which was perfect. I highly recommend doing this as seats are assigned and you can skip the pressure of arriving early to make sure you’ve secured the perfect spot! You’ll find the drafts to the left of the concessions area with pints going from $ 6 (16oz) to $ 8 (22oz), with mostly local options!
The large, leather reclining seats are very comfortable! Each seat has a moveable table with cup holder. Make sure you know where the button to recline the seats is, I looked over half-​way through the movie and only than realized that the seats were reclinable (once your legs go up, you’ll never put them back down again!) Most enjoyable movie-​going experience I’ve been to, and we didn’t even try the food! I can’t wait to return.

This is such a great way to watch a movie. Love seat recliners, we could raise the middle armrest to snuggle. If you want to make sure you get good seats, reserve them online. There’s a $ 1 service fee per ticket, but worth it.
Ticket prices are $ 11 prime time or $ 8 matinée, where they make their money is the concession, like most theaters.
The menu is extensive for a movie theater, but this time we just got popcorn, which was pretty normal movie theater popcorn. There is a nice little lounge are to hang out in before the movie with some table video games.
So, you’d think this would be a five star review, and it would have been except for two things.
Two important things.
#1 –Soundproofing — The theaters are thin-​walled apparently. We could hear the movie in the theater next to us (Star Wars) quite clearly. We were there to see The Witch, which has some very quiet moments, and it was very distracting and took away from quite a few suspenseful moments in the movie.
#2 — The cleanup crew was waiting in the hallway to clean up after the movie, and I guess they couldn’t care less that people were still watching the end of the movie because we could clearly hear them horsing around and cracking jokes while we were trying to watch the end of the movie. Raleigh Grande needs to stress to their clean up crew to zip it while the movie is still playing, it’s just plain thoughtless and rude
.
If it weren’t for those 2 things I probably would have rated this 4.5 — 5 stars. I hope management reads this and addresses these issues. I’d still go back, the recliners are really a nice way to watch a movie, but there’s some work to be done here to make it a truly stellar venue.

Movie watchers in Raleigh, rejoice! Raleigh Grande was an absolutely amazing experience. From getting the tickets, to finishing the movie — Raleigh Grande has it all. I personally love the fact that they off online ticket purchase. This way, you are free to buy out an entire row of seats if you have a large group of people watching a movie with you. Sure, there is a $ 1 convenience charge, but it’s well worth the trouble that you save. The seats are unfathomably comfortable, and the theater is so spacious. The seats are arranged so couples can sit comfortably together, but if not, there are arm rests that can create some sense of privacy. Did I mention the seats are RECLINABLE? Oh, and it’s super comfortable as well. And it’s comfortable. Did I mention that the seats are comfortable? Oh and more, the seats are super comfortable to the point where I almost fell asleep watching the movie.
On a more serious note, it’s awesome to see such a run-​down cinemas (from what my friends said) renovate to become one of the best theaters in the triangle area! Additionally, it’s an affordable $ 6 on Tuesdays! Considering that most cinemas with «not-​as-​good» seating offer their tickets for nearly $ 10-​$ 11, Raleigh Grande is the place to go! Unfortunately, I live in Chapel Hill so visiting Raleigh Grande regularly will be somewhat difficult… but it is a drive I am willing to make!

Went to see Deadpool and was impressed by the theater.
Pros —
1. Lots of open register for concession stand which results in no waiting in lines.
2. Most comfortable reclining leather seats with two cup holders and tray. These are the best seats I have seen in Raleigh.
3. Clean theatre with friendly service. Huge selection of beer and wine which includes local brewery selection too. Lot of vegetarian food option which you don’t find anywhere else. Really impressed by their menu.
Cons —
1. The number of seats compared to a regular movie theater are lot less and they get sold out quick online specially for new releases. So to get the best seats book your tickets online in advance.
2. My food (French fries) were cold and was disappointed.
All in all still a 5 star place and one of the finest and comfortable movie theater.

The Raleigh Grande is one of four locations owned by Carolina Cinemas, and easily one of my favorite spots to catch a movie. The most recent renovation has totally transformed this theater. Instead of the stained, worn out seating, there are now comfortable leather recliners.
While the CineBistro in Cary has a better menu, the Raleigh Grande is my preferred choice. Purchasing tickets online is simple, and you can pick your seat. The beer menu is fantastic, and the prices aren’t outrageous. If you’re ordering food off of the menu, then you’ll get a buzzer. When the buzzer goes off, you wait a minute and then pick up your tray of food from just outside the theater. This is a minor inconvenience, but I actually think it’s more streamlined than the CineBistro’s process of ordering at your seat.
I really like the trend of movie theaters focusing more on the customer experience and not trying to cram more seats in. While the Raleigh Grande is a bit of a drive from downtown Raleigh, I will gladly be making the trip again. I’ll definitely be going to North Hills a lot less.
Tips: (1) Try to arrive 30 minutes before your movie starts so you can get your food order before the lights dim/​previews start. (2) There is a rewards program and you get a free popcorn when you sign up online.

What an impressive makeover.
I will admit, it was starting to look a little rough last year…
But now, it’s truly the hottest movie theater out there!
Recliner seats, spacious cinemas, and a large menu of food options!
You have to choose your seat in advance (when you’re buying your ticket) but I love it that way.
No hassle trying to get multiple seats in a row if you go with a group!
I haven’t tried any of their food yet but the dishes I’ve seen looked really impressive! Definitely something I will try time next time I’m there!
Oh and on Tuesdays, movie tickets are $ 6.
With their spacious seating arrangement, superb recliners and up to date movies, it’s therapeutic!

I haven’t reviewed the Raleigh Grande in a few years and after the renovations, this place is even better than ever! Not only did they switch it up to have the most comfortable seating with reclining chairs that literally feel like your at home on your couch, but they’ve expanded their menu outside traditional movie theater fare and now offer dinner options as well. I will admit, it’s not the best food, but it is definitely a cool experience. Plus, they still have a great selection of beers on tap from several local breweries to enjoy while you watch your film.
The Raleigh Grande is still cheaper than the Regal and offers a whole lot more. One tip, you should definitely purchase your seats in advance!

Oh the difference time can make… what a wonderful job they have done renovating this theater! They told us to be patient and then they came through. A+ Raleigh Grande!
Love that you can (and should) purchase and pick your seats in advance. We were stupid enough to have not figured this out ahead of time and showed up for a 10am Star Wars on this Saturday, only to be left with either the front two rows or a couple farther back. Loved that the gal who sold us our tickets was concerned that we might not like the seats that were left, and offered to refund if we went in and didn’t like them. Well, they were terrific!
Clean, reclining leather chairs… what’s not to love? Each chair even has a swivel tray.
Sound and sight are superb. I still get tingles every time I hear Husband’s voice on the Cinedigm logo (glad that made it through the renovations!).
Even the bathrooms have gone through a change, as well as the lobby and food counter. The food menu includes pizza, tenders, chips & queso and, get this… brussels sprouts! That being said being early, we went with a simple medium popcorn breakfast with white cheddar salt and a large diet coke to share. All for about $ 13. Not bad.
Continue to love also the early weekend showtimes available. I don’t know of any other theaters in the area with showtimes as early as 10am.

I’ve been going to this theater for awhile. I was surprised when I popped in for a solo movie that they had completely renovated the place! Leather reclining seats that you can select your seat! So cool. The staff were extra friendly too. I heard they will have a full running kitchen soon as well. Love the changes guys!

Love the new renovations. The new leather recliners are top-​notch. I just hope they can hold up for a while.
It will be great once they get the kitchen/​refreshment area complete as well. I’m looking forward to having tea as an option instead of just soda, wine, and beer.