Ramada Raleigh

Perfect for events @pnc arena… rooms were decent @ a good price and staff was friendly… bring your own drinks as there is only 1 drink vending machine.

Contacted them the first time regarding a wedding in August of 2016. Deborah was friendly at first and atleast «pretended» like she wanted my business. Stated that she would send me a packet with all the information I needed the next day, explained to me how great the caterer is and that they will work within my preferences… no packet. I waited until the following Monday (this was on a Thursday). Still no packet. Called her back (no response). Called again and asked to speak with a different event manager. I did that, and the woman claimed she would take all my information and have Deborah call. No call. I called the main reservation line who got in touch with the Ramada Blue Ridge who told them that their email had been down and that they would be sending me the information soon. No info received so I said I would stop dealing with them. BAD CUSTOMER SERVICE!!! Tried to give them another chance 2 months later. I sent a quote online on Friday. Called the reservation line on Tuesday who stated that they have in fact received my information and had already forwarded it. They were just waiting on the info from the Ramada. A week later… no response from the Ramada. Do not try to schedule an event here. The event managers really have no professionalism or customer service skills and will ultimately bring this hotel down.

Nice clean room nice location clean pool common areas and grounds. The breakfast was eggs and sausage one saw eggs and bacon the next. It was a really pleasant stay!!! And free printing in business center for boarding passes!

I am sitting at the Ramada, no tv, no internet for my laptop. Playing on my dying cell phone.
I am responsible for 16 other guest and I put them up here. Next month I will be taking my 50 room request elsewhere.

Excellent location for PNC Arena or NC fairgrounds-​walking distance.
Old style bathroom shower with low velocity in shower head. Bed was fine.
Older style hotel. Friendly staff. Suited our purposes for a place to stay after a hockey game.

I’d definitely never choose this hotel if I had to visit this part of town again.
Positives: Toiletries smelled great, and you get mouthwash! Staff is super friendly. Parking is plentiful and all around so even if you’re in a room far away from the check-​in you can have a short walk from your car to your room. Free wi-​fi is decently fast.
Negatives: Old carpet, ripped wallpaper, musty smells everywhere that remind me of how a room smells when someone has smoked there before and you try to cover the scent up instead of clean it away properly.
Breakfast was terrible. Just so bad. They didn’t even have cereal as an option! Or yogurt! Or anything fresh except a few meager fruit offerings. They had this really gross fruit cocktail thing happening that made me feel like running the other way altogether. They’d be better off serving granola bars and yogurt with some juice.
Bed was fine but the pillows are not meant for side sleepers!
Bottom line: shell out a few extra bucks for something slightly nicer and just as close to where you need to be.

We came to the Ramada via a large group discount, and ended up paying less than I’ve paid for anything that wasn’t motel quality.
I thought it odd that, despite 4 days of luggage for two, the front desk sent us to the stairs to find our room, but that was quickly forgotten with the free Wi-​Fi code and breakfast passes — you wouldn’t believe what luxuries I’d give up for Wi-​Fi.
On the way up, we passed the restaurant and separate bar, and I was surprised to see dinner sandwiches available for less than 8 bucks. I last stayed at a Westin, with burgers almost twice as expensive.
Our room’s décor seemed dated to me, with elaborate gold light sconces, patterned drapes and one salmon colored accent wall, but I don’t expect a Ramada to compete on interior decoration. Everything in the room looked new and smelled clean, and the bed was large and not broken in.
The TP was institutional-​grade single ply, it will remind you of elementary school for certain. On the other hand, they have the best, least offensive soap, «sugar citrus.» I kinda wanted to take a bite.
The breakfast buffet was… well, free, at least. Buffet eggs were decent, when they often aren’t at a buffet, but the hash browns, caseless sausage, and bland pancakes were entirely forgettable. No obvious bread or cereal options.
Service and friendliness have been great all around. I am giving them 4 stars because this is an excellent bargain for the no-​amenities price.