I have used Starr Services twice in the past year. I came home from vacation last year to find my water heater was leaking. Starr had someone out immediately to take care of the problem. Later in the year, my upstairs air conditioner went out. Starr Services came out explained the problem, fixed it so my family was comfortable and explained my options. The people at Starr are very professional and look out for your best interest. I have recommended them to everyone I know and will continue to use them for all of my service needs.