Triangle Trans

I emailed the company looking for a quote for transportation on their party bus between Raleigh and Greensboro for an upcoming concert. I was originally quoted one price, when I called to confirm, I was told that this was for a smaller shuttle and it would be $ 30/​hour more if I wanted the party bus. I agreed and called back the next day to give my deposit. I paid the deposit and emailed our group to let them know that I had arranged transportation. Three hours later I received an email stating that they could not honor our agreement and were cancelling unless we paid more money than was agreed to. This was all done over email, even though the company had my phone number and could have called me to discuss. While I will say they are very responsive to emails and did refund my money promptly when they cancelled my reservation without talking to me, I can’t say I’m happy with how our transaction was handled. They quoted me a price, I confirmed that price twice with them and paid a deposit, only to be told that that my reservation would be cancelled unless I agreed to pay more. Simply not professional and a waste of my time. Beware.