Walgreens

I rarely write reviews unless something is seriously wrong with a place. I have given this pharmacy more chances than I should have, but the location was just so convenient. I have no idea why a place this busy doesn’t hire more staff. They NEVER have enough employees working so it takes forever to speak to someone, walk in to pick up, or use the drive thru. I finally had enough when I went to pick up my prescription and they were out of stock. I decided to switch and my new pharmacy spent 2 hours on hold with them just trying to switch my prescriptions. Please do yourself a favor and stay away from this pharmacy. The rest of the store is great but whoever runs the pharmacy should be fired.

I agree with the overall lack of organization at this pharmacy. It is the closest to my house and the meds are not ready on time and they even forgot to fill one of mine that was time sensitive and dropped off a week before it was needed. I do not go here anymore. So disappointing. Rite Aid is way better even if you have to drive farther.

every month I am prescribed the same meds, and they never have it in stock, so I have to go to another branch. I have been repeatedly told they would have it for me the next month, and they never do. When I remind them of their promise, they tell me they have no control over what is dispensed. When I remind them they do have control over what they order, I get a blank stare. When I ask why they always have it at another branch, they tell me they will have it next month, and they never do. They just made errors on my quantity after picking up a partial order. The wait times are atrocious. This was the most convenient branch to me, but I’ve had it. This store is obviously not located at the «corner of wellness and happiness»…

They clearly have no idea what is going on in this pharmacy. My prescriptions are never ready nor am I ever given accurate information when I call. The wait times are an embarrassment to the company.
The pharmacy staff is not knowledgeable about any medications and I am unsure if there is ever an actual pharmacist working.
Typically I get 20 text messages and emails telling me to pick up my prescription. When I arrive they are not ready and ask «who said they were ready?» This is a joke.
I’ve been loyal to Walgreens and this location for a long time but I am officially done.

Horrible experience. I needed a flu shot so I made an appointment for 6:30pm with their online scheduler. I arrived early at 6:10pm and waited in line for 38 minutes.
Once I was reached the cashier told me that the pharmacists would be the one to do that, so I stepped over to the other line. There was one customer in front of me in this line. We waited another 5 minutes while the pharmacist did not even acknowledge us or tell us she would be with us. When she finally decide to ask what I needed I told her I had a 6:30 appt for the flu shot. She goes you need to get in the other line. I told I had just got out of that line per the instructions of the other employee. She then goes there is a wait I asked her what was the point of the appointment. She basically calls me a liar and says there are no appointments so I explain that is on their site and I have my confirmation number/​email. She then goes well you should have came before 2 – 4 when there are two pharmacist. I finally ask her how long is the wait and she’s like well I have 97 prescriptions to fill in front of you.
I left my job early to make it not only on time but early for the appointment and to respect their time and mine was not. As a nurse I know that it would have taken less than five minutes to administer the vaccine. If the appointments are not going to honored then the scheduler needs to be taken down. Also, it is not your customers problem if the pharmacy is understaffed and the pharmacist having an attitude for no reason is unacceptable.
Will not be back.

This pharmacy is grossly understaffed, and as a result, the poor staff is swamped and their customer service truly suffers. It’s a very convenient location, and that’s the only reason I’ve patronized this location for as long as I have. Unfortunately, after yet another unpleasant experience today, I will be transferring the prescription elsewhere. Please get these people some additional help, for everyone’s sake.
Edit: if you ask for flavoring, and they charge you for flavoring, you might want to confirm its actually being done. I have bought chicken flavored medication for a pet, and was just told today that they don’t know anything about carrying chicken flavor. COOL. maybe you should refund the extra charges that have happened for several months for the flavoring that hasn’t been happening, apparently.

Just waited in line at the drive through window for 48 minutes. There were two cars in front of me. I thought perhaps it was because the two cars in front of us had complicated prescriptions. No! I needed to pick up one simple rx, and it took 20 minutes. The attendant would appear, ask a question, say just a moment, and then disappear for 5 minutes. Either incredibly understaffed or they have no idea what they are doing. Will never visit this pharmacy again, for any reason. You have lost our business! 48 minutes to wait in line when the rx was ready is absolutely unacceptable!

Had a positive experience the other day, so I felt compelled to add it to my collection of reviews. I went into the store to pick up a prescription for hubby. There was no line and the worker in the pharmacy got my prescription quickly and efficiently and rang it up with no errors. I was also looking for something prior to picking up the prescription, it took a few employees to find what I was looking for, but everyone was helpful so I have no complaints. I guess my take away from this experience is that I should not use the drive thru, as going in was a much more pleasant experience.

Though Rite-​Aid is my home drug store this Walgreens is close to my office and I like their wide range of items. It’s a clean well laid out store and it’s easy to get in and out of. Unfortunately I’ve learned the hard way that though a drug store might have a drive thru that is not necessarily a good thing. Let the buyer beware.

Lauren pharmacy manager help me today she was very nice I was in and out in. @15 minutes getting 3 prescription filled I will not ever go back to costco pharmacy waited over an hour last time at costco except for pharmacy my wife and I love costco but they can use help in pharmacy nowhere close to friendly customer service I receive at walgreens no matter what location

Love the location. great to go grab things quicky and pharmacy staff is really nice. Well… all the staff is very friendly.

This Walgreens is conveniently located at the corner of Durant and Falls of Neuse in north Raleigh. It’s just off I-​540 and across from a shopping area with a Kohl’s, Harris Teeter, and restaurants.
Walgreens is a bit like Rite Aid on steroids. Greeting cards, make-​up, batteries, OTC items, pharmacy (and drive-​thru), but what differentiates Walgreens from its competitors is the grocery section. Other stores have «grocery lite», but you could nearly do your grocery shopping in a Walgreens.
I also use this Walgreens for uploading photos online and having them printed for pick-​up at the store. They are usually done far faster than the projection online.
I like this location because it’s usually not too busy and it’s close by. I can usually find what I need here.