Really annoyed today. Yes, my hair is not in the best condition-I dieted aggressively last year & my hair thinned, and I have new/damaged growth. I’ve also been flat ironing it as a result to get it smooth. Each time I go in lately, I feel like I’m being berated, especially today. It is NOT ok to make your clients embarrassed about the condition of their hair in front of other stylists & customers, especially after I showed up on time for my appointment & waited 20 minutes to get my hair washed, & another 10 for my cut after I was washed, and while I was sitting in the chair getting my hair cut, Amy decided to open a package that had come for her. Seriously? I don’t want to leave a salon & feel worse and today I really did. Tell me how to improve my hair’s condition and don’t make me uncomfortable & embarrassed. Don’t tell me each time that I have«residue» in my hair. I wash my hair every day. And then when it’s suggested that I get a keratin treatment, I was told maybe I could ask for a gift card for Christmas since it’s expensive. 1-I’m not giving this salon any more money 2-I can afford $ 300 for a keratin treatment since I work, thank you very much 3– A gift card for the salon is not what I want for Christmas. I’m done with Amy & this salon.