Area Restrooms Solutions

All I have to say is WOW! Amazing customer service, which is hard to find these days. I worked with Christine. When I called to place my order it was more than two weeks after she sent me a quote and she knew me by name, knew the date of my event and what the event was without me having to tell her anything. I was shocked (in a good way). They also have the best rates in the area which is why I wanted to go with them in the first place.

I am so glad I decided to go with this company! The customer service was great and they answered all of my questions. We ordered the «White Wedding» restroom. When it arrived the driver was very professional and helpful. He got the restroom to right where we wanted it. It was VERY clean and ready for use. Great experience!

You don’t get what you are promised. First contact was 8 months ago to arrange for a air conditioned restroom for our daughters wedding. 6 months ago contract was signed and promised that everything would be perfect. Delivery was to be on the Friday before the wedding and pick up on Monday following. Delivery was not what we expected… Unit delivered did not have A/​C, did I mention that the temp was 105 degrees? Called Melissa Setzer, (accounts manager ?) and she stated she would work on it and get back to me, 3 hours later I called again and she said everybody was out in the field but she would call me back. Fast forward to the next day, the day of the wedding, at 11 am I called her again, she had not called, at which time she said there was nothing that could be done. The dispatcher made a mistake and it couldn’t be fixed… I bet if there was a mistake with my payment it would have been able to be fixed.
Do not trust this company, they do not honor their contracts.

I work for a very large business and deal with a multitude of companies as do most of our faciltiies. I have only written a couple of reviews on businesses and have come to rely on the reviews others post for recommendations. I have never experienced such unprofessionalism in a business that has received high ratings. I can only assume that these are ether people that are personally infoivled in the business or friends of them. I can understand there are hiccups when taking over another service account however, from day one in trying to get the numerous units at my facility serviced appropriately, I ran into multiple issues. Each time I called to see about the servicing, I kept hearing excuses saying they just took over this business, they are working on it, etc. Finally, when it became a health & OSHA issue, I had to tell them to come pick the units up. Then the billing nightmares came and it became serious harrassment on the part of Area Restroom Solutions. From a customer service standpoint he rudeness of the owners astounded me and I would definitely recommend against going with this business. There are other much more professional services available that want and are willing to provide quality services.

Jeremy.
What more can I say. He holds this place together and his personable touch on doing business with other small businesses is a blessing. Never fails to say hello and ask how you’re doing. Wish I could say the same for myself.
As we use between 30 – 60 toilets per year for work (hosting sales at people’s houses that don’t always want to have the public using their restrooms or worse yet have no working plumbing or are too dirty to use) we rent a whole lot of toilets and always a wash station as in general I believe it to be bad practice to invite folks to use the toilet without after washing their hands… these folks at AREA are always there in a flash, bring clean toilets and sink units… get the job done with no issues and the guys emptying and cleaning the units always keep their chin up with a smile on their faces which is quite a challenge if you consider what they wake up to each day for a job. I love those dudes! We tip em just to say thanks soooo much.
So as toilet rentals go… best to hire this company that makes it easy, fun and doesn’t act like you owe them your first born simply because they got paid to provide a service, like some local companies who rent toilets have been known to do…
finally found one that you can count on, is competitive price wise and willing to bail you out on short notice. They even refer you to another company if you are out of their district. How’s that for good service?!
Thanks Jeremy.

The Sacramento Antique Faire has used Area Restrooms Solutions for the past 8 years, and have experienced, great service, clean restrooms, and competitive pricing. They always go above and beyond… The take care of the big things, but more importantly, they also take care of the details. Highly recommended!

Area Restroom Solutions rocks! They helped us out with an 11^th hour request for a porta potty. They provided friendly service, highly competitive rates, a quick turn-​around, and even gave us an upgraded unit with a sink. Highly recommended!