Nor Cal Scooters

Great service, good parts selection and friendly staff. I only needed a variator for my scooter ($ 35) but they treated me like I was spending big money. Had me in and out quick with no upsell. I highly recommend Nor Cal Scooters.

I bought my PINK and white scooter from Jim almost 4 years ago now; I still love it as though I bought it yesterday. I take very good care of it and in turn Jim and Johnny and Tania take care of me. I read through one review here where she said she didn’t take her scooter in until a year later??? WTH?! you should be having the oil changed and checking fluids periodically; she clearly knows nothing about owning a motorized vehicle. I would recommend anyone who wants to purchase one, first educate yourself on what is involved with caring for a scooter; then go buy one and ENJOY! They give you a bumper to bumper warranty, 5 years free oil changes and they are always diligent about looking out for when I might need a new tire or some other safety concern. I LOVE THEM! If you are buying a scooter in the Sacramento are or even outlying area; then this is the place to go!!! Love these guys and ADORE my PINK scooter.

I bought a used scooter off craigslist. Needed alot more work then the seller told me… i took it to nor cal scooter to get fixed up. They had resonable prices and got the job done prety fast.
The 2 mechanics i met where verry helpfull and frindly and the workers inside witch sounded like one of the mechanics wife was extreemly helpfull and found every extra piece i wanted for me my wife and the scooter with out the upsell speach you get from most shops.
All in all my scooter runs great. They kept me in my budget and they did everything they could to make me happy.
This is how scooter shops should be. i for one will continue to goto nor cal scooter for all my 2 wheel needs

I just came back from Nor Cal Scooters after finding out the guy I bought a scooter from never transferred the title after paying off the loan. I say this only to mention that Nor Cal Scooters had no vested interest in my predicament. There was no money to be made on my transaction. That said, Jim could not have been more helpful. He was knowledgeable, compassionate and empathetic. He went out of his way to steer me to a solution to my predicament. Not only that, he arranged for me to meet him the next day to sign over ownership. After helping, he gave me a tour of his impressive parts store. There are literally thousands of parts stored in this tardis like building. I came away buying some parts I really could have put off buying, but was so happy with the service offered (the parts were even color matched). The experience was great. Jim and his colleagues comes across as a no non-​sense guys who are very knowledgeable of their business. I would (and probably will) do business with them again — even though their shop is 75 miles from me.

Very nice people. They gave me a really good price on the ssr 125tr and offered to do the first maintenance free of charge. Not a bad deal if you ask me.

This place is great and the people are Awesome!
First scooter I’ve ever owned I bought from them and I’m in love with two wheels staff was really patient hooked up my paper work quick and I was on my way.
Ever since I rode home on my new scooter already many friends and family are asking where to get one. I’ve had no problems referring nor cal scooters. Thanks guys see you in 300 miles.

I bought my scooter 2 months ago and so far it’s working perfectly and meets all my expectations. Jim is very friendly and even helped my with the delivery up to Rocklin!

Talk about a Shit Show! Worst piece of crap I have ever purchased. Never starts. Made out of cheap tin and the shop is a joke, but I am not laughing. J Bird

I purchased my scooter three years ago from Jim at Nor Cal scooter, excellent customer service. I bring my scooter back every year to have it serviced. Very fair prices. Two of my friends have bought there scooter from Nor Cal because of my great experience.

***I just posted a 4 star rating and watched Unilocal allow it to be posted on the « Unilocal recommended reviews» for approximately 2 minutes. So I am going to try and out smart the Unilocal system! I gave them one star thinking it would not get flagged so finger are crossed!
I have had my pink scooter for 2 years now and have 1600 miles on it. I have kept up with my oil changes as they recommended and have not had any problems. When I initially purchased my pink scooter they did not have the trunk in, but as promised they did receive one on one of their next shipments and they installed the trunk. They have followed up on every promise since the purchase of my scooter!
This place is great!

I should have read more reviews. Their website was really poorly made and off putting, but I was excited they were open on Sunday since none of the other scooter places in Sacramento are. But. They are not. Their inventory does not look very large from looking through the window either, and they had no hours posted. We might make the trek again, but there are a lot of places out there that don’t start by lying to you.

Jim gets no stars! We bought a scooter and had it shipped to our daughters in AZ. Found out that the title transfer has to be notarized and Jim won’t do it. Is he legitimate? Now we have to go back to the distributor to see if they will work with us directly. In the meantime, can’t ride the scooter.

Worst customer service I have ever experienced. We bought our daughter a scooter to take to college. We brought it back for service because it only starts 2 out of 10 times. They told us it was our fault & refused to even work on the scooter. Our daughter is now at college with a scooter that won’t start & no way to get it to a shop. I have never had an experience like this with a business. Incredibly rude & arrogant. A complete refusal to even help us get the scooter running. Do NOT purchase anything from this «business».

Please don’t pay attention to these other ridiculous reviews. I can’t express how much I love my scooter and have recommended this shop to everyone who stops to talk to me about my scooter. (which is pretty much every time I ride it)
NOTICE there are about 20 «hidden» reviews on this place and 99% are positive. Really not sure why Unilocal is trying to screw them?
Are they Chinese? Sure, but they’re also $ 1400 brand new! 1 yr warranty and 5 yrs of free oil changes. Seriously. Bought mine in Feb 12 and have already put almost 1500 mi on it. Had and issue at about 500 mi with is stalling. Turns out I let a little dirt in with the gas and was clogging the carb. Even though this was my fault, they blew the carb out, good to go, no charge.
I had a Vespa in High School and a Kawasaki 650 as an adult, so it’s not my 1^st ride. These bikes are well put together and a blast to ride.

Would love to write a real review, but they weren’t open during the hours on their (sad) website, which said 10 – 6 every day, and I got there at 5pm on Saturday. Nor were they open during the hours listed on Unilocal (9 – 5 every day), and I went about 11am on a Sunday. No answering machine listing hours, and can’t leave a message, so I think I’ve just given up on this place.

Do not take your scooter to these guys to get it fixed or to buy. NO Customer service
And they charge more than fixing a car even for the smallest repairs.
I took my scooter to get it fixed and basically wasted $ 400 plus hauling it to there shop.
Don’t go here.

Bought a scooter from them and its left me stranded 6 times in 7 months. the 1 year warranty is a joke because they make you pay for anything beyond an oil change. The owner makes you feel like a idiot and no matter what goes wrong with the scooter, he’ll tell you its your fault. Last repair I paid $ 175 plus hauling it over there, and the next day it broke down again, they refuse to pick it up themselves. Horrible place to buy and service scooters. STAY AWAY.
P. S. Your not buying a Eaglecraft Scooter, its some Chinese brand named Znen, something I didn’t realize until the registration got mailed in.