Anh-Dao Vu Le, MD

This place deserve a zero star. Told me to come in 30 min prior and im waiting for an hour and nothing. Staff were rude

For those patients who have not met Dr. Le and receive her wonderful dermatology treatments and personal care… you have missed out majorly! She is undoubtedly very personable, very capable, thorough and caring. I was misdiagnosed by several physicians and dermatologists before I met Dr. Le. She recognized my subtle symptoms, did some special tests and biopsied (which gave a vague reading), but she was still able to figure it out and help me control my condition, Dermatomyositis, and help me connect to further care by a rheumatologist. She always do very thorough skin exams, picking up very early melanoma lesions on two of my elderly friends that were completely missed by previous Upland dermatologist and PAs in the same medical group.
It is too bad she had been ill since February of last year 2014… she had not been at her Chino office. The Chino Hills office was taken over by her the medical group Chaparral… while she was out on leave. They still used her name as a lead to attract her established patients, so all these negative comments are very unfair to how sincere, knowledgeable, capable, and caring a physician she is. CMG just did not manage well or help her maintain the office properly and did not protect her reputation while she was on disability medical leave. She has not practiced out of the Rancho Cucamonga address nor from the Upland address since 2009, yet her name still pop up for those addresses… must be the medical group that she worked for kept her name as a lead to continue to attract her established patients and new patients from her provider network.
Many of her patients are sad that she has left the practice in Chino Hills since last May. Everyone who knows her missed her and wished her speedy recovery. She has recovered her health recently and decided not to continue to practice full-​time in Chino Hills anymore. The community there will miss her expertise for sure! Dr. Le has not been in the Chino Hills office since last year … so those comments during 2014 – 2015 are not really addressing towards her. There are so many other reviews over the past 9 – 10 years showing 4 – 5 stars positive review on her.
Recently, she has helped some partners open a rejuvenation center in Westminster to help the Asian people with their skin issues since many of them can’t travel to Chino Hills. Therefore, ALL the comments on Unilocal and other review sites from May 2014 thru Oct 2015 must not be associated with how Dr. Le is, NOR do they reflect the management or business at the new locations where she practices in Bakersfield or at the MediSpa in Westminster. These latest negative reviews ARE ALL UNFOUNDED, UNTRUE, UNFAIR, AND NOT REFLECTIVE OF DR. LE as a physician, surgeon, or a caring dermatologist.
I’m speaking from my heart and a long-​time patient of hers in La Verne who knows many of her elderly patients… now living in Bakersfield. Anyway, PLEASE DO NOT JUDGE HER BASED ON THESE LAST REVIEWS OF PEOPLE WHO HAD NOT EVEN MET HER OR PERSONALLY RECEIVE HER TREATMENTS AND CARE.

They did it to me too. Scheduled me for surgery and cancelled me 30 min before my appt. And they don’t even answer their phone on business hours indicated. .This Doctor isnt even there, there is another person there. I’M SO ANNOYED RIGHT NOW
SO UNPROFESSIONAL

Stay away from this office!!!
I had an appointment with this doctor on a Monday only to be called the Friday prior saying that they needed to change the appointment after the girl scheduling the appointment reviewed my chart. Did the doctor review my chart, or just the girl doing the scheduling? Anyway, she called at about 5 minutes before 5 saying she changed my appointment day and time to a time and day that was more convenient for them. However, the time was totally inconvenient for me. Her message stated if I could not make it to call and leave a message if there was nobody there. I did what she asked, and was never called back to reschedule. I finally called back later and made an appointment that was somewhat acceptable. Later I made another appointment and was told the doctor called in sick after I went to the office for the appointment. The girl told me I was called at 8 AM and told the Dr. was sick? This doctor calls in sick a lot. I’ve had some experience with substance abuse with other people, and this is almost an exact duplication of the characteristics displayed by those people?

Her office has gone to hell since all Dr. Lei’s staff left. Wish u and your family the best Giselle.

Go somewhere else. This is where I was referred by my general practitioner. The Dr. here has health problems and is on medical leave, leaving just the PA to take appointments. Office staff aren’t friendly. It took me a couple of months to get my prescription, because the PA prescribed something insurance wouldn’t cover and I could not for the life of me get it resolved between my pharmacy and the office. One time, the medical receptionist told me she didn’t have time to deal with my insurance (paraphrasing) because of inadequate staffing at their office. I overheard the canceling of someone’s appointment, and overheard that it was because the slot was double booked (which would have been the office’s fault), and when they called the patient to reschedule, they lied about the reason why. Phone is ALWAYS busy. It seems like this place is falling apart.

This «doctor’s office» is the most unprofessional place that I have ever gone too. My appointments have been cancelled 3 times already! Yes 3! With each one taking another month to be seen. After 4 months I am finally able to see the doctors. The office staff is VERY rude and unprofessional. They couldn’t care any less about you. Please please please, do yourself a favor and go somewhere else!!!

Horrible horrible HORRIBLE service. Extremely unprofessional. I had an appointment cancelled by the doctor because she was on leave, when I got to my new appointment I was told I couldn’t be seen because I was 5 minutes late. I called quite a few times because I couldn’t find the location which is why I was late and they did not care. I provided evidence of the calls and I was still not seen. I’ve been waiting for three months now to be seen and still nothing. Gisel is the teller at the window and was so rude I had to call a supervisor. Really unsatisfied with the service here.

If I could I wouldn’t even give her the one star!!! The worst place I have never seen the Doctor at. I Have had an appointment for 5 months now and I still haven’t seen the doctor, she reschedule 5 times. I actual drove all the way down and waited for about 20 min, then to find out by the rude stuff, that she called in sick. I got another appointment and a day before my appointment, they called me to inform me that the doctor took a leave of absence and I would have to wait another month to see the assistant. Please save your time and go to someone else!!!

I had similar experience with cancelation same day so it took months to get in. When she walked in she was clearly frazzled and had no problem existing hire irritated she was. Since I was there to have something removed from my face I felt I had to be overly nice and bring her mod around so she didn’t hack into me. She then made it very clear that she does not normally take HMO’s but felt she had no choice so «that population» can be serviced. She made it very clear she was giving me charity, she actually said «I’m doing you a favor today» more than once. All in all the excision was not overly painful, but the entire consult was so incredibly rushed I don’t remember what was said or recommended. Very disappointed in this physician as a professional. (Her poor staff)

SERIOUSLY, Listen to all the reviews on here. This doctor cancelled my appointment 3 times over a 2 month period. When they wanted to reschedule for the 4^th time, they told me it would be 2 months. I said forget you!

I agree with the other 2 reviews. This Dr. Always call off sick. This past summer I made 2 appointments 2 weeks apart. The first appointment was cancelled due to the Doctor being «sick». So, she saw me on my 2^nd appointment which was suppose to be my first. She complained that her boss didn’t pay her enough for what she does. She is a unhappy employee. I then rescheduled another office visit. Well to no surprise, the office called me the morning of my appoint to cancel because she was sick. Again. I let the receptionist know how disappointed I was and that they always call me to cancel. I work nights and weekends and the office nor the Dr. care about the clients.

DO NOT GO TO THIS DOCTOR! Here’s why… I was referred by my daughter’s pediatrician to see this Dermatologist for some bumps she has that are spreading and bothering her really bad. I made an appointment 3 months out because it was the soonest they had available and I made the appointment because I thought since they were being referred to us there would be no problem waiting that long. Then 3 months later the day of her appointment they called to inform me the doctor called in sick, not thinking much of it because I know people get sick so I rescheduled for another 3 months later and her appointment day came and got a call from them again saying the doctor was out ill again?!? After this call I was furious, this was the 2^nd time 6 months later and my daughter never been seen or treated. The Manager stated the doctor is in and out due to being ill. If the doctor is ill and always in and out then this doctor should not be practicing nor taking on patients and making them wait 3 months at a time to just call and cancel the same day. The office staff is rude as well as the Manager she had no remorse or compassion for my inconvenience. They don’t even call to confirm your appointment like most places. This is the worst experience I’ve ever had with a physician and medical group. I have filed complaints with the Medical board, Joint Commission, Blue Cross and The San Bernardino Medical Society also I am going on every website I can to get the word out. I don’t want any other parent or patient to have to experience this!