I had my transmission replaced by H & A. The customer service was excellent from the front office to the technicians. I received constant updates on the status from the Technician Fred. They were very thorough and professional. My car is running great and I have peace of mind with my 3 year warranty.
Ella M.
Évaluation du lieu : 5 Corona, CA
I disagree with the review from the last Unilocaler. But I guess everyone has their own opinions about this place. The ladies are pretty great with customer service and getting you the best price. I’ve used them with all our Honda transmission. Mind you their is always a bad apple in a bunch but we just need to deal with them accordingly. Warranties are pretty good and service are great.
Lorraine K.
Évaluation du lieu : 1 Sun City, CA
I am extremely disappointed in this company and I have nothing good to say about them. If I could give them no stars, I would. November 2014, I had my ’98 Honda Accord transmission replaced at a shop in Encinitas, CA. The trans came from H&A transmissions in Ranch Cucamongo, CA. It was under a one year warranty. After 8 months, it was shifting very hard on all levels. I drove it to Joe’s Engine Repair(in my hometown) on July 20th and the shop checked it out. They contacted H&A and told them the trans was faulty. H&A had them run all kinds of tests. Well, it still didn’t work. On the 22nd, they sent a sensor down and it ran even worse. Paul called H&A AGAIN and they finally sent another trans to Joe’s and it was put on. I just picked my car up today, and am very pleased. After numerous days and hours working on my car, H&A is paying them next to nothing and making Joe’s wait 6 weeks to receive a check for their time and labor. I am on a fixed income and had to rent a car for 5 days so I could get to work. Vanessa said they will reimburse me for the car rental. Only time will tell, maybe I will have to wait 6 weeks also. All this added time and expense could have been avoided if H&A would have listened to Paul at Joe’s Engine Repair. As for H&A, beware of their shoddy merchandise.