Jiffy Lube

WHAT A RIP OFF… NEVER AGAIN
OIL CHANGE $ 65
LABOR $ 25 — — –HUH? Don’t you already get paid to this job?
TOTAL $ 95
$ 95 for a simple oil change? Wont happen again.

Just drove by this location and needed an oil change badly. I came in around 530 on a Wednesday night and was out the door by 550. They did their routine inspection including tire pressure checks and topping off the fluids. They even cleaned my windshields and vacuumed the car. Uriel was pleasant and even helped direct the In and out customers cars out of the way so I could exit! Don’t forget the $ 10 off coupon!

came here to get a quick oil change. emphasis on quick! it took 15 – 20 mins. Hugo helped me out and had my car done within that time span. cleaned my windows and checked my tire pressure. dope service I’ll be back!

Been here a couple times, most previous time I went I pulled up and they were surprised that I was back to get an oil changed? Hugo shot me attitude the minute I pulled up. They put a mileage as to when I would need to come back and I was past that. At check out they asked me what mileage I would want to be at before I came back to get it changed again? When they first sold the synthetic oil to me they told me that it would be good for these many miles, so why are they asking me how many miles I want to go to until I come back? That’s not my job, it’s there’s. Probably won’t be going back to this location to get oil changed again.

Hugo is the business! They did my oil change in 7 minutes! Best service ever. I will be going back!

Great, fast service and amazing customer service! Ive been coming here for 2 years now and will continue to come.

Franco was beyond nice and informative as to what was done with my car. And he gets 5 stars. But the other employees were terrible. One man outside was cursing at the other employees in Spanish. There was a girl not in uniform that was wondering around talking to the guys working and distracting them. My paper says that my exterior windows were washed when they CLEARLY were NOT.
Needless to say, I’ve had way better experiences and if I choose to return it’ll only be because of Franco’s customer service.

I had requested that my tire sensor be checked, the light has been on for awhile. I came back and cashed out only to find out not only did they not fix it or turn it off, whichever was needed, they never even checked it and dos not offer to do so after the fact. Will not return to this location; they treat you like cattle with a smile on their faces.

Really shady experience from the beginning. I’ve been here before and the price for an oil change was $ 29.99. When I came a few months later, a guy told me that the prices were $ 41.99 now for an oil change. After I expressed some concern, the guy told me out of nowhere that he would give me an $ 8.00 discount. Why not just tell me that from the get-​go? I feel like if I had not said contested his claim, he would have made me pay $ 41.99.
Afterwards, he told me to wait inside. In retrospect I wish I stayed outside because I couldn’t even see the work being done on my car. They did it under 5 minutes when he told me it would take 15 minutes which could either be a good thing or a really bad thing (it was also near closing time and I fear they just wanted to get out of there quickly.) He then complained about how even though they raised the oil change prices, the workers’ salaries didn’t go up. I can sympathize but why tell this to a customer? What can I really do about it?
I hope management follows me up on this issue because I’m namely just worried about the welfare of my car. The date of when I went was New Year’s Day.

We pulled up to this jiffy lube to use our coupon that was sent to us in the mail. «You can’t use that coupon here!» This is weird because all other locations, including locations in Los Angeles and NV are listed as recipients of this coupon. Also, the person that was going to work on my car (simple oil change), made sure to try to sell me additional stuff. The hood of my car was not even completely popped and this guy just knew that I needed a new Transmission repair and other stuff. I paid the bill and used my Unilocal check-​in discount to pay it down further. I hate when car oil change places try to get customers to pay so much more things that are not needed. At least, check my car first before saying that I needed a new this and that. This way, the new suggestions would be believable and I would take the advice.
By the way, this jiffy lube location does like to speak to women as if they are complete idiots. This really ground my gears as I am a Full Stack Software Developer and definitely not an idiot. I don’t come to your job speaking down to you as if I know more because I have more than a six-​figure salary and these guys only make an hourly wage. I don’t judge people and speak down to them no matter what or who they are. There should be a sign referencing how to speak to customers posted next to their urinals and shit buckets for memory sake.

These people absolutely suck. I had an oil change done here and was old that my car only uses the most expensive oil they got. I proceeded to show the terrible sales man that the Internet exists and showed him what Honda recommends I put in my car and he still tried to lie and say that I needed something else. He got mad when I proved him wrong and the manager had to tell him to leave the garage and someone else helped me with my car. Now I’m getting a service light for my oil and it’s only been a few months since I got it done. These guy didn’t even do my oil change right. They either did it intentionally or they really do suck at there jobs. Either way this jiffy lube is complete garbage.

Excellent service. Both times I’ve been here, the employees were very friendly. Victor was my technician today, and his customer service skills are well above average. Ponce cashed me out. Both guys were very professional. I’ll be back again.

Jose did a great job taking care of my concern.

This place has given me poor service the last 2 times I went to get my oil changed. The first time, the sales tech tried to sell me a cabin air filter, and when I asked to look at it, it was almost new. He then proceeded to put it back in the car and reinstalled my glove box and floor panel incorrectly. I didn’t realize right away, so I had to go back to the store to have them fix a mistake for something that wasn’t needed or asked for by me.
I gave the benefit of the doubt and went back to get my next oil change. This time the sales tech tried to tell me my car required synthetic oil, which is completely false, and that the manufacturer would void my warranty for using standard oil. Obviously a shady upscale tactic. He then went on to tell me that I should get my oil changed more regularly than my cars computer suggests, because I’m not using synthetic oil, which isn’t required.
I always expect these shady up sale tactics and proceeded to get the service my car actually needs. After the service was complete, I look at my drivers side light beige floor mat and see it covered with black oil stains. Really?!? Needless to say I’m done with this place. Beware if you don’t know your cars needs or have a nice vehicle that you want to keep nice.

Ok so Usually the People at Jiffy lube are really nice, but today I don’t know who peed in these guys wheaties today but they have been very Rude and umm not very sociable. I won’t be coming to this Jiffy lube again :(!

Came in this morning — Jiffy Lube should be ashamed of how their employee was speaking to customers rude condescending confrontational
«What did he say» because I have boobs doesn’t make me an idiot!!!
There was a problem with an employees hours and he choose to argue about it in the waiting room.

Don’t you think it’s a little to late for that, the damage is done. you lost my business for good.
What I recommend to you is this !! try and make a better impression on your new customers because you lost my business for good.

Update ⁹⁄₁₅: I have returned several times since my first bad experience. The guys seemed to have fixed their issues with leaving oil in the car. Still, skip the window cleaning. Oil changes are done quick though!
Ive come twice. Each time they are polite, quick and cheap. I would continue coming if they didn’t leave oil all over the inside of my car…
The first time it was all over the steering wheel, must have been on the techs hands. I said something and they came out and gave it a quick wipe, most of it got cleaned.
Now the second time I come, oil was on the seat, turn signal stalk, steering wheel, door and gear shifter. CLEARLY the tech had oily gloves and he drove the car. Nice of them to put the floor mat down to protect my carpet, can they just take off their gloves when they sit in my car?
OH by the way. Ask them to NOT wash your windows. They don’t do a good job and both times windows were smeared. Had to use the washer fluid to un-​do what they did. Fail.

I needed an oil change and as usual I went with what I know. The staff always are mindful of what your car services where suggested. They inform their customer of other issues other then just change the oil and go. I was having poor AC cold flow and I didn’t know that two belts in my car were worn and breaking. They offered to change them and even discounted because I also purchased a new Cabin Filter. Worth it because I noticed immediately that my AC would not give me he cold air I needed to stay cool here in the IE.
This trip I checked into Unilocal and was offered a $ 10.00 off signature service. Told everyone in the waiting room and had 4 people get the discount too. They were happy. One customer was on her phone and was trying to prevent her gas from being turned on… I made sure she checked in to so she could save $ 10.00 and pay her gas bill. She thanked me but really Thank You Unilocal & Jiffy Lube and Angel the front desk clerk for having an awesome attitude and helping all the customers with a smile.

They always provide excellent service in a timely manner.
The service manager made some great recommendations and Angel, the cashier, was extremely professional and answered all of my questions.