Walgreens

I like this Pharmacy the pharmacist Sam is helpful and friendly and he answers any question I’ve had.

I always go to the drive thru. The wait can be up to 30 – 40 minutes at times. They seen understaffed but they try to be courteous. At times 1 girl is working walk up window & the drive thru. Not good especially at peak hours. Store inside is clean & photo dept has always been helpful. Guess I just don’t expect much from a walgreens

This location is the most disgusting and horrible Walgreen’s I’ve ever been to. I can give a long paragraph on how horrible it is and how the staff here are totally lazy, but I’d rather let the pictures I took in the men’s bathroom today (6÷24÷2015) speak for themselves.

This review is specific to the pharmacy. They seem to be perpetually understaffed. As a result, the wait times to pick up your prescription are often ridiculous. And the drive-​thru is even worse than inside. Over the last two years, they have made multiple errors on my prescription refills and don’t seem particularly concerned when I point out an error. I am moving all of my prescriptions to a different pharmacy.

DO NOT BUY GIFT CARDS AT WALGREENS-​IT MAY NOT WORK AND YOU WON’T GET YOUR MONEY BACK.
I bought a $ 150 card for a wedding gift and the clerk forgot to activate it. So now I am in a fued with the Executive Office because the card won’t work and they won’t issue a refund for it. There are too many details to write in this review, but it has been an ongoing fight for many months now and I am not letting Walgreens win. Even their EXECUTIVE OFFICE can’t help me. They took $ 150 of my money and so much of me and my recently-​married friend’s time.
Gift cards from walgreens are gifts from hell. Be wary buying one there, as it may not work when the person tries to use it and now they have your money, and your friend has no gift.

The sweetest sales associate helped me the other day and hooked it up with some coupons that she personally clips and brings her self to share with customers.
I scored on a great loreal shampoo and conditioner for 99cents
And hair dye for 7 $ !
She was awesome !

RUDE, RUDE AND RUDE… If I could not put a star I would. This applies to the pharmacy. Rude, rude and ruder customer service. We moved here a little over a year and have used Walgreens in Pomona for years. Loved them. Since we have been using this Walgreens in Rancho Cucamonga we have had nothing but trouble with our refills. When brought to their attention customer service has been rude. Finally had to walk away from Walgreens. I had read the reviews when I pulled up Walgreens when we first moved here and it said just about the same thing I am saying but I gave them the benefit of the doubt. Was I wrong. :(

Dear male pharmacist who was working on Tuesday night (1÷8÷13):
I came in feeling really crummy, batteling the onset of a cold and sore throat, in a hurry to pick up my monthly prescriptions and a few other necessities. After waiting in line a few minutes you promtly and politely greeted me, collected my two prescriptions and offered to ring up my other items there at the pharmacy counter without me even asking.
I had had a LONG day and the great customer service was much appreciated. Before i left you gave me a great compliment on my «awesome shoes» which totally made my night — thanks for noticing ;-)
I have to say this was the best experience I’ve had here at my local Walgreens and what promted me to write this review. I usually expect to wait quite some time to pick up my prescriptions either in the drive thru line or in the store (there just never seems to be enough people working in the pharmacy and i probably always come at the busiest times of the evenings). Though the staff is always nice and friendly, i seem to always be in a hurry and hate the considerable wait time to just grab my monthly prescriptions and get out of there. If it werent for that i would be giving 5 stars.

Just started going to Walgreens for some of there specials and its always an adventure. They dont have there stuff out half the time but the asst. manager is very helpful. If it wasnt for him this place would easly get a 1 or 2 star but he helps out everytime

I give them three stars because I love Walgreens in general, and because the service there was prompt and active when I brought up a concern.
I was in the store today looking for some Yes To Cucumbers hair conditioner. As happened in another Walgreens (Mountain and Foothill in Upland), The only product on the shelves was old, in the previous packaging which changed in December 2010, and expired (expiration date 1÷11÷2011). That is nearly two MONTHS over the expiration date.
I asked the clerk who was ringing me up for a manager, who came quickly, and seemed clueless when I asked about the expired product on the shelves. I showed him the difference between the old and current packaging and showed him the expiration dates. To his credit, he apologized, said they do plan to continue carrying the product and said he would order some immediately. But this just gave me pause because I now will check even more carefully the expiration dates of things I buy from there. When new stock of other products from the Yes Yo… line came out, did no one notice the difference in packaging and think to check the stock on their shelves? Does no one check for expired products on shelves? Does no one realize that the fact that the products are expired may be why no one is buying them?