NEVER order online from Williams Sonoma! They have the WORST customer service I have ever encountered! I placed an order 12⁄26 and was guaranteed delivery by ½. Eight days later, multiple phone calls with long wait times, there’s no idea where the order is. I asked to speak with a manager and was told the wait time would be long. I asked to cancel the order and was told it could not be cancelled. I asked when my order would arrive and was told there was NO idea. Seriously I will never shop with them ever again.