America’s Tire Store – Rancho Palos Verdes, CA

I have been a customer for several years now and recommend them to friends here is why. I’m always charged a fair price (sometimes I get a deal) and I do check around. This is a huge deal for ladies — too often we are overcharged when it comes to something with a vehicle. The service personnel and customer service are always working very quickly and are very nice and professional. Tip: If you don’t have much time to wait, make an appointment. Free and fast air checks.

Before this most current experience they were my 5* go to place for tires. Been a customer for 16 yrs, all our cars’ tires. They were always honest and genuine, matched prices from competitors without complaint, never tried to push a specific brand on us. Good prices, great customer service! Now: PUSHING in stock Bridgestones and annoyed when wanting another brand; not really price matching anymore, even though they claim they still do… after all the extra little fees and things they suddenly throw on there it’s no longer a savings; mumbling around about prices, trying to hide computer screen with prices (used to show in past)…gives one a feeling of shadiness, being cheated; non-​committal to end price «Well, we’ll have to see…», so you can add on a bunch more stuff in the end? I still want to love you and remain a customer but I just don’t know right now, I don’t like this shady demeanor (and it might just be the one guy I talked to). This could’ve been such an easy sale for you but you may have screwed this up…

I typically don’t write too many reviews but when the experience is as good as the one I got today, it’s only fair.
Long story short. I placed my order last night before midnight and made an appointment for today at 1145 as well.
Today I arrived 25 minutes early, they took me in, they finished really fast and i was out the door at 1150 only five minutes after my appointment should have began.
Impressive.
And everybody is super friendly and courteous (hey Sears in Torrance, maybe you should pay a visit and learn a thing or two about customer service!)
Let’s see how the new tires hold up but I’m really happy with the experience so far.

Not pleased this time around. I used their website which is not the best, to purchase 4 special order tires. They call me to say they don’t have them and try to talk me into spending more. Why was it on their website then? And why are these tires still on the site 3 weeks after I was told they don’t have them?
Flash forward 2 – 3 weeks and I pick ANOTHER type of tire from their site and book an appointment a week out. According to their website they had 2 tires in stock but could order the other two. Hence why I booked my appt days away-​so they could get them in.
I go in on my appt day and they only have two in stock. Well I ordered 4. No one called me to tell me they were not there. :(
Flash forward 4 days I look on their website again and they HAVE the tires I want they clearly ordered them from another local store but guess what no one calls me to say «hey we got them»! No sale for you.

I oroginally did business with this shop because my family owned tire shop in san pedro could not match my sports cars tires. Ally did a great job… have been here for one other car. My only… and a major… complaint… is that they are extremely understaffed in relation to all their marketing /​ads. Line can be 10 people long, THE PHONE RINGS… THE LINE OF PAYING CUSTOMERS STANDS IN LIMBO WHILE SALESMAN SPENDS 5 OR MINUTES TRYING TO GET ANOTHER CUSTOMER TO COME IN. get a dedicatwd manager to handle phone calls. you know what your peak times are.
Congrats on a fine marketing plan. I wont be back.
Back to the hard working small business. Value is not all about saving 10 percent.

Do yourself a favor – go elsewhere. These guys are careless and are always BREAKING STUD RODS on tire wells because they dont have the right equipment. Then they send you clear across town to get them fixed at some other shady mechanics place they have a drug deal with. Never had an issue at the Discount Tires in Torrance. Decided to come here to the RPV location on a whim, these fools broke 3 STUD RODS because they used the wrong tool to remove the bolts! And had the nerve to say oh we couldn’t get them off! When Discount Tires are the ones who mounted the tires when I came in just two months earlier! If they put the studs on too tight, they should know better! I only came in for a simple balance and rotation! Then they tell me at closing time I have to go to the repair shop in Torrance that they contract with to have them repaired the next day! I was heading out of town that night! I was so pissed. Had to cancel my out of town trip and sit at a mechanic’s shop for 5 hrs the next day because they broke 3 studs bolts. Dont bother with this place. Complete waste of time. If you insist on Discount Tires, go to the one near Old Town Torrance. Or find a new mechanic. These guys suck and they weren’t even apologetic at all.

I brought my car in during the busiest time on a Saturday as a walk-​in to get 2 new tires and I was out in about an hour and a half. Fast service and professional staff. I also like that they do not work on commission so their main focus is what you need and not stuffing their pockets. I recommend this place for tire service.

Fantastic customer service! This past weekend, I was in Orange County with my wife and kids far from my home in PV and had a nail in my tire and the tire had a leak. There were two major tire stores near where I was in OC and I went to them to see if they could remove the nail and patch the tire. Both stores told me that they could not fix the tire because they felt the patch would not work properly. And they wouldn’t put air in the tire!
I figured at that point I would need a new tire. It was around 2 PM so it was getting late to where I was worried about getting a replacement tire and wasn’t sure how far I could drive with the leaking tire. Neither of the two stores I visited had the Dunlop tire I needed. So I called the America’s Tire Store in PV to see if they had one in stock. David answered the call and I explained to him everything that the two «major» tire chain stores told me. I sent a picture to David and he looked at the nail in the tire and said that America’s Tire could patch the tire.
He then asked me where in OC I was and directed me to the America’s Tire Store on Grand Avenue in Santa Ana. David told me he would call the store in Santa Ana and they would fix my tire. I drove over there and Tony G met me in the showroom and said that he had indeed heard from David and that they could do the patch. In fact, Tony G had already pulled up my account and was asking me which of my vehicles had the punctured tire. I have to admit that before Tony G had asked me «Which vehicle?» I was pretty impressed about the way America’s Tire was helping me at this point. But I was additionally surprised by the fact that Tony G was ready for me to arrive.
Tony G took care of the patch while we waited at a Del Taco next door. In about an hour, they had the tire totally repaired. Plus they shined up all four of my tires with «Armor All» or a similar product.
David and Tony G took away my problems and my worry about getting my family home safely. I want to publicly thank them and highly recommend them for their fantastic customer service!

I have always received great prices and service here. I’ve tried other tire stores including Costco but have found myself coming back here. I just purchased 4 new tires for my Jeep and they matched the best online price I found on tire rack. One week later I noticed that one of my tires was low, so I went in and took advangage of their free air check. They filled it up and had me back on the road quickly. Sure beats going to the gas station and doing it myself! The counter staff is also very friendly. I would highly recommend.

Tony is amazing here he has very good customer service I am very happy the way he treats the customers and he will tell the other customers that are waiting to hold on to show he cares about them.

The boys at America’s Tire Store nailed it again! I called the day before and spoke with David about my tire options. We decided on what I wanted, and then he set a appointment for the next day. I arrived at 8am, and was promptly taken care of by Vince who was expecting me and had everything ready to go.
The individual who balanced my car, and put on 4 new tires was fast and friendly. He pulled my car up front and we walked around the car to ensure I was happy with everything — MISSION ACCOMPLISHED. About 30 minutes after arriving, I was on my way out the door.
The customer service is first rate, and from watching them work, it’s because they employ a team atmosphere. I’ll be back in 5,000 miles for my complimentary tire rotation. As always, thanks guys, here is to hoping my new Pirelli tires serve me well.

Everything about my experience with American Tires in Rancho Palos Verde was seamless! First of all I shopped for my tires on line… their website allows you to make an appointment to have tires installed. When I arrived Sean (Shawn) waited on me with professionalism and expertise. I paid for my tires using 2 credit cards (the struggle is real)…no problem no hassle no questions. Sean (Shawn) noticed i was missing a lug nut… who knew? He made sure it was replaced! My car was then serviced by Marvin who had it ready before I finished my complimentary coffee! He informed me the lug nut was missing because the hole was stripped… he suggested a place where I could have that fixed… wait WHAT? Above and beyond my expectations! I could go on and on about the warranty .the guarantees… suffice to say I love this place! Highly recommend!

Found a huge screw in my tire and made an appointment at America’s Tire Store on Western. We were immediately helped and the tire was repaired at no cost. New to California, these tires were purchased in Texas but apparently the store is the same chain but with a different name in California. I was very impressed with how helpful the service people were from the time we entered the store up until loading the repaired tire back into the trunk of our car (we removed the damaged tire ourselves) The employees offered water while waiting and they even wrapped the repaired tire in plastic to ensure the trunk did not get dirty. Excellent service — will return when it is time to replace the rear tires on my car.

I volunteered to post a 5-​star review on Unilocal for America’s Tire Store in RPV/​San Pedro on Western for a number of reasons:
1) When shopping around for tires, I called and got friendly and fair prices over the phone for a variety of brands in the size I needed. They offered to order anything they didn’t have in stock at no extra charge.
2) When I made an appointment for tire installation, they said 35″ tires were not a problem and that they’ve had plenty of experience with that size. I got a quote over the phone for the price of installation.
3) When I arrived, they were busy. What really impressed me was their ability to remain calm and patient while attending to all of their customers. Someone always managed to answer the phone, and a sales rep called for additional customer service when a line formed. They really do their best to get to everybody. Daniel got me checked in quickly and came out to see my truck and record the mileage.
4) I watched them attend to customers and work on cars while I waited a few minutes for a bay to open up. They were hustling, but not cutting any corners. Even people pulling in for free tire pressure checks got personal service. It made me feel more comfortable about letting them touch my truck.
5) The team that handled my new tires acted like an experienced pit crew. They delegated tasks and communicated like pros. I went inside to find the manager, Eddie Jimenez, just to let him know how impressed I was with his staff.
6) Ally, Daniel and Edward did an amazing job mounting and balancing 35″ all-​terrains on 18″ aluminum wheels without a scratch. They made it look easy. My truck feels smoother and safer with my new tires. Now I’m ready for El Nino (the rainy season).

Good selection, fair prices and willing to negotiate. My family has been doing business with this specific location for almost 10 years now. They’ve only let me down once — about 5 years ago when an employee allowed his impact wrench to scratch the rim on my truck. He never reported it and I caught it when the job was done. The manager came out and saw it and offered me an acceptable solution to the problem. Every transaction before and after that has been first rate, so I’m not even going to take off a star for that.
I use these guys exclusively for tires. You get in and out fast and this franchise is located all over the place. So if you have an issue while you are on the road it’s convenient to know you can use your warranty at all of those locations as well.

Everyone is always helpful. They can get crowded so an appointment is recommended. I was in and out in less than 45 minutes purchasing 4 new tires.

I rarely write Unilocal reviews and when I do, I usually do so because I want to recommend a business with which I was particularly impressed. Not so this time.
I’m writing this review about my local store, but I’ve had similar experiences at other stores, which leads me to believe their policies are initiated at the corporate level. Although they purport to offer free flat repairs, tire rotation, etc., in reality, it’s all a massive scam solely for the purpose of selling tires.
Every time I go there, they tell me I need new tires. For example, I signed up for email reminders for their free tire rotation. Recently, the reminder came, so I made an appointment to have the work done. Sure enough, as soon as they inspected the tires, they told me it wasn’t safe to rotate the ones on the back to the front because they were too worn. These are Perelli tires (a good brand) with only about 10 thousand miles on them. I bought them a little over a year ago.
I told them I wasn’t interested in buying new tires and they refused to do the rotation. This is the most recent in a long series of such incidents. I’ve had similar experiences with nails in my tire which were «too close to the sidewall» and with nails in tires that had treads that were «too low». Not only will they advise against providing the free services they advertise, they will absolutely refuse to provide them because of «safety concerns» (as if I’m not bright enough to know any better).
The next day, I made an appointment to see a local mechanic. He did the rotation, for which I paid him $ 25, and told me the tires were perfectly fine and had plenty of tread left.
I’d like to reiterate. This is about the sixth or seventh time Ive had this kind of experience with America’s Tire. Ive had the same type of experience in two other stores as well as the one in San Pedro.
America’s Tire may seem like they are customer-​oriented with all of their offers for free lifetime services, but in reality, all they care about is duping people into buying new tires they don’t need. Go to Costco instead. They offer many of the same services, but since they don’t rely on selling tires for their livelihood, they won’t scam you into buying tires you don’t need.

I love America’s Tire! I’ve been coming here for about 3 years now and they have never screwed me over. Being a girl driving a BMW is a headache sometimes when you need to get something fixed.
They’re always fair with their pricing and knowledgeable about what needs to be done.
The guy checking me in, who I wish I could remember his name, said he would inspect my rims to see if there were any issues. Gladly there were none and it was just nails in two of my tires.
Joseph cashed me out at the end and I was even able to get a warranty on two of my other tires that I hadn’t gotten replaced.
Headache avoided. You guys are awesome!

Beware
Make sure before you pay $ 1000.00
For Run Flat tires you get a milage statement on your $ 200.00 certificates.
No milage included, We got 13,000 miles. We got 35,000 on the factor.
Total fraud not letting us know prior to purchase.
Do not buy from them at all. ¹⁄₃ Star
ED EASTERBROOK

I really wish I would have taken note of the guy who took care of me because he was just great. I came in at noon on Saturday and left an hour later with two new tires. No, they didn’t give them to me but I felt that they weren’t trying to take advantage of this female bronze classic and felt I got a good deal.
But the service here was real good and I want all the bronze classics out there to know where they can be treated well and places to pass over and keep their hard earned dollars in their pockets. Peace!