Granvia Automotive Service Center

I needed to find a Star smog station, and found this one nearby.
I called them on Saturday and they said they were a Star smog tester and would be there until 5:00 p.m. that day. I told them I wouldn’t be there until close to 4:00 p.m. and they said that was fine.
I get there at 3:45 p.m. and I’m told the smog tester left already.
They told me to come in on Monday. I said, «Are you sure? That’s Memorial Day.»
The guy said, «Absolutely. We are here and working on Memorial Day.»
I call beforehand just in case on Monday, and I’m told, «No. We are not doing them today.»
Obviously can’t be counted on to be there or tell the truth, so they’re off my list of places to go.

Very great place to take your car. If you neglect it, they can fix it!!! Thumbs up!!!

I love this place! Customer service is great! Mechanics go out of their way to make sure your satisfied with the work. Cost wise is pretty reasonable. Happy to give me a ride home; when I was going to call an Über! Saved me some $$… Will be using this place for both of my Mercedes!

Pretty good shop overall. I’ve taken my cars here a number of times over the years and everything’s always gone smooth. Price wise I’ve found them to cheaper than all their competitors on the hill and they seem more willing to go out of their way to make sure your satisfied. If you bring in a quote from another shop in the area, they’ll either match it or beat it. I wouldn’t take my cars anywhere else.

I used to take my car but in the last year or so something has definitely changed. They always take way longer to fix a car than they say and its not always done right. I’m not going back.

I had an oil leak and flat tire in early December. The manager talked me into getting more work done too, which ended up totalling $ 1850. It was probably good to have the additional work done because my car is now 15 years old and I haven’t done much maintenance on it. However, I was upset that (1) the work took longer than they said and they didn’t do a great job of keeping me up to date and (2) they arranged for a rental car and then never paid for it as we had agreed, so Enterprise charged me a month later. I called Granvia a few weeks back and they never returned my call. I am now giving Enterprise a week to resolve the issue before I dispute the charge through my credit card company.

Took my car here because it is conveniently close. The mechanics diagnosed the problem and I ultimately wanted a second opinion so I had the car taken to a specialist. However, the mechanics and owner were very honest and amenable. They provided a loaner car while it was being worked on and charged me nothing for the work! They also will price match any service – just ask! I have had previous succeses at this location for brakes and other work. I will be back for future work.

I recently purchased a MBZ CLS500 with recent work performed at Granville Auto Service & Repair.
I was having problems with the power steering pump, making winding noise. I called the previous owner of the car and advice me to take car back to Granvia where service was performed.
I called the shop and spoke with service Manager, I explained that I had recently purchased la vehicle from one of his customers and that the service was under warranty. Gerardo (Service Manager) advised me to bring the car into the shop for further inspection.
Upon my arrival I was received with a smile and the service Manager said, no problem we’ll take a look at it. Upon the inspection it was determined it had a faulty pump and a damaged power steering lhose.
It was covered under his warranty plan at no cost to me. He provided me with free rental car, zero charge. His labor rate may be a little pricey but it’s well worth it. You pay what you get for, great service with a smile.
I highly recommend Granvia Auto Service and Repair for your vehicle needs.

Seems like this place is under new ownership. I’ve only taken my vehicle once to this place. Gerardo I believe is either the manager or owner. I like his attitude and jovial nature.
I took my 2014 F150 into Granvia for an oil change. The oil change took a bit longer than i had hoped (about 3 – 4 hours) and the original estimate was lower than what he actually charged.
The cost breakdown was 7.5 quarts of oil ($ 5 per quart), $ 25 for the labor, $ 10 for the oil filter, for a total of $ 78 bucks. A little pricey for an oil change, but, I live within walking distance of this place, so the convenience factor was definitely there.
For convenience sake, I will bring my vehicle into this place for standard oil changes.

I was hoping to find a good mechanic in PV, but I think the mechanics here are incompetent. I went here to fix an idle problem with my car. Although they fixed the idle problem, after driving it the check engine light came on. I went back and forth with them quite a few times, but they couldn’t solve the problem. I eventually went back the dealer and it turned out that the air filter hose wasn’t securely screwed on after fixing the idle problem. Never been back since.

These guys are reliable and efficient! I had an oil change here and they were a pleasure to work with. Thanks!

Do not bring your car for repairs here! My dads car was towed here because it wouldn’t start. My dad originally wanted it towed to another mechanic but the tow truck driver convinced my dad this place does a good job. That should’ve been the first clue. The tow guy probably is family or friends with the owner of this terrible auto body shop. It’s under new management but it doesn’t make a difference because they will overcharge hugely and their hourly labor rate is ridiculous. After my dads car was «fixed» days later the brakes started making a screeching sound and rickety sounds while driving. This never happened prior to the car being taken here. They made the car worse and don’t want to fix the problem without charging another $ 1,000. I hope this place closes down. It adds to the already plentiful negative stereotypes of auto body shops. Once again, DON’T BRING YOUR CAR HERE.

Crooks … after passing a smog test, (which I went in for) they proceed to tell me «the bad news» that upon inspection, «this and that» was about to fail and would have to be replaced… after checking with my usual mechanic, found out there was absolutely NOTHING wrong with «this and that» and it was just fine …
My mother also had her smog test there, but was told that the gas cap was not sealing properly and needed replacing. They cut the old one off, (it was attached) replaced it with a poor fitting one and did not return her the old part. Anything to justify a buck.
NEVER AGAIN !

My experience with the people who run this place was slimy, disrespectful, rude and almost sinister. My girlfriend’s car broke down not far from here so she took it in. They quoted her $ 1300 and have a $ 125/​hr labor rate… we decided to go elsewhere. We went back to get the car a couple hours later and he unplugged the spark plugs and withheld the car keys from us too.
He proceeded to ask her if I was her husband, if her daughter lived with us, if she needed money… that he has money and will help her out… then finished by asking her to look into his eyes while stating that she’s not a woman of honor. After that he read our address off eerily slow he asked, is this where you are living right now?
Make your own call on this one but I’ll never take my family back to a place like that.

I just went here to get a smog check for my car. The guy says I need a oil cap changed which is no problem but he tells me to go sit on the outside patio and wait for the car to finish. I end up waiting over 2 hours in the cold foggy weather and when I go up to ask how much longer it’s going the guy says really quick and when I ask for a time estimate he says 40 more minutes. That’s not quick at all, he made me wait in the cold weather for 3 hours when I could have walked home and came back later. Horrible customer service.

Gerardo and all the guys at Granvia were awesome. I pulled in for gas and Gerardo noticed my belt was squeaking. I usually handle all my car repairs myself, but he cut me a great deal and took care of it in 30 min!
Thanks guys!

I dropped my car off at Granvia because the check engine light was on. They are located relatively close to my house, so I figured I would give them a try. When they got back to me with a quote for the fix, it was nearly $ 2500. I told them that I didn’t want to get any work done and that I would pick my car up. I then took my car to a garage in San Pedro and asked for a quote. The total ended up being $ 280. Needless to say, I will not be bringing my car back to Granvia.

Do not take your car here for either smog check or repair, unless you want to spend a lot of money for nothing. It’s under new management, but not for the better. They are not trustworthy the way Tony the former owner was. I took my car here for a smog check because they are conveniently located near where I live. I failed the smog check and they told me I needed to replace the catalytic converter. They didn’t give me any other option. I took it someplace else and it turned out that I just needed a tune up! Which either means they didn’t run any other tests and/​or are incompetent.

this place is a godsend! i have a toyota 4runner that never ran right since the day i got it about a year ago until now! i have had work done here and there at other establishments but basically never solved the problem 100% the engine never felt like it was ever getting enough power. needless to say i took my car here and it literally feels like new car. i never knew this car had so much power! i am beyond satisfied! they gave me a pretty decent loaner car as well at no extra charge so i could still get to work which is pretty asesome itself considering how much money iv had to spend on rentals in the past.

I cannot say enough about this place. Yes, it may be out of my way at times, but the service is outstanding and the place is always kept immaculate. Not really what is expected of a gas station/​garage. Prices for auto repairs are very fair as well.
Apparently, things have changed since the infamous «Tony» left. I never had any experiences with him so I can’t comment on the review left Bobbi G.
These guys deserve all the praise!
Bonus #1 — Gas prices are reasonable
Bonus #2 — The made-​to-​order Mexican food inside rivals the best Mexican food anywhere on the Hill.
–B