H&R Block

I’ve always done my own taxes on TurboTax. It’s easy, it’s convenient and I pay a fraction what I would to have someone else do my taxes. But then I got married, and to appease my husband I said «Sure! We’ll let H&R Block do our taxes. No big deal. Maybe we’ll get more back this way!»
So February 2015, we went to this location and the issues begin. We were paired with a woman who was nice enough, but clearly not experienced. When we got to my husband’s forms, she skipped over the expenses we wanted to record (my husband is a freelance photographer). When we started explaining that we use a bedroom in our home as an office, she wanted specific details, as if she didn’t believe we worked out of our home! It was condescending. We should have left then, but we didn’t. We were almost done at that point, and I wanted to stick it out to see what we were getting back.
When the forms were submitted we were getting much more back than expected. We had been at the office for about three hours at that point, so I blame myself for not going through the forms as thoroughly as I should have. We signed off and left, expecting the refund which arrived a few weeks later.
Fast-​forward 11 months. It’s January 2016 and the IRS has contact us, letting us know that we owe $ 4,500. (Enter long sigh here.) My husband immediately drives up to H&R Block. The incompetent individual who admittedly entered our forms incorrectly is still there. They (allegedly — I wasn’t there) apologize about submitting our information incorrectly and will be refunding us what we spent to have our taxes done last year but… HOW do you make this kind of a mistake? $ 4,500??? Did one of the forms we filled out just never get submitted?!? I’m beyond bewildered.
Needless to say, lesson learned. Do your taxes yourself and DON’T USE H&R BLOCK. Unbelievably unprofessional.

I’ve always done my taxes online through Turbo Tax. This year, I decided to go to H&R Block to see if I was missing anything — if there’s a way to get more back. Since this location is down the street from me, it was convenient.
Yesterday I received a notice from the Franchise Tax Board that I owe California money. I just called to make an appointment regarding this notice and was told the RPV office is closed for the summer. The nearest open office is Gardena or Torrance.
Now, I need to drive at least 30 minutes (with traffic) so they can review (and hopefully) resolve a problem they are responsible for.
Not only is Turbo Tax completely convenient in that I don’t need to leave my desk to do my taxes, I’ve never had the FTB come back to me for anything.
HRB should post a sign that states — «IF YOU HAVE A PROBLEM, WE WILL NOT BE HERE TO FIX IT»

Don’t go to these guys. They did my 2010 tax return and the idiot obviously didn’t know what he was doing. The office ended up refunding us all of our fee (over $ 400) because they knew they screwed up. It ended up costing me $ 2900 is penalties to the IRS and more than a year of going back and forth having to provide them with all or our documentation again. Do yourself a favor and use Unilocal to find a better CPA. It pisses me off to see H&R Blocks ridiculous commercial on TV. Yeah they’ll get you your money but if the IRS audits your return, they’ll find several errors and it will cost you thousands.

This is a nightmare come true!!! The most unorganized h&r block I’ve been too. They hire retired people that only want short forms that only take a few minutes to input but charge top dollar. Then say «I can’t do this. It’s too much work». I will NEVER come back here. I’m a business owner and this is not how you do business!

My review is related toward the fees HR block charges. $ 452 they charged me to do my taxes. I work at Verizon and I do accounting on the side. Traded a couple stock during the year and made 91 dollars, but they charged me $ 19 for typing in a few numbers for my stocks. Total rip off, never going there again. I have better connections. People are nice but their fee are waaaaaayyy to high! Don’t go here, save yourself some money.

Didn’t want my business. Go elsewhere.

H&R Block gets me good refunds… but I only go because I have 2 – 3 W2s every year, 1098, and two 1099s. Yolanda did my taxes last year and helped me break down educational expenses and hooked it up. Thankful for her time and energy.
The man I worked with this time was less talkative… he literally didn’t ask me any questions. Like whether or not I was in a domestic partnership or a veteran or any other question… he also didn’t explain what he was clicking past. I still got a good sized return but I would prefer to know WHAT i’m signing off on without having to ask…