Hiram Grace Contracting

Do not… I repeat Do not use this contractor… he is the worst and the good reviews listed are done be his girlfriend… they are not legitimate…

Same story here, but I have a Living Social certificate. Appointment scheduled, waited around and no one showed up. Have tried calling and emailing but get no response. I’ve e-​mailed Living Social to get my money back. Wish I had seen these reviews first, what a waste of time. Worst part is I see Living Social has them back up again this week for power washing. Hard to imagine Living Social is still continuing to run Hiram Grace deals. I can’t imagine anyone having success with them. I would expect more out of Living Social

My experience was the same as other reviewers… just saw a Living Social coupon for these awful people… don’t buy it!

Looks like this is a common theme here. I also purchased 2 DealFind vouchers almost a year ago for $ 49 each for 3 hours of handyman service. I called Kevin months ago to try and schedule a paint job (I needed 2 small bathrooms painted). It was very difficult to reach him. When I finally did reach him, they were booked and couldn’t do anything anytime soon. I told him we were in no huge rush since this DealFind special never expired, and that I’d just call him in a few months when things slow down for him and for me (since I was going to be traveling for work, etc.).
When I called him a few weeks ago (which was about 4 months from when we last spoke), we finally scheduled the paint job. He also confirmed via email the day and time this was to be done (which was supposed to be yesterday). So yesterday rolls around and nobody is at my home at 9am. I must have called him 6 or 7 times during the day… no answer. I also texted him and emailed him (as his voice message says email is his preferred method of communication)…no replies.
So I basically took the day off of work, prepped both bathrooms at 8am (completely cleared them out so they were ready to be painted), and sat and waited for Kevin all day.
I’m pretty shocked at the unprofessionalism Kevin has displayed… not sure how he can stay in business if he keeps this up. Just look this guy up on Angie’s List or BBB… complaints everywhere! This guy is a con artist.

Purchased two vouchers for 3 hours of handyman services from Dealfind for $ 49.00 each voucher. When they finally responded to numerous email attempts to make the appointment, the appointment was for 7÷11÷12 at 9AM to have some wallpaper stripped. My boyfriend stayed home from work to wait for the contractor to arrive. 9AM came and went and no contractor. He called them at 9:30 and they said «oh, I thought the appointment was for 1PM.» We had the email from them saying 9AM but we were like fine, see you at 1. No one showed. We called the company but when you call, you get a message to send them an email because of high call volume. I tried back at about 6PM and finally had someone actually answer the phone. They said «honestly, you should request a refund from Dealfind because we’re just too busy to make the appointment.» When we said we’d still like them to come out and do the work they advised that they «didn’t need my money because they had plenty of money.» Obviously, I can’t attest to the quality of their work because they never actually did any. Clearly my business wasn’t important to this company and I’d recommend that if you’re looking for a professional contracting company that will treat you as a respected customer, look somewhere else.

We bought a Dealfind voucher for window washing (2). I have emailed and phoned this co. since March of this year to set up a date and have never had a response! Dealfind will allow us to use our dollars to buy something else from them, but we want our windows cleaned. This lack of response is no way to run a business, and Hiram Grace should be taken off Dealfind. Stay away from Hiram Grace!!!

I have tried for over 6 months to have Hiram Grace come to my home in Alexandria, Virginia for handyman work that was purchased through the dealfinder voucher. I spoke to Kevin on the phone numerous times asking for an appointment and needless to say he nor any of his workers have never been to my home. I have never written anyone a bad review online until now, but when I pay for service and am totally blown off by the company others need to know this. If I could have voted for a 0 rating for 0 service I would have!

Had a total nightmare of a time scheduling them and am currently sitting and waiting for them to show up…35 mins late so far, and not answering any phone calls.
There weren’t any reviews when I bought my dealfind voucher. I wish there had been. Reading them now… I’m kind of glad they didn’t come.
Dealfind should be embarrassed.
UPDATE:
A week after they missed my appointment, Hiram Grace is ignoring my attempts to contact them at two different phone numbers and two different email addresses.
If you had a Dealfind coupon for Hiram Grace, contact Dealfind. They were very cool about it. They can’t give you a full refund if you’re outside 30 days after the purchase date (like I am, thanks to Kevin’s scheduling skills) but they are giving me Dealfind credit. Also, they need to know how universally this company sucks so they don’t run another deal with them.
Now I just need a handyman.

This is the response to my boyfriend’s review of this company from the OWNER:
Yes I am affraid it is a big joke that too many homeowners out there are looking for Wal-​mart prices for home improvements. We provide professionlism. craftsmanship, and quality to those homeowners who are wlling to pay for the service. and are not looking for something for nothing in a dealfind ad! And furthermore how would you know how work ethics are if we never showed up! Now That Is A JOKE!!!
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This response shows you the level of professionalism at this company.
As a company, why offer «Wal-​mart» prices and then complain about them. Just because you offer discounted prices does not give you the right to come into someone’s home and then do half-​ass work. There is no professionalism displayed in no-​showing (and not calling) twice. There is no professionalism in showing up late when you do come. There is no craftsmanship or quality when you drill multiple holes in cabinets because the concept of evenly placed door handles escapes you. As an owner you should be ashamed to have your name behind such poor quality. If you provided quality work you probably would not have to offer walmart prices on a dealfind ad. As you can see from all of the reviews here you are clearly not providing a level of customer service and quality that you are reporting.
It does not take a rocket scientist to drill holes in cabinets and add handles. It also does not take one to draw straight lines. Even now we still have marker on our cabinets where the lines where drawn to drill the holes and they are not correct. The two gentlemen who came to our home even left some of the handles hanging off and not complete. I would have had no problem paying them full price to complete the work we needed to be done had they been able to do any of it right.
I too have nothing good to say about this company. My boyfriend and I now have to find someone ELSE to come and fix the «work» that this company did after we pursue legal action. Please, please avoid this company at all cost!

I had the same experience as Joey. Called twice; finally got a return call; made an appointment and they did not show up. To make it worse, I emailed them through the website and have been contacted by «Kevin» who is insulting and rude and basically doesn’t give a S – t about who I might be.

I got a coupon for this company’s handyman services, and called to schedule an appointment. First, they didn’t return my first call. After a second call, they did return my call, apologized and said that they had gotten overwhelmed by the coupon offer, but were all caught up and ready to schedule appointments. Fine, I’m willing to give them a chance, so I schedule service for today, a Saturday, for them to conduct several small home repairs. They indicated that they would be at my home sometime between 1 and 4… windows suck, but that’s kind of normal.
Well, 1 PM rolls around, then 2, 3, 4… at 4:15, I called both of their phone numbers, got voicemail boxes, and left messages asking where they were. It’s now 7:45, and they still have not returned my calls.
This company appears on Angie’s List, but I’m not a member, so I’m here to tell the world to STAY AWAY! I lost an entire Saturday and will now have to do the work myself tomorrow.