Compassionate Care Veterinary Center

This veterinary practice is amazing and I would never bring my beloved cat anywhere else. After dealing with multiple other vet offices when my cat became ill, I had given up all hope of my cat ever getting better… nobody could seem to give me any answers. Finally, when I felt all else was lost, my friend recommended Compassionate Care Veterinary Center in Randolph… I was hesitant to try another vet because of the experiences I had had to this point, but I am glad I did. Dr. Diebold is the best at what she does… she gets right to diagnosing the issue… no games. And pricing is very reasonable compared to other practices in the area… Dr. Diebold actually spent a good 10 to 15 minutes working out the pricing for the blood work so she was sure I was getting the best deal. My cat Skittles would have died if I hadn’t brought her here. I will never bring my pets anywhere else, no matter if it is a serious medical issue, or just routine care.

Finding this vet was an absolute Godsend. After growing frustrated with the exorbitant prices and corporate culture of the big vet hospitals we decided to take a chance on this small practice in Randolph. And they really did live up to their name. We received excellent affordable care for our senior dog. The vet and her staff were very warm and compassionate and I plan on having all of our animals treated here.

Compassionate Care has this name for a reason. The name highlights two essential veterinary services, which are 1) to feel sympathy and concern for others and 2) to provide serious attention of what is necessary for the animal’s health and welfare. Dr. Diebold excels at both of these.
Dr. Diebold is the rabbit expert in the South Shore area. She has provided excellent veterinary service for my rabbits over the past years. She has extraordinary expertise in the field. Any time I have a question or concern about our pets, I can call her office and she will get back to us in a matter of minutes. I have never seen a veterinarian more dedicated to their work than Dr. Diebold.
In addition, the staff at Compassionate Care has always been friendly and helpful — from the first phone call I made to my most recent visit, I have always been impressed with this team’s knowledge and inherent love for animals.
It is a comfort to have Dr. Diebold as our veterinarian. She will do anything she can to ensure your pets are healthy and happy. She surpasses all expectations of veterinary care. I always recommend her to anyone who is seeking quality, personal veterinary care for their pets.

Love Dr. Diebold and her staff! They did a great job taking care of my bunny, and now my dog!

First Unilocal review, longtime reader. I recently moved to the area and wanted to find a small, local veterinary clinic for my indoor cat because I loved my last one in Madison WI. Unfortunately Compassionate Care was not a good fit for me.
Pros: Easy to make an appointment, a pleasant receptionist and vet technician gathered my information. This person was very friendly.
Cons: I was very uncomfortable in the exam room with Dr. Diebold (I believe the only vet at this business so you don’t have any alternative). She seemed disoriented and her speech was rambling and unrelated to the reason I was there or even normal conversational topics (for my cat to get an annual exam and rabies vaccine). Three times I had to re-​orient her to actually examining my cat or moving past a topic she had gotten stuck on. I was in the exam room with Dr. Diebold for over 60 minutes, and felt like I was running the exam myself rather than the other way around. I had to ask twice to get my cat weighed and never really got a clear answer about food recommendations following a urinary problem my cat had recently.
At the end of the appointment when I was trying to pay and leave, Dr. Diebold summoned me on a tour of the practice (despite my having mentioned I was in a hurry — mainly to get out of this place) and I had to interrupt the tour to avoid going into a basement lab I had no interest in seeing in the first place.
As I was physically walking out the door, Dr. Diebold continued to ramble incoherently about an amputation she was considering for one of her own cats. It was extremely strange. I did not feel threatened by this vet but I was definitely uncomfortable by something that was clearly beyond eccentric.
NOT a comfortable, friendly, professional atmosphere. I will be trying out another vet next time.

Dr. Diebold and company have taken great care of our pets.
They handle our four legged problem children with kid gloves, which makes me a very happy person.

One of my two bunnies recently had a bit of an emergency. I called up Compassionate Care and they were able to fit me in first thing in the morning the very next day. When it comes to bunnies, Dr. Diebold knows her stuff. I have had poor luck with other vets in the area when it comes to bunnies. She gave me a tour of the clinic after my appointment and showed me some of the special equipment she has particularly for exotics and small animals. (Digital x-​rays aren’t the best for small critters. Who knew?)
Everyone at the front desk has been super friendly and polite and the techs were kind to my bun, too. If you have a rabbit and live on the South Shore, this is where you need to go!

I love Compassionate Care Vet. I have been going there for about 4 years for my rabbits and I have never been disappointed. I started out observing surgeries and volunteering around the clinic but then I adopted a rabbit.
Dr. Diebold and her Vet Tech’s and receptionists really care about the animals and it’s obvious based on how compassionate and caring they are towards their patients. The prices are pretty reasonable too.
I have also called them several times with advice about other animals like cats, dogs and small animals. They are always very nice, helpful, and trustworthy and also very knowledgeable about at different types of animals.
Dr. Diebold even gave me her cell phone number when my rabbit was sick and I called her in the middle of the night for advice. She is wonderful. I recommend Compassionate Care without hesitation :)