Green Energy Mechanical

I would like to give them no stars but that is not an option. We had a terrible experience with this business. A year ago, we had a heating system and a humidification system installed. Jonathan, the owner, was out on vacation and had his crew come and install the entire system. The first thing that we noticed was the loud sounds coming from the unit and they came back twice to try and fix it but couldn’t figure it out. Then the humidification system leaked — they came back to try and fix it and had someone paint the ceiling. We thought they were great but then it happened again and worse this time. We had a huge leak in the attic — thankfully my husband is handy and was able to turn it off. This time, they said they couldn’t fix it and offered us $ 200 as a refund for the humidification system. I told them I wanted a working system not $ 200! He said that was the best they could do and refused to pay for someone to paint the ceiling again. We have since asked for an estimate from two other contractors to fix it. they said that the humidification system NEVER should have been installed in the attic in the first place, second the sound was due to the fact that the duct work they used was incorrect so all the duct work would have to be replaced. Their estimates cost more than the original system! Do yourself a favor and do not use these people. I will be making a complaint to the BBB as well. I am happy to speak personally to anyone who wants to discuss our experience. I don’t make bad reviews lightly but this is ridiculous. I have a whole system in my attic that does not work and a loud humming sound that wakes my little one up every time the system goes down.