New Jersey Siding & Windows

Disingenuous, robotic, and chauvinistic. If I could give negative stars, I would. I really appreciate the three other businesses who sent someone to give estimates earlier that day because they ended up giving me more: perspective about this bizarre situation, simply by acting like normal people. All these Unilocal reports ring eerily true. Same man named came to my home too. He talked loudly, right over absolutely everything I tried to say (even small talk) right from Hello. He quickly began to pressure the sale with sleazy tactics. I continued to graciously thank him and explain that I would need some time think about my decision, but he wouldn’t stop. I don’t know if he didn’t understand normal social cues or if he simply didn’t care, but I finally had to verbally tell him he was making me feel uncomfortable. I had to do this repeatedly before he finally left. #awkward #bulliesaretheworst

I agree with the other posts. My recent sales call was so strange and disturbing that I felt compelled to share.
The salesman arrived on time and I immediately got a strange vibe from him. We walked around the exterior of my house and I explained that I was looking for a quote on new vinyl siding, replacement vinyl windows, and an asphalt roof. He then insisted I provide how much I was looking to spend. I went into more specifics about the grade of the materials I was thinking about and advised him that I’d received quotes from two other contractors and the approximate estimated cost (both quotes were in the same ballpark).
This is where the conversation got really strange. The salesman got very defensive and kept repeating that they are a very high-​end company and his price would be more than double the price of the previous quotes. He said he didn’t even want to waste his time taking the measurements. I said I was disappointed to hear that and he started going on about their company’s annual sales and repeating how they are high-​end. He explained that people routinely pay more for their installation and began telling me that they are booked for the next 10 weeks. He then went to his bag and started showing me recent sales he had made and how much he charged… a new front door in Montville, siding in Randolph, etc. He was showing me pictures on his phone too. The whole situation was awkward and I almost felt embarrassed for him… is that a sales tactic?
Anyhow, I couldn’t get this guy off my property quickly enough.
One thing I did learn was that they subcontract out the roofing component to a third party, but do the siding and windows with their own labor.

While I’m sure their work is great, their owner has exhibited to me probably the worst customer service I’ve ever experienced. Right from the start, when I called up to see about getting a custom-​sized storm door, he immediately started up-​selling me on replacing our whole entry door. When the salesman came out to our house, both my wife & I felt he pressured us into signing up to buy, not allowing us to shop around at all. And when we did sign, we decided to cancel three days later (within our allowed time frame), when I called, I told the customer service person who answered the phone my intentions, was put on hold, the call was picked up by someone else who I again had to tell I was calling to cancel, was told to hold while she went to retrieve my file, then the owner once again picked up and once again I had to recite my intentions. At which point I was told that the company that we decided to go with (for less that can also have it done sooner) was lying to me. By this point, my patience was shot, so I explained to him that this was our decision and that was that. He then proceeded to call my wife and gave her an earful on why the contractor we decided to go with was no good.
I haven’t had any work done by this company & while I’m sure they do fine work, I would never go back to this company for anything. Beware… the owner is a jerk!