Woodview at Randolph

Living at this complex has been very concerning in terms of customer service, parking, and pest control, noise levels, and cellular service.
1. Our apartment was not vacuumed or shampooed as promised by the leasing office. Upon the first day of moving in, we found small white dog hairs everywhere from the previous occupant. When reported, we were told to hire a vacuum deep cleaning service, pay ourselves, and then contact the office to be reimbursed… This makes no sense and we were promised a clean apartment carpet, but received otherwise.
2. Our apartment was also infested with ants upon moving in. Small brown ants would periodically appear on the kitchen counter next to the stove. Why the apartment was not treated before moving in I do not know.
3. We were promised a $ 500 rent discount for referring a friend who had chosen Woodview. About a month went by before we contacted the leasing office where we told we could not receive the discount because the friend had used Apartment Finder and that we did not actually refer them… That statement was quickly retracted and we were told we would receive a check and would have to fill out a W9 and report a now $ 500 check when filing taxes, i.e. no rent discount.
4. The walls are paper thin here at Woodview and people love to play loud music at all times of the night. Make sure you get a good broom stick to bang on the ceiling.
5. If you have the cellular service of AT&T or T-​Mobile you will probably have poor service, 1 bar to 3 bars.
6. Finally, people love to not use the many parking lots provided and park on the street, which restricts traffic to one lane. So be careful and cautious navigating around the complex.

Mice infestation