Hilton Garden Inn

Just checked out this morning. Room was as expected, the Hilton Garden Inn rooms are pretty consistent. The front desk staff could’ve been a little friendlier, I don’t think I saw them smile once? However, the waitress in the lobby was very friendly and helpful!

Pulled into town early with my wife and son, upgraded to the president suite so my son could hit the hay early and grownups stay up a little later. Well, the wind was flapping the bathroom vent all night. Son woke up three times, above that the receptionist touted the air bed and we followed the in room instructions with absolutely no luck. I think the pump was broken, after three hours of ‘clunk’ ‘clunk’ from the vent and worse mattress I’ve ever slept on I retired to the couch in the suite area. My drive to Brookings was long and sleepy. Pick a different and cheaper hotel. Who needs the points

Nice hotel. I used my HHonors points, or else I would have stayed in one of the plenteous hotels in the area, with equivalent accommodations (but probably free breakfast), for less $ (amount of points for this out-​of-​the-​way hotel is ridiculous!). Room is nice and clean. Kudos to the housekeeping staff for being responsive. The front desk personnel is simply tolerant. They do their jobs – no extra duty (e.g., directions, map, helpful hints, etc.). The restaurant serves good breakfast, albeit not a variety. Wait staff is nice and competent. Fitness Center serves its purpose. Pool/​jacuzzi area is dank.

Just returned from a two-​night stay. Home at last. Our room, their «presidential suite» was VERY roomy just as I had hoped it would be.
It has two bathrooms — both large enough. The master bath offers a shower and a LARGE tub with jets that move water while the other bathroom has a sink and toilet.
Master bed was wonderful — super comfortable.
The convertible sofa, however, was a torture device. So much so that we asked for a free roll away that they provided willingly. Sadly, the roll away was not much more comfortable. Will have to Google to find out how to make a convertible sofa or roll away comfy.
The main room needed attention: tear (s) in carpet, refrigerator wobbles each time you open its door.
Staff was excellent!

Hotel is nice and new. Girl who checked us in was friendly enough. 10 minutes after we arrived we got a call asking our kids to be quiet., they had had a complaint from below. It was 6pm at night and we don’t allow our kids to be rowdy. Nobody was jumping on beds or screaming or acting rowdy.
I didn’t realize this was a «no kid «hotel. I thought it was rude of desk to call and ask our kids to be quiet at 6 pm. I realize someone may try and sleep but either move us or them but shouldn’t feel guilty for staying at a hotel that we doled over $ 200 for
Walls are paper thin. We could hear a guy next door on his cell.
Also the shower pressure was horrible.
Lobby is awesome but there is nothing fancy about the rooms

Out of all the hotels we stayed at on our cross country trip, this is the worse yet. Their low flush toilets suck. It was the most expensive in the area and we thought we were in for a treat. Boy, were we wrong. Staff was nice. Spend your money at La Quinta. It’s the exact same room only a bit better and the breakfast is complementary and the toilets flush. They are also bigger (comparing twin queen suits.) We were disappointed cause cheaper hotels are a lot nicer.

New hotel off the highway. Has easy access to restaurants if you don’t want to stay in. Clean rooms & friendly staff. Only disappointment, I’d like a little more light. Rooms were a bit dark.

5 night stay on points. I’m a diamond member so breakfast free otherwise $ 9.95. All staff very friendly. Whole facility modern and clean. Place is full of families and group tour busses on the weekend but they seem to handle volume well. Only complaints are the very weak water pressure in the shower and the wood frames around the beds as I’ve banged my knee at night multiple times.

We stayed here on our way through Rapid City on a Monday night. The staff on the front desk when we checked in were extremely courteous & helpful. They explained the adjustment that can be made on the beds, ensuring that they covered the little quirks that other guests have come across.
The room was very spacious & clean. It was probably the best hotel sleep I have had in the past two weeks. Bed was comfortable, heating/​cooling was comfortable.
The only downfall to the room was the shower’s pressure — I think you might have got more water pressure out of the shampoo bottle. Other than this issue, it was a pleasant stay…

It’s a new Hilton, no water slide (yea no soggy/​running kids). Nice quite rooms, 4 floors and beautiful lobby with bar and restaurant.
It’s far r Pugh from the highway that there is no car/​traffic noise and close enough that everything in the area is easily accessible.
Fitness center with full mirror wall, cardio machines and free weights next to (but not in sight of) the pool/​spa room.

New, clean and very friendly staff. About 20 min from the airport. Close to the mall, fuel stations, and many food choices including a restaurant in the hotel. Great rates. Check this place out if you are in need of a great hotel in Rapid City!

2^nd floor
2Q & sofa
PROS
Fitness room was great
Restaurant on site was appreciated — food was displayed beautifully and not fast-​food
CONS
More lighting in closet area.
Additional sink outside of bathroom would be helpful
Restaurant — clean & pleasant although my food presented beautifully it tasted bland — not a big deal as it was convenient to stay at hotel and eat after being on road for 13 hours.
This hotel really thought of everything.

We sort of had a spur of the moment trip to SD. I am really impressed with the Garden Inn chain. The facilities are nice and the prices are good as well. The staff here is really friendly. The breakfast bar is ok, $ 10 per person and you can have made to order omelets and waffles. Kids under 12 eat free. The rooms were nice and roomy. The pool was ok, and indoors with a jacuzzi. They aren’t very big so it fills up quickly.
Overall, decent price and a nice place to stay close enough to the attractions to be centrally located.

Don’t expect to rinse the shampoo out of your hair. No water pressure. Smokers are not welcome. No where to sit outside and smoke, and if it’s raining or snowing your on your own. Hotel is nice, clean and staff is accommodating.

I stay here a lot — on business. This week Tanya checked me in and she was great! I wish they were all like her! The rest of the staff at this unit are OK, I guess.
One issue with the deluxe rooms is that they are dark (no lighting) in the closet hallway area and w/​o a mirror for dressing there.
I also left something there on a recent visit and called the desk within an hour after I checked out to ask them to grab the item and save it for my next visit. They said OK, but upon my return couldn’t find it. Not too happy about that.
No free breakfast, the food quality is meh…
The beds have dial-​in comfort controls. Hopefully, you know where to set that. If not, you may be fiddling with it all night!

I migrated over from the Mainstay because they were full after I tried extending my reservation. This is a Marriott hotel but I will say if you’d rather pay less for maybe not as many frills but a better overall room, check out the Mainstay. The Hilton has a nice lobby with a beer/​wine/​food bar and additional seating. The thursday/​saturday bartender is great. The restaurant hours could be better (4 – 9 weekdays and until 10 on weekends). Dining prices are quite high as are wines but they do have a decent selection. My room had water stains on the ceiling and the floors were paper thin, I could hear everything above me. I was also located within close proximity to the lobby and I could basically make out every word the desk clerks were saying as I tried to fall asleep. There is a Keurig in each room with 1 tea, 1 decaf, and 2 regular coffee pods. Beds were nice and have an adjustable knob at the head on the side for comfort level. Walls were quite scuffed. Bathroom was decent although the shower curtain was very cheap and didn’t cover the entire shower. Large bathroom mirrors and plenty of counterspace. Maid service comes somewhat late in the afternoon at least to my room. Laundry is $ 1 for one small load to wash and $ 1 to dry. Front desk staff was hit and miss, the woman that checked me in was frigid. Internet is free but only for 3 devices and is somewhat slow. If your room is not well lit YOU WILL hit your shins and knees on the corners of the bed which blend in with the carpet and stick out much too far. I do it at least 3 times a day. I would stay again but only if the Mainstay was full/​more expensive for some odd reason.

Worth the stay!!! Very comfortable room. I liked the «dual comfort» beds. I set my side to ultra soft, hubby had his on firm. Needless to say we both slept very well.
Bathroom was a little bit tight for two people to move around in the morning. Had to take turns. But it was nice.
Breakfast Buffett was worth it. Although we paid full price of $ 10 per person, the selection was by far the best and healthiest I’ve seen. Our waitress was super friendly, helpful, and cool.
I’d come back next time I travel through. It’s midway between Mount Rushmore and Sturgis. Well worth every penny.

Sometimes you have that one night where everything seems to be set up for a nice night at the hotel and you are pulled in and set at ease as you see the combination of the nice hotel lobby, the clean spacious room, and the friendly staff and as you settle in for a restful sleep you are caught off guard by the seemingly simplest things but as the night progresses and you stare at the clock for the 5^th time you start to get a little upset. Our room had the additional spa tub which came with an exhaust fan located directly above the tub, this is a nice addition and sets the casual mood but if you experience a night like ours where the wind picked up to roughly 30 knots you will be kept awake as the constant flapping noise echos down the tube and amplifies the sound making it more like a loud clap next to your ears at a random time. To accompany the flapping noise we just happened to get the broken a/​c, well broken only when you go back to sleep as it magically fixed itself and started working each time we would get up to mess with the dials but as soon as we would close our eyes and drift into a «I hope I can go to sleep» mentality the a/​c would stop working and would just wait for us to give it attention again. Like I said, it seems like we were building up for a night like this where everything else was good in the hotel except the symphony of the exhaust flapper and the evil a/​c unit. We will continue to stay at Hilton hotels as the majority of our stays are very pleasant.

Conveniently located hotel with easy access to all of the attractions in the area — Mt. Rushmore, the Badlands, Crazy Horse etc. The staff was very friendly and helpful. The rooms were spacious and nicely appointed too. I highly recommend this hotel when visiting the area.

I’d still count this as a new hotel since its only a few years old.
It’s a lovely hotel. They give you complimentary iced water, coffee, tea, and hot cocoa that you can make yourself. Sometimes they have little oatmeal scone-​like cookies! Those are super delicious (:
The rooms are always clean and I love their bathroom. The only problem I’d have is spider infestation. Maybe it was just my room, but I found at least 3 spiders in my room D: not the business. But overall this is a great hotel. I’d come back again (: