Uneeda Appliance Sales & Service

We received as a gift a brand new whirlpool gold range from Uneeda with the 5 year protection plan. 2 years in we had to have every sensor, the igniter and the entire control panel replaced since the repair techs could not clearly diagnose what was causing the oven to randomly turn off or spike to over 500 degrees. Even after all that it continued to do the same thing. Either burning or not cooking our food thus wasting our time and money. They deemed the unit unrepairable and offered us $ 195 for a range that cost $ 950 to buy. Plus they have the nerve to ask us to cut the power cord to receive the $ 195. We just want a properly working unit. I know for a fact that other retailers either fix the unit or replace it at the full price paid and would never ask for something as ridiculous as to cut the power cord. Avoid Uneeda at all costs. Any and every other option is a better one.

this place doesn’t know the meaning of customer service. we bought a small fridge that doesn’t keep food cold. they REFUSED to let us return it even though we had it less than a week. their return policy that they never tell you is once it’s opened it can’t be returned. I’ll never go back or recommend them to anyone we come in contact with. DON’T buy anything from them.

I have given them almost 20 grand in business and referred friends and family there… no more.
last year we remodeled our kitchen and we dropped about 15K in appliances. one of the appliances,. an Electrolux icon refrigerator came damaged (bent on the bottom) and it won’t sit level. I talked to Stephen (the younger) and he indicated he would order a new unit and swap it out. that was going on 9 months ago. I’ve called and emailed a dozen times asking for status updates and I’m on the ignore list now apparently. I guess it’s time to go down there and demand satisfaction.
I doubt I will get made whole again, so it’s time to drag em through the mud a bit online.
AVOID. Their pricing is lower for a reason.

Wow!
Wtf happened to this place. I’ve done 2 prior kitchens & washer/​dryer from here. (not from dent and ding)
1^st time was on the cheap for just a quick remodel.
2^nd time was 13k in Fisher & Paykel appliances and their most expensive washer/​dryer.
Not a hiccup. No problems, no issues.
Here we are 10 years later and you’d think it was run by a bunch of imbeciles.
Gave them my business even though I live 40 miles away. They beat every price I was given for 4 appliances. Was told about all these great rebates blah blah blah.
Kid who was helping us was absolutely no help when all of our rebates came back with missing info, wrong serial numbers etc.
We call and call and call and never get a call back. Finally I stop in only to find out this «kid» quit and no one has a clue as to what he did.
We do eventually get it straightened out (and just now got our rebate after 4 months of trying)
… and we run into out next problem. As we waited for our kitchen remodel — we finally open the box to the microwave only to find the door smashed. We call — it’s past the 30 day period (even though it was back ordered for longer)
They tell us they will call Frigidaire and get us a new door — that was 3 weeks ago.
I have no idea what’s next…

sorry to see a bad review for Uneeda; i had the exact opposite experience. bought a fridge from the basement ding and dent that was delivered with a few items not working; uneeda responded very quickly and swapped out the dent and ding model for the same model out of the box at a huge discount; my only critique would be to suggest all ding and dent items are fully tested prior to delivery, but again, that not happening turned into a huge gain for us; next time weneeda appliance we will go back to uneeda;

I bought an Electrolux washer and dryer from Uneeda Appliance and they had a great salesperson and very good pricing on them! When I am ready to do my kitchen I will be shopping at Uneeda! Had a awesome delivery service and timing. Thanks Uneeda crew!

Bought a refrigerator on October 1, 2012, Cannot get the ice and water to work and have had the run around for 12 weeks, 4 appliance repair calls and still waiting for a filter bottle to arrive to see if we can fix it. Uneeda was more than willing to sell us the refrigerator but wants nothing to do with getting us service to get this thing resolved. I would steer clear of this store as you will spend the same amount you would at a reputable appliance store and get 1,000 times more customer service. Very very disappointed.