STAYAWAYFROMVIVINTSOLAR!!! I wish that I never selected this company to put solar on my roof from this company! I signed up for solar back in October 2014 and it is now October 2015. I setup 4 appointments with them to install the panels… My husband and I work full time so I asked my mother to come from CT to be there… Vivint cancelled with me 3 times and it was on the day of install… Not only did they not show respect on peoples time but my mother had to come from CT3 times. 3 times is not a charm for this company. The 4th time they finally showed up… got the panels on the roof… then it took another 3 months to get someone to hook up the electric. Once it was hooked up, it failed inspection due to they put a wire directly on my roof and our town inspector rejected it. Vivint was suppose to come and fix it and then get the inspection done. 2 months later I go to my town hall and they inform me that Vivint has not contacted them to re-inspect the electrical. I call Vivint and they said oh sorry… Now I am the project manager for this and they are making all of the money… really??? Finally I get turned on… Did I say that someone showed up a month later to fix our electrical issue(it was already taken care of)…this company has no clue on what they are doing… So I Log into my account and nothing is showing up that I am earning anything from the solar… I call finally and they troubleshoot the issue… It is their equipment that failed… I thought that they were going to monitor their equipment… Did not know that I had to babysit this stuff. I called to speak to someone as I want to be compensated for all of the headaches and crap that my family and I have been through. Was told that a manager would call me back… Yeah right… Not going to hold my breath on that one… If I were you, I would STAYAWAY from Vivint Solar. There are PLENTY of other solar companies out there…
Stan u.
Évaluation du lieu : 1 Whitman, MA
negative stars. I don’t know how this other guy has his solar. They are completely clueless. I signed up June 2014, no 1 year later and I still don’t have solar. I have taken multiple days off of work for them to install and hook up the electrical work, yet they just don’t show up. I am ready to rip the panels off of my house. DONOTUSEVIVINT!!!