We needed to furnish a whole house, as we are new to Red Bluff, and we wanted to keep our business local. I wanted to actually experience the store before I wrote a review; today is my third bad experience w furniture depot. I guess I’ll be spending more money at Evans in Redding! I just walked out after spending about 30min in the store. 1) their selection is extremely small, for calling themselves a depot– they had 3 ottomans, which is what I came for. If you want dated couches, this is your spot, but if you actually care what your home looks like and don’t want to overpay, run! 2) very rude salesman-I’ll give him the benefit of the doubt that he didn’t see me initially, but I couldn’t believe what happened when I walked by! He acknowledged the 2nd person in the store, who happened to walk in less than 2 min after me, immediately. He then continues to ignore me for about 25 more minutes after he converses for a bit w the other lady about the weather. I stop INFRONTOFHIM several mins later, and he says something about the weather again TOTHEOTHERLADYACROSSTHEFLOOR! I stood there and stared at him for, I’m not exaggerating, 15 seconds for him to finally ask, can I help you w something? Some may call it a non-pushy approach to furniture sales– I call it rude. 3) he didn’t know the answers to any of my questions! I referenced 1 of the 3 ottomans, and he said, «you’re gonna have to show me what you’re talking about»… you just told me you have 1 ottoman on that side of the store– what else could I be talking about?! Overall, the people here are rude, have zero sense of customer service or furniture selling, and they have no selection unless you want an ugly couch. No wonder there are 3 cars in your parking lot– one being mine as I write this review, and one prob being the employee! I came yesterday about 6 minutes before they closed and the doors were locked, the«open» sign turned off, and lights off. Bye, furniture depot, I’m done after 3 bad experiences!
Michelle C.
Évaluation du lieu : 5 Red Bluff, CA
The guys at Furniture Depot are the greatest. Always very helpful and I appreciate the great customer service. They have a beautiful selection
Toni H.
Évaluation du lieu : 5 Chico, CA
We love doing business here! The no pressure sales approach made our shopping experience enjoyable. The quality of the furniture is fantastic. All the way from sales to delivery these folks know what they are doing. I will definitely be doing business with them again.
Chuck B.
Évaluation du lieu : 5 Corning, CA
Just a follow up on Customer Service! One of the recliners we purchased did not have the arm covers. Imaging surprise when a couple weeks later the delivery shows up at house with the covers. They could have been mailed, but the personal touch of personal delivery was well received