Castrol Express Car Service

Great customer service! Very friendly and understanding the lovely man at the front desk is very sweet and oh so patient in answering everyone’s questions even though some customers are a handful… the car service is done very well with care! The only reason I won’t give a 5 star rating is because of the prices. I will definitely come back!

****Update****
I wanted to make sure that I put this at the top.
So below I put the reason I gave a 1 star review. That said, I was able to get a hold of them, and not only did they replace the part but changed out a headlight that had gone out and they did it all for free, all to say sorry and that we are committed to service. This is more than I expected! Definitely worth the five star review.
****Previous «Old» Review****
I have used this place several times, but I don’t think I’ll ever be going back. Had my lights, rear left and front right, changed out, however they didn’t put the light cover back on correctly, and now it’s cracked from flopping in the wind. Caught it a couple days later, and just don’t have the time to make it by during the day most of the time. I’ve tried to contact them throughout the day several times and all I get is a busy signal. What are they doing chatting up a friend?!

I have used this place for @15 years and have been treated fairly. Work has always been completed at price quoted and never had to returned to have the work redone. They are not cheap nor are they overpriced, I always recommend this place to any one n eeding car repair.

Will review further

I’ve got to raise my ranking for Castrol! The management saw my post and sent me a message offering to make things right. I haven’t had a chance to write back, but I really appreciate the effort to provide good customer service.