Bastiani Arms

What is it about gun shops that the folks behind the counter are not allowed to exhibit any personality? Bastiani is a nice gun shop. The service is quick and efficient. But don’t come here to see smiles or make friends. It’s a very «just the facts, ma’am» kind of place. I’ve bought two guns there now so I’m used to it…

After a repair debachle at Jones Fort, brought my Marlin lever gun to Bastiani Arms. Was met at the counter by a gunsmith who immediately started working on my gun right there at the customer counter! While I waited, he (they really – he got another on-​sight gunsmith involved also) replaced the screw and put on a new front sight that Jones Fort had damaged. When he was done (a matter of a few minutes – not several days) he handed it back and said, «Welcome to Bastiani Arms. No charge.» I was stunned! He would not let me pay for the parts or the service. So I bought some stuff. Great crowd. Customer friendly. Service oriented. A friend for life.

Great service friendly staff good prices everyone is always willing to take the time to talk to you and don’t get mad or ignore you if you say you’re just looking today, that’s why I always go back to them to make me purchases

I just bought my second handgun gun from them a few days ago. They were really friendly when I walked in everyone greeted me, when I walked up to the counter I was immediately asked if I needed help. I told them what I was interested, and with out hesitation I was shown many different models, without any pressure on a certain brand or style. If I’m looking to buy another gun this will be my first choice, would rather spend money at a small business than at a corporate mega stores, or a pawn shop that sells stolen property.

Excellent service and knowledge. These guys know their stuff and have great customer service skills. No egos, just a love of the their product and our 2^nd Amendment rights.
I agree, their ammunition is expensive, but all amo is right now. I expect the prices to go down as the demand goes down. This to me isn’t a customer service issue, it’s simple capitalism which is effective.
I really appreciate what you guys do for our community and for offering hunting, fire arm safety and home protection courses. You are a great asset to our community.
I’ve bought several firearms from Bastiani arms and will continue to as long as they have the firearms I want.

Bastiani is the only store in Redding where I will purchase a firearm. I have bought guns from literally every gun shop in redding (mom and pop and big box stores) about a year ago I decided to give Bastiani a try. I will never go anywhere else! There is not a more helpful patient staff anywhere in Redding. Almost every time I come in there is a staff member walking a first time buyer through what they need to know, and they are always patient. I have purchased many handguns and rifles here and the prices are great! You wont beat the prices online either. My Remington 700 cost $ 45 less than buds and $ 60 less than ables. Shop here for an honest, informative, quality experience.

Good friendly folks w/​o the holier than thou attitude like that other place with rude employees (hint: JF). They generally take the time to listen to what the customer is looking for to help steer them in the right direction.

very freindly, i took my rifle in there and fix the problem. this was a very old germany rifle and they know there stuff.

I’ve only visited this business twice, but I already look at it as my go-​to gun store in Redding. Today cinched it: I had a revolver with a dragging cylinder, and happened to catch one of their gunsmiths at an idle moment. In fifteen minutes, he corrected the problem for a reasonable fee.
Look, y’all, I actually like that place across town that doubles as a pawn shop. The guys there are friendly and knowledgeable enough, but sheesh, sometimes I wish I could find an Army cot to nap on while I’m waiting to talk to someone. I recently bought a gun at THAT place, and paid fifteen dollars less than what Bastiani Arms charges. But then, if I’d bought the gun at Bastiani, I’d have about an hour of my life handed back to me.
If saving every dollar is important to you (and believe me, I can get behind that with my Scottish ancestry ‘n all), go to that other place and wade through the throngs of people as you wait for what passes for customer service. But, if you’re willing to pay a few bucks more (or in the case of a brick of .22 ammo, eighty cents more) to deal with a shop that has it together, go see the folks at Bastiani Arms.
Sometimes, you really do get what you pay for.

Bastiani has it’s goods and its bads. The service is friendly, fairly knowledgeable, and they have classes there for CCW, advanced handgun, hunters safety, etc. through Nor Cal Firearms Instruction (Which in my opinion is a great place to take gun classes). But, like others have said here, if you try to have work done here on one of your guns don’t hold you’re breath. I Had a gun there that they were supposed to order new sites for and install, well after asking about the sites every few days while they had my gun there they never ordered them, the excuse I got every time was «We were slammed today, I didn’t get a chance to order your sites,» well, two weeks later they still hadn’t ordered the sites so I just gave up on them and picked up my gun. A couple friends of mine had very similar experiences with them and they ended up taking their guns to Olde West to have Larry work on them. I still buy ammo and accessories here occasionally, but never again will I try to have any gun work done there.

Bastiani Arms… opening soon! Owner, John Bastiani eats, sleeps and breathes guns. Because of this, I’m so happy that he’s able to open and start a business that involves one of his biggest passions in life. John is the only guy we let touch our guns and now we’ll be able to buy them from him. Opening date is set for next week.