Sheralene Ng, MD

When I had my first visit with Dr. Ng I explained to her that I was looking for a Dr. that would listen to what the patient had to say. She did at first. After seeing her the third time I explained to the assistant that I had several things I had to discuss with the Dr. She told me that the Dr. only spends 15 min. with her pts. I was quit upset when she told me that. After waiting about 25 min. to see the Dr. She came into the room told me she was sorry for being late but she had gone to the dentist yesterday so she had to take care of her teeth. She then moved on to discuss my lab work. I explained to her that I had some paper work that I wanted to talk to her about. She told me that she was going to increase my meds for my thyroid and then proceeded to get up and tell me to stay there. I waited thinking that the Dr. was returning instead the assistant come back into the room to tell me that I can leave now. I asked where is the dr. she said she is already in with other pts. I said I wasn’t finished talking to the dr. She said you’ll have to talk to her next time you come back to see her.
I was very upset how did she know if what I had to talk to the dr. wasn’t very serious? Sorry I think that was very rude and very unprofessional of both the assistant and the Doctor. I won’t be going back there again. I pay my insurance every month to be able to see the doctor. It’s bad enough that you have to wait three months just to see her again. Very sad that as a senior I don’t get the professional care that is needed. As an advocate for people with disabilities I know that I do not have to be treated like that and will let anyone know that talks to me about Dr. Ng. Sorry it turned out this way. But they really need to learn good people skills and understand that when a pt. comes to see a dr. they are wanting answers to help them not get brushed off as though the pt. doesn’t know what they are talking about. Sorry for the long review but there is no other way to explain it.

Long wait and PA was very judgmental without having a medical history to base her opinion on. Doctor does not do any pain management or comfort care for long term debilitating illness such as arthritis or fibromyalgia. She will refer you to a pain management specialist. I don’t have the time or desire to visit different doctors.