Cloud 9 Medi Spa

I’m not the kind of person to write reviews of places I’ve been but I have had such amazing service here that I feel the need to tell people. Kim is amazing to start she’s knowledgeable, sincere and professional. John is also very helpful and professional. They know how to keep customers happy and because of it they have me hooked. I would definitely recommend Cloud 9 to anyone looking for Botox not only at a fair price but from true professionals.

Kim and John both know what they’re doing when it comes to running a business. Kim is so incredibly knowledgeable in her field of work and delivers AMAZING results. And John really does work with your schedule. I’d give them 10 stars if I could.

Kim is AMAZING!!! I can’t say enough great things about her and the staff at Cloud 9! I will continue to recommend her and her services! John the office manager is also so great! Very helpful and super sweet! They are by far the best in the inland empire! Love you guys!

Kim and John are amazing! My lips look natural and I love the way Kim took care of what I wanted. Oh and the facility is gorgeous!

Kim and John are so knowledgable about current treatments. I am thrilled about my series of radio frequency treatments. The first was completely comfortable and my skin is already saying «Thank you!»

Kim knew exactly the look I was going for when I came in to get my eye bags treated. I had fillers for my tear troughs almost two weeks ago. I love the results so far from only half of a syringe! I definitely recommend this place to family and friends. I can’t wait to come back next week for another treatment! I am looking forward to coming here for other services too.

I have gone to other spas in the area and none of them hold a candle to this place. Kim is amazing at what she does and I am very pleased with my results. The Spa is beautifully decorated and very relaxing. I can’t wait to try some new treatments. If your looking into having botox or fillers done this is the place to go.

I just have to comment again on how pleased I am with the treatments I have received at Cloud 9! I recently had the new Hydro Facial and absolutely loved, loved, loved it!!! Then, the following week I had a TCA peel. I asked Kim what to expect with the peel. Oh my goodness, she was «spot on» with exactly what would happen to each area of my face, neck and chest on each day!!! Kim is absolutely without a doubt the best at what she does! My skin looks great!!! I am so happy to find someone that I trust. Thank you Kim!
It is a pleasure to go to Cloud 9 Medi-​spa. Beautiful surroundings and atmosphere, and John is a delight at the front desk, always so welcoming! Even when he is super busy, he is always courteous and professional.

Omg best experience ever! Im still in shock fm disbelief that I just paid way less than half here for the same exact treatment I received at Estrella. AND Estrella wanted 100% up front before I even recd the service. Ummm no. Never again. Kim was awesome and highly experienced and my procedure was superbly done. No pushy upselling. I will def be back.

I met Kim at her Yucaipa location where she and John made me feel very comfortable and welcome right away! She knows exactly what to do to make you look your best without a doubt ! I recently moved to Los Angeles and would drive 2 hours to come back to her over any LA doctor. Her new Redlands location is beautiful and I can’t wait to go back for a visit. I would recommend Kim 100%!

Kim Hagan has changed the way I feel about myself when I look in the mirror. She is an artist and loves what she does. I can ask her anything about Botox, fillers, etc., and she can any question I have. I recently had a Dermapen treatment. I love the way my skin feels! I trust Kim. I will not let anyone else touch my face. I get compliments from people about how great my face looks. I always tell them that Kim at Cloud 9 has changed my life. I also want to mention that the products at Cloud 9 are top of the line. I used to buy my products at Sephora. I would try certain brands just to see how I like them. I have tried many, many brands. Once I started using Cloud 9 products, I have been so pleased and I will not be going anywhere else. If you are reading these reviews because you are wondering what the best place is to get your Botox, fillers, facials, etc., Cloud 9 is the place. Very professional and personal. I love Cloud 9. — Marleene Fenno

Love this place !!! Very professional service and always friendly and accommodating !!!
I have recommended many of my friends.

I absolutely love this spa!!! I am about to hit my 1 year of coming here. Kim is absolutely amazing at what she does. Always takes care of me and my family. You can see that she cares for her clients and truly enjoys what she does. When I went to Kim my first time I was struggling and battling severe acne. She gave me options and set me up with what she knew would work. Since then my face has been so nice! I always get compliments on how great my skin looks. This was definitely a life changer, she gave me my confidence back and I feel great not always stressing about acne. Kim and John are a great team. Go to them if you want state of the art techniques and the best service out there!

Well cloud 9 has done miracles. I have a son that has bad acne and didn’t want to go the med route. Went in and started peels 1 time a week and what a difference. John and Kim are so welcoming and helpful. Even teenage boys are making comments on how great his face looks. They ROCK at cloud 9!

I can’t say enough about the staff at Cloud 9. They are truly consummate professionals, and always go above and beyond to make sure their customers are well taken care of.

Went there for my first time on 12−22−14 to get Botox, which I have had done at several other places, this is by far the best results !!! Loving it !!! The staff was great, knowledgable and I’m happy to refer any of my friends there with complete confidence that they will love it too. Next apt. will be juvederm, already have it booked. Can’t wait. Very happy customer.

I love this place! I followed Kim from her Yucaipa location to her new beautiful Redlands location. I would fallow her anywhere. From the moment you walk in the door you are greeted and welcomed in. Jon runs the front desk he is very knowledgeable and friendly. Kim dose the best Botox and filler I have ever had. She makes me look younger and refreshed with out looking over done. I have referred many of my friends to Kim and will continue to do so. Thank you Cloud 9 for making me feel beautiful!

Kim’s the best. She starts with the science of the procedure and incorporates a true artist’s touch. She knows exactly what she’s doing and she’s so gentle. If you want the very best, go to Kim.

I really love this place its amazing, relaxing beautiful, JOHN & KIM are so nice… They both make you feel very comfortable I really recommend cloud nine

This year I am thankful for my new friends at cloud 9! I love Kim and John, and highly recommend them.
Kim is very knowledgeable and passionate about her work. She takes her time, and gives her honest opinion. There have been times when she has told me not to do something and that I didn’t need it, which is one of the many reasons why I love Kim. She listens to my concerns and offers samples of things I should try before purchasing. She is conservative and she truly cares! I trust her completely.
John is so helpful and patient. He is also really knowledgable about the products and procedures so it helps when considering treatments.
I love monthly specials that Cloud 9 offers and I literally stalk my inbox for the email at the beginning of each month! The atmosphere is beautiful and welcoming. Also they have the best skin care products! The line they carry is so affordable, I used to pay an arm and a leg for crap that didn’t work.
Kim and John know there stuff, I am glad to know I am in such good hands.