Purchased a new game, Diablo III that apparently comes with Infernal helm and angel wings as downloadable content. I tried to redeem and code was invalid, so I called them back and told them the issue. They referred me to Microsoft and I asked«What if they don’t help resolve this«their response was that it is not their problem. That since it’s no longer a new game they can neither return or exchange the game. The game itself had been a display unit for MONTHS and already been opened by THEM. Take your business elsewhere. Kimberly was the rude associate that provided me with this«customer service«of telling me to basically F off.
Patrick M.
Évaluation du lieu : 5 Riverside, CA
This is the Gamestop closest to me so I go here when I have to pick up my games and accessories. Friendly staff, always willing to talk about the latest games they have played and what is coming out. I always feel like I am getting someone’s honest opinion when I ask a questions regarding gaming etc.