GrubtoGo

I’ve used this service a handful of times, and I LOVE IT. I was OFF THE HOOK excited when I found out about them, and they did not disappoint.
I love «eating out» for the food, but I don’t necessarily love «going out to eat.» I’ve always loved room service because I could eat (sometimes) good food in my sweats while messing around on the computer or watching a movie with my kids. Grub2Go gives you that experience, with tons and tons of food choices.
Their website is very simple to use, but really comprehensive with the food descriptions and stuff. When you’re familiar with most of the restaurants in your town, it’s even better, but it’s fun to just roll the dice and try something new, too. You order online, they call you pretty quick (Ryan has called me himself each time I’ve used the service — dude is pretty hands-​on! He’s very clear about what’s going to happen and when, he’s flexible, and very cool.)
The food comes hot, fresh, and exactly the same portions as it does in the restaurant (I’ve had all this stuff in-​house, so I know!) The only difference is the styrofoam, and we put it quickly on nice dishes… It’s like having your own family chef!
Regarding the cost situation:
If I go to a restaurant, I’m going to overtip, regardless of service, because it’s kind of my guilt thing (same thing for the pizza driver). I’m going to order a 6 dollar beer, too. G2G automatically makes me tip 15 percent, which I like since I would never tip less. They charge 6 bucks for the delivery, and trust me, in the long run I pay less overall than I would have at a restaurant. (Yes, everything I just said is specific to my preferences and experience, but I just thought it helps put things in perspective).
I have friends in New York and LA and I see them posting on Facebook about getting a courier service food delivery, or «Ordering in Chinese food» etc. I’ve always been very frustrated that all I can get on a Sunday «Jammie Day» as my kids call it, is pizza. The point of Jammie Day is that we don’t go anywhere! Thanks to Grub2Go for not making us overdose on pizza, and not making me cook!
Seriously, these guys have everything dialed-​in perfectly. It’s a GREAT thing to have in our community, and they’re pulling it off perfectly.
(One more note: I hate to see a business negatively reviewed based on BS. Especially when those reviews give a twisted perception that could hurt a local service that most of us would like to see succeed.
G2G has mostly great reviews. If one reviewer has nothing but negative one-​star rants on her/​his profile about a variety of different businesses, then maybe the businesses aren’t the ones with the problem. Maybe you’re not the special little snowflake you think you are, and should go look for attention and power somewhere else.)
What, too far? :)

Now, THIS is interesting… my previous review of this company is missing though I certainly saw it posted. So I will submit another.
It seems most reviewers of this service either love it or hate it. I am very skeptical of the legitimacy of some of the 5-​star reviews here, while I agree with many of the 1-​star reviews based on my own experience.
In the beginning, Ryan was courteous and conscientious of ensuring order accuracy and providing reasonable remedy for any mistakes made by his service. Eventually, as he began to develop a customer base, those positive qualities faded and he became rather course and unaccommodating, while errors became commonplace.
He became so careless toward customer feedback that our family decided to no longer use his service. Perhaps he got in over his head after he jumpstarted this business, but as is often the case with small business, his poor attitude and not valuing the satisfaction of customers is what turned us away.

I love Grub2go. After moving to Mentone, I’ve found something awesome and Ryan James, and his employees are the greatest. The convenience of ordering from 60+ restaurants and having the food delivered to my home is heaven on earth. Ordering takes a few minutes and the food is delivered to your door by either Ryan, or his employees. Life has been chaotic lately and I’ve been too sick to cook some days. To be able to have delicious food from restaurants I choose; Ryan and his business Grub2go are genius. The kindness, promptness, and great service he provides make his business a once a week or more necessity, and part of my life. To find such great service is rare and I give Grub2go 5 stars. Why run around picking food when a few clicks on your device or laptop can bring the food right to you? Thanks Ryan and Grub2go!!! You’re the greatest

Tried to order from them. It’s difficult, and then after getting everything ordered, they take my credit card info, and then they call me and tell me that they cannot deliver to my area! I put in my location first! The guy on the phone was less than helpful.

I can’t say enough great things about this service! We have been using Grub-​to-​go for the last two and a half years and have never been disappointed. Ryan and all of the drivers are extremely nice and courteous. The service is reliable and we love how pretty much every restaurant in Redlands is covered. This is an absolute lifesaver after a long day of work or when unexpected friends and family stop by.

I work at a hospital and sometimes we like to order out. These guys are a GODSEND! I’m happy to see a lot of my favorite places are on the list. And drivers are always prompt and friendly.
I’ve never had any problem ordering. I’ve even ordered for people in one place while I’m working at another. Credit card payment, no problem. These guys better stay in business while I’m in the area (or, better yet, expand)!
They really do brighten up weekend call!

To whom it may concern,
Grub to go has twice paid to have my negative review removed and asked me to stop «slandering» their business.
Let me point out that TRUTH is never slander and freedom of choice is what our country was founded on.
Now, to the truth. I have used Grub to go on not one but two occasions. Both negative. That’s unfortunate being that when satisfied with ones service and performance I have written glowing reviews. I feel everyone has the right at a second chance to redeem themselves. Unfortunately that us not the case here. I wish it was.
Grub to go, not once but twice messed up on our order and our food arrived very late and in horrible condition. As for the mandatory tip I can see why. Otherwise I do not feel in my honest opinion that they would receive one.
If one has the means, then by all means call the restaurant desired and order ahead for pick up and go and pick it up yourself. You will be so glad you saved your money and your sanity form the hassle that is Grub to go.
I’m sure this review as like my past two will no doubt be taken down once grub to go has paid Unilocal to do so.
Again I will save this to my personal files to preserve it validity.
Please, if you are wise you will go another route. I strongly advise you NOT use this so called poor excuse for service.
Thank you for your time.

Used them today for the 1^st time because I couldn’t be bothered to go out and get food — excellent delivery time. Totally professional. Order was perfect except the restaurant didn’t include any wasabi sauce. The company is a bit pricy with the service charge and the automatic 15% gratuity added yet, that’s the price you pay for being non-​social on a Sunday! I’ll definitely use them again!

Totally awesome, as long as you’re willing to get lots of food at once and pay for the convenience. $ 20 minimum before fees. $ 6 flat delivery fee (includes tax). They add 15% gratuity for you so it’s all paid up when the food arrives (and the 15% goes right to the driver). Receptionists and drivers are nice. The site warns you which restaurants take longer than others. Online interface makes it easy to order. You can even order from multiple places at once.

If i could do negative stars i would, Their online system let us order and then e-​mailed to let us know that our order was cancelled and they cant deliver to our location. Sloppy business practices, they should notify or prevent you from being able to order. Extremely disappointed with service and when i finally was in touch with a representative «ryan» he was unprofessional and a dick. don’t use this service.

Very corteous and quick!

frustrated can’t get on your site???

At first I wasn’t sure how often I would use a service like GrubtoGo but now I know I can’t live without it! I’ve had large amounts of catered food delivered for a party and it worked out perfectly! I often have dinner delivered to my home and the order is always just right. It isn’t always quick – because I don’t order from «fast food» places but I am glad to wait while the more «upscale» restaurants prepare my order to the exact detail. If I would have had access to a service like this when I was working 12 hour shifts in a hospital – instead of the hospital cafeteria food– I would have had a much better working experience! THANK YOU GrubtoGo!

Ordered for the first time tonight, had some trouble setting up an account online, so called Ryan and he took our order over the phone and kept calling back to update, as the restaurant was very busy. The driver was incredibly polite, apologized sincerely for the order being late. I will definitely use them again and recommend them to others.
Thank you.

Recovering from surgery, so I tried this service for the first time tonight. Absolutely wonderful experience! Reasonably priced, quick and really respectful service, etc. I will definitely be using Grub-​2-​go again!

I can’t tell you how wonderful this service is. My Mother recently had surgery and Im in another state. It was great to have this service to order food to be delivered to my Mom and Dad while recovering.
Grub-​2Go is THE BEST! Great customer service … prompt and polite.
I have used this several times and will continue to use them for my parents.

I can’t tell you as a stay-​at-​home-​mom how invaluable this service is! And the fact that they are prompt and polite is just icing on the cake!
Thank you Grub-​2-​Go, it’s about time something like this was available in our town.

This is the best idea EVER! Love this company. I’ve used them a few times — the service is quick and the drivers have all been polite as have been the folks confirming the order.
Finally an alternative to pizza or Chinese food from the nasty restaurant by Albertsons with the horrifying «B» grade in the window. Absolutely brilliant.

Amazing, courteous, and QUICK service! A must try!

I just ordered something to be delivered to my son for his birthday (he goes to U of R and I’m in N. Calif.) and Heather was SOOOOO AMAZING! She went out of her way to help me do something special for his birthday! You guys ROCK! I will for sure be calling you back! Very impressed! These guys KNOW customer service! The BEST! Thank you very much!