Mei Lu DDS

Wow, best dentist I’ve ever been too. My primary dentist is great but I had to come here in an emergency because they’re one of the only places open on Sunday. I’m leaving tonight out of the country so I was desperate to find a decent place that could treat my infected gum. The lady at the front desk was very comforting and informed, and they were able to squeeze me in for an emergency procedure last minute, for which I’m very grateful.
The dentists were very kind and I really felt that they cared about my well being, even though I had never been there. To help calm me down they let me chose a show on Hulu, and sent me home with a travel pack of a toothbrush, toothpaste, and floss for my trip.
I highly recommend coming here, especially if you have a fear of dentists. They’re awesome!

I moved into the area about a year ago and found Dr. Lu on Unilocal.Like most people, I hate going to the dentist but when I saw all the reviews about how clean and high-​tech her office was, I decided to try it out.
My first interaction was with Girlie, who mans the front desk. Super nice and friendly. We communicated mostly through email, which was helpful since I can’t be on the phone all the time at work. Submitted everything online and went in for my first appointment.
The office is very clean and modern. One of the things I hate most about the dentist is the x-​ray part. I have a bad gag reflex and warned the girls ahead of time but lo’ and behold, they had a 360 degree machine that took x-​rays of my entire mouth as I just bit down on a small part of the machine. BEST THING EVER.
Dr. Lu was great — explained what needed to be done and why. I had a wisdom tooth that needed to be pulled before I get braces again (ew) and I was nervous as hell. Office staff was awesome — offered to have the gas ready for me at chair side if needed and Dr. Lu had an anti-​anxiety prescription all ready for me the day before so I could calm myself down before the appointment. The day of the appointment, I was loopy from the meds (hehe) but still a bit nervous. But holy moly, I sat down, Dr. Lu came in, and literally within 5 minutes, I was done. I had those cotton rolls in my mouth and I mumbled through it, «Are you done?» and she literally laughed and said, «Yes! About three minutes ago. It was very clean.»
Every appointment has been legit — easy to schedule, flexible, and the team has been available via email, phone, and text. Usually hear back the same day too. Best dentist and office in the area!

Dr. Lu has been our family dentist since we moved to the area, and I have only positive things to say. Her accommodating office hours are what originally got me in, and I was delighted to find such a clean, modern office that’s perfect for adults and kids, very friendly staff, and great dental work. When I had questions, Dr. Lu was prompt to reply personally to my emails or would call me directly. Highly recommend!

Fantastic patient care. They have music to listen to and tv shows you can watch while you are getting work done. I had my chipped tooth fixed here and now I cant even tell it was ever chipped! Great atmosphere, go here before you check anywhere else around loma linda!

Dr. Mei Lu is a phenomenal dentist! I first scheduled an appointment with her when I found out she does Sunday appointments, which is very convenient for busy students and residents. She has proven herself to be extremely knowledgeable, reliable, caring, and dedicated. I do feel that my teeth have been healthier since I began seeing Dr. Lu. I have since referred my parents (who commute to Loma Linda to see her from OC), my sister, and my girlfriend and her family to see Dr. Lu, and all are now loyal patients.

It’s a place I highly recommend if you care about your own self. The staff and the doctor are just so caring and will always endeavour to make all they can to make sure you are taken care of and have a smile at the end of it all. They are a little pricy but it is worth every coin of your dollar. They have a payment plan too if you prove trustworthy. Stop by and try them, you will not be disappointed.

You know that nervous/scared/don’t want to be here feeling that the dentist chair summons in the depths of your soul? Dr. Lu is able to converse with you and make you feel relaxed enough to continue. You can also choose your own music to listen to or a movie to watch. All the other people who work in the office are respectful and kind — it really is a great new, clean, dental office and you should give it a try.
Dentists don’t usually earn 5 stars but Dr. Lu is the dentist I’ve been searching for. She is gentle, has a sense of humor, and will explain dental procedures that need to be done in a way you can understand.

I have spent years in Redlands looking for a quality dentist office, and I’ve finally found one. Everyone in the office genuinely cares for your oral health, a trait I have not found with other dentists. In one instance, a former dentist insisted on getting a crown procedure– skeptical, I went to to see Dr. Lu for the first time and was informed that I in no way needed a crown. Instead of having me undergo a costly procedure, all that was required was a simple and painless filling. I have faced no problems since! This to me exhibits the office’s emphasis on true patient care instead of profit. I highly recommend a visit, and have been greatly satisfied with my experiences here. Plus it doesn’t hurt that they have TV’s with music and Hulu so you aren’t staring at a bleak ceiling! Fantastic place!

Dr. Lu is friendly, thorough, skilled, and more communicative than most other dentists I’ve seen over the years. She analyzed my (awful) mouth on my first visit and I was scheduled promptly for a multitude of long overdue procedures. I have since attended four appointments for fillings, extractions, and followup care. She does not perform any work that she does not need to – a rarity nowadays — and she insisted upon showing me each problem tooth before providing me with an itemized list of procedures to be performed. She and her staff discussed with me the cash and insurance costs of each procedure and prioritized them according to necessity and maximal insurance coverage.
Because Dr. Lu is the only dentist at this practice, wait times during appointments can vary according to other patients’ emergencies and needs. The wait will be worth it.

I had such a great experience. I found this office from Unilocal and honestly everything is so accurate. I never write reviews this is probably my first one ive ever wrote. The office is clean. The two office assistants are so kind & welcoming. I felt so comfortable & they felt like family from how nice they were. Dr. Lu is very honest & does an amazing job. She takes her job seriously & does what ever she can to help you. I will be back in Jan and am looking forward to it.
Definitely a 5star :)

Great followup. Efficient and pleasant staff members. Dr. Lu provides excellent service.

At first I was expecting more than the usual dental offices i’ve been to after seeing all of these reviews, but Mei Lu was nice yet I couldn’t help but to feel that she just wanted money, and she treated her staff very rudely and talked badly about them and all in front of me. I thought maybe they were new but then saw the husband sleeping in the front of the office. i felt that there was something off about this place. And when she gave me a cleaning she put a towel over me instead of a regular dental napkin and i saw blood stains on them. i would not recommend this office to anyone I believe they are just here for the money and could care less about the hygienic safeness for the staff and the patent, I feel very bad for the girls who work there because they looked miserable. If you are smart you could save your money and go else were and have a better experience, I am very disappointed and will never come back here ever again!

110% happy. Dr Lu is amazing. all I could do for weeks now is think about how great of a job she did on my teeth. I will return as soon as possible to get my wisdom teeth pulled. Her office was spotless and everyone who works there is kind and professional. great skill and communication.

I was told I had to get my wisdom teeth extracted so I put «oral surgeon» into Google and Dr. Lu’s place came up! I had a few other options but I really enjoyed their website, it wow’d me. So I chose to come there.
This place is so clean, and up-​to-​date! They have lovely equipment and calming décor. One of my favorite things was that they put music on for you while you’re waiting in the dental chair for Dr. Lu, and they even keep it on during your entire visit! It isn’t distracting and is very calming.
As I said, I had a prior dentist who was going to pull my wisdom teeth, but they hadn’t erupted yet so I had to go to an oral surgeon. And I’m SOO glad I went here. Dr. Lu is amazing. She’s not only a highly qualified dental professional, but she’s also an assistant at Loma Linda University. She told me that, in fact, pulling the wisdom tooth was dangerous! That it would cause awful, permanent nerve damage in my jaw and my lip. The other dentist was right about to yank it out! Unbelievable, and very scary!
She’s really wonderful and so is her staff. She made sure I understood exactly what was going on with my wisdom teeth and the dangers of getting them pulled. After that she gave me a cleaning, and I must say that dentists offices freak me out, so the music was very nice to distract myself and calm down and not get too anxious.
I have a check up in a few months so she can see how my wisdom teeth are growing in and for another cleaning and I’m actually excited! I love it there!
Oh, and they’re only open three days a week, I went in on a Sunday. It’s really perfect that they’re open on Sundays because Sundays are my only days off and a lot of offices I called weren’t open on Sundays!
I’m very please with Dr. Lu, her office, and her staff. I’m now a regular patient of hers and I’m going to get my mom in to see her. I highly recommend her!

I’ve been to multiple dentists in the past because of school and work, but I would say that Dr Lu has been the best so far. She is caring, has good bed/​chair-​side manners and has excellent skills. She has a small but excellent staff and her clinic and equipment are new. Scheduling has never been a problem and she has convenient office hours (even Sundays too!). Waiting time during appointments is almost non existent.
More recently, I had an acute tooth pain. I called in for an urgent appointment, and she was able to see me within an hour or so. Eventually we were able to determine that one of my impacted molars had to be extracted out right away. She was able to do it with nice gentle hands even though my case was definitely a complicated one. Some pain was present but not unexpected. She was able to adjust the local anesthesia and it took care of the pains. After the molar was out, it felt pretty good knowing that the source of the nagging pain was gone. Post surgery, I did not have any swelling or pains. I did not even had to take any pain medication (except for a small dose of ibuprofen which I took mainly to prevent some swelling). I was able to go to work the next day without any issues.
I highly recommend Dr Lu. I have sent her referrals and they have the same feedback as well.
PS: She does take LLU Risk Management insurance, which was helpful.

I have been struggling to find a dentist that I feel I can trust in the Redlands area, and it hasn’t been easy. I have been to multiple dentists, and they are all trying to «upsell» me for every little thing or they are double billing me claiming issues with my insurance despite the fact that I have very good insurance. Bottom line: Dr. Lu is great! She provided me with a detailed list of the work to be done with my portion and the insurance portion laid out. It was clear and concise. No work was done or suggested that seemed unnecessary. The office was nice and clean, and the staff was courteous and professional. I will definitely be going back!

At no point did I expect to be writing a review for a dentist. And to my great surprise, it is a 5* review. Really… a dentist?
I needed to get a new dentist, had an urgent dental emergency, and happened to see Dr. Lu on my Unilocal app under the «Hot New Businesses» category. When contacting the office, I was able to get an appointment immediately.
Dr. Lu was fantastic to deal with. As I needed to return to work after the appointment, and as my job requires me to deal with the public, she was careful to ensure that my mouth wasn’t totally frozen. I had told her what time I needed to return to work, and she made sure that she was finished by the agreed upon time.
My situation required a lot of numbing, and due to a few factors, the injections weren’t proving to be effective. When letting her know that I was experiencing too much discomfort, she made an adjustment to the anesthesia which proved to work better. It is so reassuring to have a dentist that listens to their patients, and accommodates their wishes where possible.
I have since returned for a follow up appointment, and a thorough cleaning, and was just as satisfied. This follow up was even better than the first, as I was no longer suffering from my dental situation, which Dr. Lu had solved during my first visit.
The office was modern, and all of the equipment looked to be state-​of-​the-​art. All of the office staff were fantastic. And Dr. Lu was exceptional. Her level of experience is far greater than your average dentist, heck, she probably has even taught many of the local dentists who are graduates of Loma Linda University.
And the hours, don’t get me started! They have Sunday hours!!! How cool is that?

The facility is brand new and very clean. I got a deep cleaning from Dr. Lu and she does a very thorough job, and she even waived my deductable. My follow up cavity treatment was also very similar. The staff was friendly and Dr. Lu did an excellent job repairing my tooth. Overall, I would come again and I am happy with this place.
Big PLUS: If you work for loma linda medical center (residents, NPs, etc), Dr. Lu knows the employee health insurance very well. So you will NOT get a random bill with extra crap on it (which always happens with dental insurance… like fluoride for extra 70 bucks.).
Final thoughts: I am gonna be honest. Going to the dentist sucks and you are constantly on edge because someone is either drilling your teeth or messing with your gums. So you really just have to pick a place that 1) Won’t jack your wallet 2) Accommodates to resident work hours (this is for myself) 3) Does a thorough job 4) Clean facility. I think this practice fulfills all those criterias.

I feel Dr. Lu is the best and most professional dentist in my experience. I did my dental cleanings today, the result is beautiful and I feel like I have brand new teeth.
The entire staff is well trained and friendly. I think Mei Lu DDS offers the best you can ask for in a trip to the dentist!

I have been a patient to Dr. Lu for the last 5 years. She is a great dentist and my whole family are patients as well. The office is clean, new and placed in a convenient location. She is very friendly, informative and knowledgeable in the field of dentistry. Her work is very precise and professional. She is also very flexible with your schedule, her office is even open on some Sundays! I would recommend her as a dentist to everyone!