Holiday Inn Resort The Lodge At Eagle Crest

This place is a nightmare. Unless you are parents of feral children 12 & under DO NOT come here. This Holiday Inn «Lodge» occupies 1 or 2 levels of the building. The 3^rd level is low quality time share apartments.
Let me share: For 2 full days the rooms above us have been occupied by children running mostly unsupervised as their parents have dumped them off while they go off somewhere to enjoy being the irresponsible adults that they are.
«Well why didn’t you say something to the front desk?» You urge me to ask. We did, we have been and all we get are: «They’re a different company and we have nothing to do with them. But we will try to talk to their front desk.»
After 10P.M. and many hours of wild children jumping and running upstairs, we gave up on the «proper channels», went up and talked to the father as his kids were running out of their apartment. He said they haven’t been talked to once. So somebaody is lying to us and I think it’s everyone. Holiday Inn is lying, Wyndham Resorts International (the time share company) is lying to us and the father is lying to us.
All I can do is to recommend that anyone seeking comfortable lodging go anywhere but here at the Holiday Inn Eagle Crest Resort of Hell.
If you’re the parent of kids you’ve neglected by letting them become feral, running wild ²⁴⁄₇ undisciplined creatures, the this would actually be a great place for you.

Stayed here several times over the years. Its not bad. It is dated and due for a remodeling. Beds are comfortable and clean and fresh. Got me a ADA room for the next 3 days which sucks. The shower is a nightmare. Here for a conference this week and cant beat the $ 89 rate.

Great complex but way out of the way. Beds were excellent, but rooms could use a facelift. We checked in after 10:00 pm and the counter person was less that friendly or informative. I got the impression that checking in guests was not his primary role. Room was clean and quiet, but overpowered me with a strong perfume odor. The little breakfast restaurant was excellent and out waitress was attentive and super nice. Good value food that was tasty too.

This is a beautiful property with a lot of things to do for the family. Along with the pool there is a playground also for the little ones to play. The rooms were clean with average beds. It was very easy to hear your neighbors on all sides of you, had to listen to one vomit all night. Beautiful view of the golf course and worth the extra money to have the view and patio. My biggest complaint for the service in the morning I had in the coffee. The waitress was very unhappy every time I went in there. However the food was great and the coffee needed some work. Over all not a bad place to stay for the price.

Here on business.
The good — great, friendly service in the café. Grounds are vast. Very pretty setting.
The not so good — if you want ice, prepare for a hike. Just annoying. Front desk staff somewhat friendly but not very informative, «ok…here is your key!» As I said, the grounds are huge and everything is spread out. A little effort and customer service would be appreciated. Accommodations are clean which is always a plus but boring. It is a sterile room. Don’t expect much. In addition, I’m in an ADA room. The shower is a nightmare. Despite the 2 drains in the floor, all the water runs everywhere and the last two mornings I’ve spent more time that I’d like, at all, moping up the floor!!! Again, annoying, especially when here on business and I have someplace to be! When I mentioned it to housekeeping all they said was, «yeah, that room does that»! Seriously!?! All in all, not impressed.

Wished they had ice on every floor. Staff friendly. Place super clean & neat. Did not use any of the sporting facilities; only slept overnight. Would like to come back for a couple days to enjoy the «whole» facilities in the future.