Payless ShoeSource

Worse experience ever and it came from the manager. Wow i honestly can say that i hate this place and will place a farther complain… i said what a horrible costimer service you have to the manager (i didnt know she was the manager) and i said but i will talk to your manager i dont even know how you work here honestly and she still had the guts to say well i am the manager… like okay but you are not the only manager! And it really sucks that they gave her such a high position with out testing her costumer service. I am trained as hospitality coach and manager and the first thing i learned was how to have the best costumer service even when you dont like the costumer. Just saying that i will never come back to this location.

Great customer service. Was willing to correct poor customer service that the Issaquah location was not. I will return here because of the staff and management.

The last 2 times I’ve been there I haven’t been able to find anything in my size. The staff last time we very nice. This time the lady gave me a run down that was 45 seconds long. I actually had to stop and turn around so she didn’t get offended. I ended up leaving within 5 mins because the music was so annoying and irritating I actually got kind of mad for a while after leaving.

Amazing payless store! They had quite a few shoes that I haven’t seen at other payless stores (it wasn’t as picked clean).
Service was AMAZING! The cashier was really great; she helped me attach heel grips to my shoes :)
I didn’t have enough time to look at all the shoes, but will definitely come back and take another look.