Smile Artistry

I have been coming here for years and Dr. McNeill is a life saver! She only has my best interest at heart and has taken amazing care of my teeth. She’s genuinely dedicated to my health and smile at each visit. She’s fantastic and I highly recommend her if you want a Crest smile

I have been a patient at Smile Artistry for over 5 years and have received excellent treatments consistently. I definitely recommend everyone to trust Dr. McNeill and her staff for any dental procedures.

Everyone is so friendly and caring. The experience and knowledge the staff has is top notch. I always feel well informed of my options so I can make the choice that’s right for me.

I had the incredible pleasure of having my teeth cleaned by Brie the hygienist at Smile Artistry she did
an amazing job taking all of my x-​rays without making me have my gag reflex kick in (a huge feat).
Being a teeth grinder during my sleep for many many years and having been told by multiple dentists I
should get a mouth guard (me thinking it was just a sales tactic) Dr. McNEill actually took the time to
explain, show me exactly where I’ve already worn down certain areas and I finally get out of my denial
and got my mouth guard. High Five to Dr. McNeill and her amazing team. It was a great experience and
I would definitely recommend them to all of my friends and I’m certainly going back.

My family and I have been going to Smile Artistry for over 15 years now, and I have always been welcomed and treated professionally by all of their staff. They have a beautiful and clean office and I can tell they work to stay on the cutting edge of their industry in the Northwest.

This is by far the best dental office out there! I would not trust my smile to anyone other than Dr. McNeill; it’s that simple. Her staff is wonderful as well. I have been their patient for years and will not go to any other place. They may not be the cheapest, which matters if you do not have dental insurance, but I feel that one’s smile is not a place to try and save a buck; you get what you pay for, and this office is worth every penny; they really know what they are doing.

Karen McNeil has been my dentist for close to 10 years. I went to her when I was having a problem with my teeth and several dentists before her couldn’t or wouldn’t fix it. They thought it was more profitable to keep putting new caps on and charging me thousands of dollars. Karen did research, x-​rays, and measurements and resolved the problem.
She’s very pro-​active and I like that about her. Every time I enter that office everyone goes out of their way to make me feel comfortable and relaxed. They feel like family to me.
Dr. McNeil is a great dentist with a wonderful practice!

I received exceptional care and service at Smile Artistry. I was looking for a dentist who could help me. I was looking for someone with outstanding care and knowledge to finally help me and fix my teeth and TMD I had developed for years. I called and scheduled appointment to meet with Dr McNeill for consultation. She gave me a treatment plan that fit my needs and budget. I received exceptional service form Dr McNeill and her staff, I have the perfect smile now! Thank you Dr Mc Neill and staff!

My experience at Smile Artistry was first class since the moment I walked through the door. I was immediately greeted by a friendly, smiling face and did not have to wait. A dental office running on time a new concept!
I was prepared ahead of time that the appointment would last 1 ½−2 hrs and it did. These ladies work hard taking photos, X-​rays etc all in preparation for my visit with the doctor. She was courteous and extremely informative. I do not like surprises and preventing emergencies is important to me. I did not feel rushed and appreciated the time she spend, giving treatment options based on what I wanted. This is not a traditional approach office. They offer beautiful cosmetic treatment which are evident from their photo album. Although I was there more for basic health needs and this is what the Dr focused on.
I found their fees very reasonable and the financial person was very efficient giving me my insurance estimate. I had discomfort on the right side of my mouth for several years and after a couple visits, it was gone. Overall, great experience.

I initially went to see Dr. McNeill based on two criteria, 1. My previous dentist saying I needed a crown. 2. To take full advantage of my dental insurance as I was always paying at least $ 100.00 out of pocket at the previous dentist.
I was impressed with Dr. McNeill, the staff, and the office — all very professional.
After my consult, it was determined I did need a crown and to avoid the potential of another crown within a year Dr. McNeill suggested the tooth next to it also receive a crown. Both of these teeth had porcelain fillings that were about 15 years old. Dr. McNeill’s opinion was there was not enough tooth structure to put another filling in if something should happen. This was entirely my call, she being the expert, and respecting her opinion decided to have both teeth crowned. The consult and oral surgery occurred in February/​March 2014. The costs of the 2 crowns was somewhere around $ 2400.00.
Although, having fillings (none in the past 10 years) my dentists have said the overall condition of my dental health has been very good to excellent.
In March/​April 2015 I went in for my first exam of the year. After the exam I was informed I needed two more crowns on the other side of the mouth from 2014 (very convenient) and two other fillings replaced. The bill for all of this work was in the $ 4000.00 range.
After getting over the shock of this news, the red lights and sirens went off. Subsequently, I went to two other dentists for their opinion and they were the opposite of Dr. McNeill. Both dentists informed me there I had plenty of natural tooth structure left to accommodate replacement fillings if needed and overall my dental condition was excellent. They both said the two crowns recommended by Dr. McNeill were unnecessary (I had the latest films from my exam with Dr. McNeill sent to them) and although they had not seen the films, the crowns from 2014 may have been unnecessary also.
Dr. McNeill is no longer my dentist, I have elected to be a patient of one of the dentists I consulted with.
Dr. McNeill is very proactive and aggressive when it comes to dental care, which is all well and good, and she is entitled to her opinion and approach to treatment. I just find this is not the right fit for me knowing my dental history and the «results» of the 2015 exam.
I have to agree with some of the other reviews of the practice regarding the ‘hard sell” of treatments you absolutely need to maintain good dental health. The «hard sell» was given to me on both visits to the office, you just have to stand your ground and say No thank you.
I gave this 3 stars as I mentioned in the beginning I found the practice to be very professional and not to push additional services when I told them I was not interested.
I hope this review assists individuals looking at this dental practice.

I wanted to share my amazing experience at Smile Artistry. Never before have i been treated like such a good patient. The staff is always very polite and extremely knowledgable. They made me feel very comfortable before my procedure. The work that Doctor Karen Mcneil is the best i have ever had. Not only are my teeth looking better then they ever have but they feel the best they have too! With such a great doctor and very welcoming and friendly staff i would recommend Smile Artistry to anyone who is looking for an exceptional experience. I have already referred several clients and friends and they have taken the time to thank me for the very positive experience they had as well. Thank you Smile Artistry for giving me the peace of mind of knowing i have a lifelong dentist to take care of my teeth!

Smile Artistry is the WORST WORST WORST dental office I have ever been to. They are complete scammers and they have terrible customer service. Jessica (the office hygienist and office manager) is the worst person I have ever met. She extremely rude and condescending. I went in for a cleaning and they did a dental exam and told me I had a large number of cavities and took me into a consultation room where they pressured me into paying a tremendous amount of money to get my teeth fixed. Jessica even had the nerve to say to me «I know you have the money to pay for this, so why don’t you?» Are you kidding?! I will never go back there and I will make my strongest effort to warn everyone to stay away as well.

I am a recent transplant to Seattle from Houston and was a bit nervous about finding a dentist that was as good as the one I had back home for the last 11 years. I was very lucky to find Dr. McNeill and her team at Smile Artistry!
I called in to their office and was able to schedule an appointment for a cleaning with their hygienist, Bree for the following week. Upon arriving at their offices I was greeted by a smiling and attentive front desk staff who helped get me checked in. I was about 15 minutes early for my appointment so I had a seat in their rather luxurious and calming waiting room and was offered a choice of water, coffee, or tea while I waited. It wasn’t but 5 minutes until I was brought in and seated at the exam chair.
Erin, one of the attentive dental assistants, offered to me a warm pillow and donned me with the lovely dental bib and glasses and made sure I was comfortable and introduced me to Bree who would be doing my cleaning.
Bree is simply the best hygienist that I’ve had! She was gentle but thorough, took her time, and explained everything she was doing in terms that I could understand. After she was finished she brought in Dr. McNeill for an exam that uncovered a few cavities and a fractured tooth. I was a bit shocked because my previous dentist didn’t find them before and it was explained that because my previous dentist had not used the advanced technology that Smile Artistry uses, my previous dentist could not have detected the cavity until much later. I was able to have a much less invasive procedure done to fix the cavity which would save me considerable expense and pain.
I am very happy to rate Smile Artistry with 5 stars! The entire staff made me feel comfortable, welcome, and confident from beginning to end. I feel very fortunate to have Dr. McNeill and her staff looking after my dental health.

I had a really bad experience with this dentist and I urge you to steer clear.
Believing the advertisements, I came in with the hopes of getting prettier teeth starting with my regular 6mo cleaning. I admit, I was cheating on my normal dentist I’d had for years due to some special offers they had so it’s not like I wasn’t ‘in the know’ about the condition of my teeth.
But, according to them, I was in danger of losing many of them and needed thousands of dollars of work done ASAP. Their style is more like a used car sales office, you go into a ‘consultation room’ before and after your appointment and there are some high pressure sales techniques being used to get you to agree to schedule appointments for massive amounts of work on your teeth as well as return for a ‘deep cleaning’ as their normal cleaning really isn’t much of one as other reviewers have stated.
In the end, I didn’t succumb to the pressure and crawled back to my original dentist, apologizing for the brief affair– he offered to give me a similar deal as they offered and didn’t even reprimand me for cheating.
He confirmed, none of the work was needed they had said were emergencies, and when I called back to let them know that, they said they always recommended an aggressive stance on dental work as they aren’t set up to deal with emergencies.
Uh, that’s just wrong on both fronts, why would I want a dentist who would refuse me in an emergency and who basically does all the work that MIGHT need to be done and have me pay out of pocket instead of spread it over years of insurance coverage?

This was the worst dentist’s office I’ve ever been to and I will never come back. The hygienist, Jessica, was condescending and rude, Dr. McNeill said there’s about 12 things wrong with my teeth, but didn’t even point them out on the X-​ray or write them down. I requested a written summary and cost estimate of all the work that was «needed,» but of course, Jessica never e-​mailed it to me like she said she would. Jessica didn’t even do the one thing she was supposed to do — clean my teeth right! Her cleaning was superficial at best, and then she pressured me to pay hundreds of dollars out of pocket for «deep cleaning» sessions. Wow. Awful!

Dr. McNeil is great and has a wonderful practice. My old dentist i felt just poked and scrapped my teeth every 6 months and that was it. I wanted a dentist who was more proactive at seeing problems and identifying them before they get into an emergency situation and then it would really cost a lot of money!
Unlike my old dentist, she uses WAY better technology and equipment that is actually made in the past decade! She is great at identifying potential issues, like cavities, and take preventive actions and offers honest opinions. The staff is friendly and makes conversation with you — even with your mouth hangin’ wide open.
I think the most important thing is finding a dentist that not only you trust, but is looking out for the care and long term healthy of your teeth. I know health care can be expensive but that is why its important to make sure you know your plan and coverage so there are no surprise bills and going in network.
Unlike some of the other reviews, I’ve never felt pressured into doing dental work. I actually came from another dentist who recommend me all this dental work and went to Dr. McNeil for a second opinion who proved that most of them were bogus.