Car Day Care – Redwood City’s GoodYear

I’ve been meaning to write this review since Feb 2014. On my way to the airport to catch a flight, I got a flat tire just before the Whipple exit off 101. I pulled in and explained I needed to catch a flight. The staff was fabulous and did everything they could to get me back on my way to the airport. I was on my way in just a few minutes and made my flight with time to spare. I’m so appreciative at their willingness to ensure my plans were not disrupted.

We love these guys– we trust them with any car. They are truly honest and Hamid is a gentleman in my book. Keep up the good work!

This place sucks. I had been told before that I needed to make an appointment to have my car serviced here. I made an appointment, but when I showed up it took them 10 minutes to tell me that they were too busy to even take me-​WTH. Plus their waiting room sucks. Go somewhere else.

I had a flat tire on my new Z370. They gave me a fair deal on the tire and quickly fix everything. Great service and professional staff!

I am dismayed to read all of the poor reviews of Redwood City’s GoodYear. These obviously are in response to the old owner, Ed (I surmise from the posts).
I have been a loyal customer to Hamid for the past 14 years! I met him when I was driving south from San Francisco and needed an oil change — I stopped at his Valero station (right next door) and I have never looked back!
Hamid is honest, fair and very kind! I have never once been worried that I was going to be bamboozled I have always had the best experiences when taking my car to Hamid for service — whether that be a quick oil change or a major service. I can even call him on the phone if I have a worry about a strange sound in my car and know that he will be helpful!
He provides knowledgeable service, quick and timely updates and goes out of his way to make sure his customers understand the services being performed on their cars. And he does it with pleasantness and a smile! I have observed this first hand not only from my own personal experience but also from observation while sitting in the waiting area.
I have always left feeling well taken care of and I will continue to go back for years to come. Hamid is professional, friendly and knows what he’s talking about. If you want great service, don’t hesitate to take your car to Redwood City’s GoodYear!

Amazing! Goodyear Car Day Care is now where I will bring any and all cars I will ever own from now on. I HIGHLY recommend this place to everyone I talk to. I’ve been raving for about the last month!
I’ve had an ongoing problem with my car for about the last year that no one could figure out or fix. Throughout that year I went to multiple mechanics and shops. At each place I would feel taken advantage of, where I would spend money to get nowhere with people trying to sell me things, jack up prices, and then tell me they can’t find the problem. I’ve found that it’s hard to find an honest mechanic who knows what they’re doing.
Through a lucky Google search I found Goodyear Car Day Care, whom I would’ve never thought to go to on my own. I got very lucky in finding them! I felt taken care of, I got a good deal, and they found the problem no one else could! These guys really know what they’re doing! Also… They were honest and fair, which is a really big deal to me. I will be talking about my experience for a long time and I will never go anywhere else.

In response to Hamid M.‘s review… We asked several times for a cost estimate and were never given it. We paid the $ 200.00 to have the inspection and should have received all information — not Driveline. You said that Driveline gave the impression they were going to fix the car… that is odd — they never shared that with us. What Ed told us (and we still have the message on our telephone answering machine) is «I know what Driveline wanted to do and this is where things are kinda’ getting out of whack in the way of what you wanted and how things ended up working out from there.» That does not sound like Goodyear has the best interest of the person who paid for the inspection in mind — rather that they are working with the car dealership. As for having the car fixed immediately — we totally trust where we took the car and I am sure they would be insulted by your suggestion that they over charged — I’d still love to see a Goodyear repair cost estimate for the car we brought in. With the brake pads being so low (which I just learned what all those numbers mean…) why would I drive it back across the bay instead of having the work done on my side of the bridge? We could go into a «what if something happened while driving the unfixed car…» I still believe that we paid $ 200.00 for absolutely nothing! I still do not recommend Goodyear Tires in Redwood City nor would I trust any Goodyear Tire shop.

I have been a customer for about a year. I have had great service and great prices.
I think Hamid is the new owner & the old owner must have not been very good. I recommend them highly

Took my Honda to this location in Redwood City due to my friend’s recommendation. Great service very reasonable price comparing to few other places I took my car. I also bought tires in a very good price. Hamid and his staff are very professional and super nice. I will definitely come back

I have OEM Goodyears on a new Chevy, and one of them failed in a clearly defective way — inner sidwall started delaminating/​splitting. I was instructed by Boardwalk Chevrolet that they needed to be brought to a Goodyear Dealership — and they instructed me to go to «Car Day Care» Goodyear Tire. This made sense since the two are just across highway 101 from each other.
I spoke with Ed Rebosio, the owner. He refused to accept the tire, and said he was an independent dealership, not a Goodyear store. I found this strange, given the large sign outside stating «Goodyear». He instructed me to return the tire to Sunnyvale Goodyear, since they are «company owned». So if you want Goodyears from a place that actually will honor a warranty, I suggest doing exactly what Ed said, and head down to Sunnyvale.

Twice I had purchased «tire protection» and each time when I went in to have a flat repaired I was told there was a new owner and I would have to pay for the flat repair. I finnally wised up and went to General Tire on Broadway in Redwood City. They took care of the flat. All my tires are now purchased from General Tire. Never, ever go to Goodyear on Whipple.

I have to disagree with reviewer above, this is not the experience I have had in any of my visits to Goodyear — which I’ve been going to for years and these guys have always taken good care of me, old management or new.
But my most recent experience — my car was behaving funny. I consulted with a male friend and he suggested a transmission flush. I went in to the shop requesting a flush and they looked at it and said they’d be happy to take my money but it really isn’t necessary. That was a month ago, and it’s been fine however, but they did suggest a 50K service (I’m almost at 70K) So today I went in and they took care of that just fine. Car is running great.
My point is – they had the perfect oppty to take my money for service I din’t need, but instead they told it to me straight. As a female, it is very important that my service team be honest and that I don’t feel they are trying to take advantage of the fact I am a single female that knows nothing about cars. I have never once had this feeling here.
I feel like I can trust them.

Went there to have my tires checked and Manager Ed said one was cracked and others needed to be replaced. Gave me an estimate claiming ‘special’ price which turned out to be $ 15/​each higher than other shops. It urned out the ‘cracked’ tire was not cracked rather, had two small nails which the other Goodyear shop repaired for free.
This is the kind of shop that gives the good ones a BAAAD name.

I went here to get an estimate on two more tires and brake inspection and the new owner ed was very short and wanted me to drop off the car without even telling me a price. the only thing he did tell me was that the other owner burned me on the extra warranty that i spent forty dollars on. Ed made it easy for me to go some where else.