Interstate All Battery Center

First off, they have ONLY batteries – ANY battery! Then the COLORS hit you — like a green, red, and white Nascar Racer exploded and covered everything in sight in energizing Christmas paint. Then the niceness of the dudes and the ease of the experience hits you and you leave thinking — this battery store is badass!
5 S T A R S
* ANY BATTERY AN AVERAGE JOE COULD NEED
Even an above-​average Jonathan’s needs would probably be covered.
* SUPER-​CHARGED SERVICE
Sassan and John have the warmth and charm of small town grocers – such easy-​to-​talk-​to gents. Ask them anything — I did. They told me everything in the store has a 1-​year warranty, and that they stand behind everything even further. If it’s not working right, come in and they’ll fix it. Hey, 33 five-​star reviews and 1 four-​star review says a lot!
* DISCOUNTS ABOUND
I got a sweet 30%+ discount on watch batteries, and there are Unilocaler discounts — $ 20 store coupon for only $ 10, and a watch battery replacement special for $ 6.
* MAD SKILLS
: Sassan is an electrical engineer, and John has built custom battery packs for 20 years.
: Beyond batteries, they fix all manner of smartphone glass screens.
* SWEET & INTERESTING INTERSTATE XTRAS
: They donate a portion of every alkaline battery sale to the Red Cross.
: 2013 & 2014, Kyle Busch drove the Interstate Batteries Toyota Camry to Victory at the Auto Club Speedway.

Interstate Batteries now repairs cell phones, iPhones, iPods, tablets and iPads. Miguel repaired my older iPad that had a broken screen within 15 minutes.
Amazing job! Great people and very helpful. The owner Sassan made sure I was doing well. John and Sonny are very knowledgable about all batteries.
If my iPhone ever breaks, these are the guys to go to.

I arrived and purchased a battery, with the intent to install at home. The guy checked out my current battery, tested it, and said I didn’t need one. Instead suggested I get a trickle charger, since we don’t drive the car often, to keep the battery topped off. Super helpful, thanks for being honest and not selling my a battery I didn’t need! Will be back for all my battery needs:)

Very knowledgeable and helpful staff! Knew exactly what I needed. Also has better prices than other Bay Area locations.

These guys really stand behind their products. Fantastic friendly service. Highly recommend !

The place does deserve these five star reviews. They tested my old battery which turned bad within warranty period. They honored the prorated warranty and installed a new one within 20 minutes. Everybody was very friendly to talk to. I will definitely come here again for my battery issues.

So this review is for a different newer used car that was having some starting problems. So after I got a jump start at my house I thought I would stop here first before going to the auto repair shop for a simple «free battery test».
When I walked in this morning I first encountered Veronica. I told her that I would like her to do a battery test. She grabs her test tools and heads out front to my car, pops the hood and starts testing.
Within 3 minutes she advises that my car battery is faulty. I noticed the size of the battery and its probably the biggest «car» battery I have ever seen and I was just thinking its going to be expensive. Sure enough they have one in stock and its $ 173+tax and 20 dollars for install.
Once she took off the clamp and the wires for the terminals, Veronicas co-​worker Miguel came also to help with the install. The old battery was removed and replaced with the new battery within 10 minutes.
Customer service here is «as excellent as it gets». Don’t hesitate if you want a reputable, long lasting, durable Interstate battery.

Store manager John De Groot went far above and beyond my expectations. I contacted the store about a bike battery. John said they could replace it for $ 400, which is about what I expected. What I didn’t expect was his later suggestion that instead of replacing it, they might be able to recondition it for $ 20. Not only did the reconditioning work, but John took the time to help figure out why it had weakened in the first place. I live in SF, and going to Redwood City for service like this is a no-​brainier.

THIS place makes life easier– One stop– car remote, watch, flashlights, outdoor solar lights, calculator batteries, kids toys, batteries all batteries replaced… easy and economically. No more running all over trying to find specialty batteries anymore. Veronica and all her co– workers are excellent.
Thanks Interstate!

The Store Mgr reached out via email and offered to replace my remote case. Like I said, I never had an issue with the service and this just solidifies it. I will be stopping by to thank him in person for offering to take care of the issue.

Very clean organized shop. It is more than just Car Batteries, they have other batteries like AA, AAA, flashlights, battery chargers, batteries for cell phones, lots of items in this store. I like the location it is in a shopping center. Easy to find and easy parking. Veronica helped me, she is very helpful and knowledgable, I bought a refurbished battery, it comes with a 6 month warrantee.
Both Sassan and Veronica were very nice, great customer service. I will back to
this shop again for sure

John was super helpful and really supportive of my van conversion project pointing me to a good deal on batteries and inverter and then going the extra mile of making me new 2GA cables when the ones I initially received were a little shorter than what I needed. Good folks here!

Had been on line all morning to replace my car remote only to find out my clicker is no where to be found and had been discontinued. Went to Interstate All Battery Center since I had bought a replacement battery there before hoping that it is my battery nope… battery was good. John De Groot, the manager asked if I had a few minutes so He can ask his boss Mr Behnam to look and see what can be done for my clicker to work, well… 15 minutes later John came back and said lets try it out. OMG they had taken my clicker apart, fixed the problem and wished me a pleasant day, I ‘ve never had anyone been so kind or caring especially from a place of business. I’d like to thank these two me once again for making my day. You are AWSOME!!! Adriana

I went to this Interstate Battery store today, as I am brand loyal, and wouldn’t let AAA talk me into one of their batteries.
Miguel got me hooked up and back on the road in about 15 minutes. He was as nice as could be, and very efficient at his job!
Thanks Miguel & Interstate Battery for keepin’ me on the road with no worries. You ROCK !!!

This place is fantastic! Any battery you can think of and they have it. They do watch battery replacement too. Came here because I had some car battery trouble. They gave me a free battery test and helped diagnose the problem. Left without spending a penny and with helpful friendly service. When it’s time to buy any battery, I’ll definitely come here.
My parents also brought their trailer batteries in for testing. Same experience. Tested for free and helped them recover the warrantee on the bad batteries.

Very surprised at how quick the service was! I’ve had the battery for a week, and all is well, so far!

Before going there, I checked Unilocal and there seemed to be an unusual amount of exuberance and affection for this place which is weird since they sell batteries. It’s like people raving about a funeral home or a food bank getting hate reviews. I went in to get a battery for my car and I now know why this place is like a hug factory. Veronica and John work here but they approach their jobs like a United nations humanitarian mission. They are well organized, knowledgeable, and very attentive and personable. You get service here that you wish you could get everywhere.
Okay, enough gushing. I got in and out in 5 mins even though the reconditioned battery I needed was out of stock. They found one that worked, gave some advice, and sent me on my way. I wasn’t really planning to use the battery except to swap it with the $ 250 Optima battery out of my car that got totaled, but I’m sure it was near perfect. This is the kind of place that gives you a lot of confidence in their advice, products, and service. So much so that I think I’m going to into work naked on Monday.

awesome service — very customer focused. they have every type of battery, but that’s not the real selling point. They are all about making the customer happy.
they recently replaced batteries for two scooters which turned out to have flat tires as well. They spent a considerable amount of time helping me fill the air in those tires which was not an easy task. They did so without complaint and at their own initiative.
Sassan (the founder) and Veronica (sales) are terrific: overcommunicative, smart, patient, thoughtful. more retailers should be this focused.

The most remarkable place I ever stumbled upon!
They have better customer service than Nordstrom!
This is the place for any battery, not just car battery.
Brought 8 watches in and they did while I waited. A little over $ 8 each including my Raymond Weil watch which most jewellers wouldn’t touch (and if they did it would be $ 40 for the battery). So I have been there 6 more times for my son’s electric Jeep battery, his boy scout watch, cell phone, car battery etc.
Great customer service! They change the car battery for you or give you loaner while charging and checking your old battery.
Veronica Cordova is the main reason I have decided to post this review. Veronica is amazing and always makes you feel comfortable while she goes the extra mile to take good care of you. I hope she is and gets recognized by Interstate, I keep coming back because of the experience she provides. Veronica informed me of watch battery coupon that runs in the local newspaper, looks like im going back again!
Thank you!
Rudy

Awesome service. The people here are so helpful and nice.