Soccer Pro

fully stocked with soccer needs! Staff was helpful

Great selection of shoes for large feet !!

Alex (Alejandro) was so good! He really knew what he was talking about when it came to cleats! He had excellent customer service! Acknowledging every customer as they walked in and helping everyone in the most patient and friendliest manner!

Thierry is one of my and my boyfriends favorite store. We always find what we are looking and more. Great prices and great selection of soccer jackets jerseys and everything you need to gear up for soccer season.

We come here when we have to.
I have 2 kids in competative soccer & 1 that does AYSO so I need equipment, etc. pretty regularily. I have learned to do research online for important stuff before I go in because the staff tends to ignore me (I don’t know if you gotta be in good with the workers or a male) and things are pricey.
This is a definite step up from Big 5 — I once went to Big 5 for goalie gloves w/​finger protectors and they guy tried to sell me some w/​o, and said I could just duct tape her fingers — but the customer service is lackluster.
If it’s just socks or shorts, no biggie, they have a pretty good selection, plus we get a discount for being on a local team

Soccer stuff is freaking expensive… and so is this place. Came here to grab a warm up suit for the kid. $ 95 bucks. Whoa. And this is with the team discount. If you’re looking for all things soccer, this is your place. There are signs that state they will match ANY price including online stores. Hmm. May have to do some research…

After calling around to different stores last minute for a World Cup jersey, I was happy to finally find the one I wanted at Soccer Pro… but 5 min before they were due to close for the night! The guy I spoke with on the phone was very nice and agreed to wait while I quickly drove down to buy the jersey. The store is clean, appears very well stocked and the employees were very friendly.

Excellent selection and customer service. If it is not in stock, they will try to have it transferred from the other store. We have been going to this store since they opened and find it to be the best in the area. I used to drive all the way to Saratoga and Sunnyvale for good quality soccer gear, now we go here and the selection is more than triple that of the other shops.

I have spent hundreds of dollars at this store as a coach. I just purchased new socks for my son ($ 15… so not a trivial amount) unfortunately, we discovered a hole in them when we took them out of the bag.
We took them back and not only would the man in the store not take them back — he blamed my son and said he «created the hole himself when he opened the socks???» My son was adamant that he didn’t do it and was in tears, but they seemed not to care at all in the store!
I will never go back to this store again — what terrible service. Please go elsewhere

I go out of my way to support small, independently owned businesses. So, when my kids got bit by the soccer bug, I was delighted to find Soccer Pro. Over the past year, we’ve been here a number of times for small items — socks, goalie gloves, etc.
Christmas came and I decided to buy a number of items from the store. The manager helped me, was relatively friendly, and assured me that I could return any non-​sale items that did not work out. Great!
Come Christmas morning and my son unwraps his new goalie shirt. It has black marks all over it — possibly from the tag. I take the tag and receipts back in to exchange it and the manager absolutely refuses. He accuses us of wearing the shirt and getting those stains on it — even though the huge 4 inch tags are still attached and any one can see that the shirt otherwise looks brand new. We go back and forth and finally I tell him that I will never be back. He just smiles. Really?
I guess I’ll have to go big box or buy online. Such a shame — and such a huge loss of business for a small store.

Soccer Pro has a decent selection of soccer clothes and equipment, but its certainly not very friendly or organized. They don’t go the extra mile… nor the extra foot.
My wife called them to a reserve a soccer shirt in a particular size and style which, after much negotiation, they agreed to hold for us. But when I arrived a few hours later, I had to talk to 3 people before finding the guy, who called the guy who had a clue.
On another visit, I was buying a new ball for my daughter and had forgotten what ball size the local U11 teams were using. I asked the staff member and he thought it «might» be 4, but wasn’t sure. Turned out his guess was right (after I called the coach to check), but how could you not know, Soccer Pro? You’ are a soccer specialty store, serving the local youth leagues!!! (At least get a reference chart on the wall for yourselves.)
But it is one of the few of its kind in the peninsula, so they get 3 stars: for providing a basic service and that’s all.

I am following up my previous review to reflect the difference in service I received between my first experience and my most recent encounter. Carlos, one of the store’s managers, saw that I had received less-​than-​stellar service and personally reached out to apologize to me. He let me know when he will be at the store and invited me to come by and give them another try. I haven’t done so yet (I already bought my last pair of cleats elsewhere) but I am extremely encouraged that a small business owner is making this kind of effort to satisfy customers. It’s something you don’t see that often these days, especially from the larger retailers – which is a shame.
While it’s clear that not everyone employed at Soccer Pro prioritizes customer service, the managers certainly do. I will add to this review after my next visit, and hope that the quality of the in-​store selection will match the enthusiasm of the owners!

Very friendly Owner and staff. They have a large selection of shorts, jerseys, socks, shin guards and above all BOOTS!!! everything there is priced like it is anywhere online. ITS AN EXPENSIVE SPORT. dont expect to find first rate kangaroo leather for synthetic prices ANYWHERE! I go here continually and will keep going.
PLUS…The owner said he will MATCH any price online if you bring it in store. Personally id rather give him my business than one of these giants.

In the interest of supporting small local businesses, I have patronized this store for years. They have a decent selection and outfit a few local leagues. The service has never been great, but it has not been problematic either.
My son’s last pair of cleats (from Soccer Pro) had disintegrated and we were trying to find new ones. The teen sales clerk could not have been more bored or less helpful. I practically had to beg to get him to bring a pair for my son to try on. He’d return five minutes later with «we don’t have that in your size.» Any decent sales clerk would have come back with at least one other pair that might fit. As a result, it took about three times as long as it should have for my son to try on four pairs of cleats.
Other customers entered the store while we were there and were essentially ignored, so it wasn’t just me.
The person who checked us out was downright surly, apparently annoyed about an interaction he was having with a vendor. Why take that out on us?
The cleats we bought were 20% less online.
I see no reason to return.

I’ve been coming here for quite a while now and I really like the huge selection of merchandise. They have lots of great products although a little bit expensive. The staff is friendly and explain the product well.
I will definitely be coming here alot.

As good as they will come in a soccer shop in the bay area that has better deals and newest gear. I’ll only shop at Soccer Pro when Carlos is around cus he will take care of you with the sickest deals! tell him you were referred by Smiley and he will hook you up! … for reals!
Parking does suck! but just park accross the street in the Ferarri Maserati dealer. haa jk

I bought a jersey here on Sunday and the next day I put it on. I realized that it had 4 snags on the back of it. When I went back to the store they told me they could not exchange it, only the manager could. He was only available from 10am-​2pm. So I had someone else go in for me since I work during these times. The manger would not exchange it. This place has no customer service! I would have bought more gear here but I will choose to buy it online instead. I highly recommend you stay away from this place. They do not provide good customer service they are only interested in making money to support there own soccer teams they sponsor and run.

This store has fairly large inventory, but the choice of quality products is not that big. The prices are high. In fact, they are much higher than you can buy online.
The service is bad. The staff has hard time speaking English and even harder time understanding it.
Finally, what upset me most was the quality of service. I tried on a pair of soccer socks I was going to buy, but they were so tight around the calves that they were hurting me. I told the manager that I was not going to buy them, but he was insistent that I pay for them since I tried one on. Nothing else mattered. This guy was uncompromising for $ 10 pair of socks!
So, I put back the $ 170 pair of cleats, the $ 20 soccer ball I was going to buy, paid him $ 10 for the socks. Then I just threw them into the garbage can right in front of the manager and left.
What a joke! Yes, they made $ 10 on me, but they lost much more profit they would have made in a single transaction. And I will never go back there again.

They have great things in this store, but their customer service is horrible. They don’t greet you when you come in or say thank you after you purchase anything. One of the employees saw me walk in, stared at me, then looked away as if I wasn’t there. HOW RUDE! This happens every time I’ve shopped there. The other complaint is about the parking. The store is located on a busy street and parking is a pain in the butt. You might have to park a few blocks away from the store and pay for the parking.
Fortunately, they do have great prices but they need to get a better staff. Also, if you are part of AYSO they will give you a 10% discount, but you have to ask or they wont give it to you.

Everything you would ever want or need for playing soccer or being a consummate fan of professional soccer in the Americas or in Europe and beyond. Its amazing what they can fit in such a cramped little space in a nondescript strip of stores down the way from Chevy’s.
If they don’t have what I was looking for, they’ve been helpful in telling me where I could possibly find it or offer to help me order it from a catalog.