Body and Care Spa

I bought a groupon for this place, upon calling to book my reservation they told me to cancel my groupon and pay them directly so I could book a reservation for this weekend. Otherwise I would have to wait next month because all their «groupon reservation were taken already for this month.» So they had a spot open but wouldn’t book it because I purchased through groupon? That’s just ridiculous. I only purchased the groupon because I had groupon bucks and they had a deal for spa services when I made my purchase. I didn’t purchase the massage to wait a month to receive the services. If it wasn’t for the deal and groupon bucks I had I wouldn’t have chosen this place in the first place to have a massage because they don’t have great reviews. Well I did end up calling groupon to cancel, only I didn’t call back to pay them directly, and I would never step foot into their spa for anything.

Saw this place on groupon.
Decided to check out it out.
Very clean and beautiful spa. Smells amazingly.
Got taken care of right away. Complementary wine.
Suzanna and Aziza took care of us very well and very caring. Definitely will be returning.

From the moment the massaging started moving her hands on my back I knew it wasn’t gonna be a good experienced. Her hand movements were so fast that it felt like she was in a rush. The entire massage was anything but relaxing and soothing. She mostly focused on my left side and never massaged my shoulders. The music in the room was not appropriate for the setting. Also, someone opened the door and did not completely close it leaving it open enough for me to see what was happening outside and hear people’s outside conversation, and for some reason the 2 massagers in the room did not think to close the door until finally someone outside decided it was appropriate to close the door.
Mind you, when the massage ended, I checked the time on my phone and realized the time they had on the clock in the room was 5 minutes ahead. Anddd, I have never payed such an expensive tax for a massage… $ 20 each for my mom and I.
Overall, I would never go back or recommend this place.

I had a very strange experience…
Bought a groupon for a 70 minute massage. tried to make an appointment– the first 2 times i got an answering machine, the 3^rd time i called someone finally picked up. then i was told if i cancel the groupon and pay them directly, they would be able to waive the tax. i said fine and cancelled the groupon. then i was told that i needed to pay for the massage upfront (2 weeks before my appointment!)… that was the last straw for me. i’ve never been to a spa that required payment upfront before and it seems like a serious scam to me. and of course i can’t trust any of the positive reviews since the receptionist apparently likes to borrow phones and write reviews herself. overall, i’m glad i’m not going… i’ll be finding a different place for a massage!

I scheduled a massage on Monday, January 18. The experience wasn’t bad except for the $ 20 tax that I had to pay. I had a Living Social voucher. When I made the appointment, I was told that the tax and gratuity would be additional and payable at the time of my appointment. I had no idea the tax would be $ 20! I had a 60-​minute Swedish massage at the Living Social price of $ 45 (normally $ 75 according to the brochure price list). Twenty dollars for the tax seemed extremely high even on the normal price. When I questioned this, the hostess started rambling that I could cancel the voucher and pay the regular price (which didn’t make much sense to me and sounded a bit strange). And by that time the voucher had already been redeemed.
My massage was supposed to be for 60 minutes, but I only received a 45-​minute massage. The massage was pretty good. She could have used a little more pressure on me. The idea of putting wet, hot towels on my back, arms and legs was a nice touch.
The place itself is decorated nicely with a tranquil atmosphere. They just need to be upfront with people about that $ 20 tax or better yet, anyone making an appointment find out about the tax and any other hidden fees before purchasing the voucher.

Today was an exceptional experience !! We received an awesome couples massage and booked our next session!
Alex and RJ were beyond amazing!
Samantha at the front desk was beyond helpful she even hooked us up for our next visit.
I would rate this as exceptional definitely try it!

I came today with my girlfriend and the massage was so on point that I knocked out! They were so attentive and accommodating. We booked a second session! The experience was great.
The girl at the front desk, Samantha, was so down to earth! She assisted us in all endeavors and made this a need to return spot!
This was an awesome experience! A must go!

Me and hubby had great relaxation day. Ivy and RJ and lucky give us amazing facial and message. We will be back :)

I came here for a 12pm appointment and came here punctually. My wife and I have come here once before on a livingsocial or groupon deal. The first time was our first experience ever for a body massage. The experience was neither wowing or disappointing. Upon finishing the body massage, you did feel a lot better, calm and relaxed. I would rate the experience 6.5÷10. We received the Swedish massage.
After finishing, make sure you don’t forget about gratuity. You can either pay via credit or cash. The lady at the front desk offered us to purchase another spa session, and the price was higher than what we paid for our livingsocial or groupon. Upon pointing that out, she adjusted the price to match the lowest price. My wife and I decided to book the full body massage with facial, it came out to the ballpark of $ 140 for the two of us.
Today was our 2^nd experience ever with massages, while I received the facial my wife received the full body massage in the same room. We both received the deep tissue massage. It was such a different and wonderful experience, perhaps because of the masseuses were a lot more experienced that the ones before. The facial masseuse was Aziza and the full body massage masseuse was Wooldridge. The experience was ¹⁰⁄₁₀ for the both of us. My wife enjoyed her so much that she would like to come back for her birthday.
We definitely will be coming back.

First time here for a couples massage and let me tell you it won’t be the last time! The mood is set upon arrival, with a warm scent and dimmed warm lights which is accompanied by a whole array of wines and chocolates. Suzanna provided us with top notch customer service as soon as we walked in the door. The space is very clean and organized which is a MUST for me. You literally end up leaving the place feeling like a million bucks-​no joke! It’s a hidden gem in queens that you can’t say no to and great prices! Will surely return!!!

Surprised with great wine ! Great service and quality. The location is very clean and pleasant. I will definitely be back!
Beautiful music.
Suzanna was very helpful. Amazing massage by RJ. Highly recommend.

This is my 2^nd time here. The first time was under the old management & I loved it. The old staff was professional, attentive, offering chocolates, wine or water. Went there again yesterday, 1÷13÷16 & it was a whole different story. When I got there, Samantha/​Suzanna was at the receptionist’s desk. Told her I was there for my 1hr deep tissue massage & 30mins reflexology. She offers me some of her food, that she’s eating at the receptionist’s desk. Im like, «no thank you. Just ate». That’s a first. Lol. I was early, so I grabbed some chocolates & checked out the champagne bottles. She asked me if I knew how to open it? Sure. So I open the bottle myself, she serves me & herself a glass. Lol. So I sit down & she asks me if I have Unilocal.I tell her yes & bring up the app. where she takes my phone & basically starts to review the spa herself! Of course, she asks me what I would say. making a point to how «Samantha/​Suzannah» (receptionist) was especially great. Wanting the review even before the services were done. (Another first!)
Well, I finally go in for my massages & the masseuse did a wonderful job. I had lots of knots that he kneaded out. After the hr massage, I’m told I’m done & can get dressed. Um. what about my 30 mins reflexology massage? Guess there was a lack of communication between the masseuse & receptionist (which I think is actually the manager too). She asks me if I want to set up the reflexology for another day, & I’m like, «No. I want them both today». So the masseuse comes back in & completes the service. I have to say, the masseuse was great, but the managerial/​receptionist, in my opinion, is the problem. Very unprofessional & a bit ghetto for my taste. I definitely won’t be returning here again. Such a shame since the masseuse was wonderful.
Compared to other reviews, I didn’t have the most terrible experience, but I don’t tolerate unprofessional people & businesses. And yes, I would take some of the reviews of this place with a grain of salt. the «receptionist» loves to review the spa herself, using customers’ Unilocal accounts.

I don’t even know where to start this place is awful. Bought the $ 129 Groupon for my parents xmas present — the couple massage and facial. A few days after christmas i called to make an appointment. Made 10 phone calls and all were ignored I was so pissed I took a video of them hanging up repeatedly. Finally their snobby receptionist answers and I cant make the appointment until two weeks after. Whatever no prob I’ve calmed down at that point and she says she’ll confirm the day before the appointment.
Fast forward to last night I have a missed call from an unknown number who left no voicemail saying anything. It would’ve taken maybe four seconds to say «hey your reservation is still on see you tomorrow» but nope.
So I spend the next morning trying to call at 11:30. Here on Unilocal and all over google it says they open at 11. The receptionist/​supposed manager answers and says they open at 12 can I call back later. WTF WHY DID YOU ANSWER THEN? And how can you confirm only an hour before? You don’t know where I live, maybe I have to leave my house before then?
Still this is a present for my parents and I’m not about to give up. I wait till 12:05 and call. No answer but I get a text from another number saying «Can I call you later?» So sketchy. I say «Is the spa?» she responds «Da». I literally can’t make this shit up. Then the minute I’m driving out to take them to the spa she texts back «Yes.» Keep in mind they never did call to confirm.
We get there and its nice inside small and quaint. The first thing she says is that tax isn’t included, that’ll be $ 20. Seems too convenient that its a straight 20 bucks but I hand it over whatever. (My dumbass doesn’t realize that tax on $ 130 is only $ 10! She doubled it just because she can) I’ve come this far and I’m $ 150 in by now. So my parents go in for their two hour long service and I wait around by the Queens Center Mall thats down the block. All in all not bad. I go back right when they’re getting out and we hand one of the masseuse $ 20 bucks for their time saying we don’t have change, please split it.
Except then she takes it and come back whispering to my parents who are just this quiet couple who does whatever anyone tells them to do yadada. Thats why I drove them there so I can handle everything, its like the Spa knew exactly who to prey on. She tells them thats not enough tip because they did four services. Excuse me. We paid for those services, you didnt do it for free. So don’t bring that shit here.
Here is the dictionary definition of a tip: WHATEVER I FREAKING WANT TO GIVE YOU. DONT TELL ME WHAT TO GIVE YOU!
I’ve already handed over $ 170 thus far if anyones keeping track. And then my parents fork over another $ 20 because who wants to be freaking harassed in front of the whole store as the scrooge who cant give a tip.
At that point we’ve already given $ 190. An extra SIXTY DOLLARS more than adverstised. WTF. Dont you tell me what to give you on a tip its a fu*king tip. i was livid. My parents wouldnt let me yell at them. But i did tell that damn receptionist the definition of a tip incase she didnt graduate elementary school. ITs not my fault if I give you almost $ 200 and you’re not paying your masseuse with that.
I calm down and get home and call. I ask to speak to the manager because I hadnt seen any manager in the store or else I’d have done it there. The receptionist then starts insisting they’re under new managerment and shes the manager. WELL I’LL BE DAMNED. ISN’T THAT A COINKY DINK. And convenient as hell.
I wish I could give zero stars seriously. SCREW THIS PLACE.

Samantha was exceptional. She was very friendly and accommodating. My sister and I got a couples massage, the staff was very welcoming. The atmosphere was warm and comforting. I would definitely come here again.

My wife and I went for a couples massage today. Place was very clean. The girls (masseuses) were very nice. They did a good and thorough job. Receptionist was very nice and helpful. Overall, I was very pleased with the place and would definitely go back. My only complaint was the latex gloves my masseuse had on during the massage. My wife’s masseuse did not have gloves… go figure. Felt good but very different with the gloves, did not like that. It was worth going, try it out. Get a Groupon if you go.

Found these ladies on groupon. The Rego Park location is clean and comfortable and relaxing.
Booked the appointment online and it was super convenient. Suzanna makes sure you’re comfortable when you first get in and ensures you’ve had a great, relaxing experience. Wine? First place I’ve seen that hooks it up like that.
I’ve had massage appointments with Julie and Luba so far and they’ve been great. They really get into the knots and I’ve come out relaxed. A good massage is what I’m after and it’s what I’ve gotten both times I’ve been here. I have a set of 5 massages, so I look forward to coming back.

I went to this location today for a couples massage, I originally saw this on Groupon and gave the place a chance. This place had some pros and some cons but overall it was ok. The pros were that the place was clean and the décor was very modern and comfortable and the staff at the place was very friendly. Now the cons were that the music was loud and would sometimes cut to commercials as if they had Pandora and refused to pay for the commercial free version DURING THE MASSAGE. Second thing would be that the person that was massaging be wore gloves and a face mask which was weird when I rolled over because it seemed as if I was in some dream hospital emergency room. Some advice I would give to people are to definitely use the Groupon and get a alright massage if there’s nothing to do. Besides the cons the actual massage was Ok.

A gem. I came here on a whim from a Groupon because who wouldn’t want a 50-​min massage for $ 40! Booking was super easy on their website (although they could use a better web presence) and I was booked in less than a minute.
When I got there I noticed the spa was tiny but very clean. I don’t know what they use as their air fresheners, but yum! Great service by reception, Suzanna, who was very energetic and sweet. Miraya, my massuse, was extremely attentive and asked specifically where I wanted work done. She was respectful of how much pressure I could handle and didn’t pummel my shoulders.
Suzanna is a sales person at heart and wants to see the customer happy. She worked with me on a price for a bundle of massages until I was happy. Can’t wait to come back next month.

I had a couples massage with facial last week.
I have to say they have outstanding service and staff.
As soon as you enter the girl at the from desk Samantha greets very nice.
The two women who did the Facial and Massage definitely know what they are doing.
They take their time and make sure the massage and facial is absolutely relaxing.
The facial was very nice on the face, great finger techniques, she squeezed out what needed to be let out.
Massage was amazing!
She went in on parts that had knots and took her time with it. Head to toe.
When making reservations. They are strict. So make sure your day is planned accordingly, I could not change my appointment.

As a Christmas gift to me my wife purchased a groupon deal for a «couples massage» for two. She’s pretty slick, buying me a gift that also pays her dividends, pretty slick Wifey, but that’s why I married her! Before going here I was disturbed to read the 2 reviews on Unilocal about this place. So I kept an open mind and hoped for the best.
We made our appointment and when we first arrived we were warmly greeted by the receptionist sitting at the reception area. They gave us an «IPad» and asked us to fill in a few questions that ranged from the different types of massage we were into like Swedish or deep tissue massages, did you want oil or cream as your massage base, they also asked if we wanted the masseuse to be silent, make small talk or be talkative. They even asked if we wanted aroma therapy and scents during the massage and the level of sound the music should be played during the massage session.
We found the massage room very clean and our masseuses spoke broken English with a heavy Russian accent, but they were understandable and communicated with us with no issues. Before the session they asked me if there were any areas I needed more attention to and during the session if the pressure applied was sufficient.
I did find the music playing in the background during our massage session amusing. The soundtrack would have been more suited playing in a planetarium, but that’s just me. We both felt refreshed after our 1 hour session was over.
They also provide other services like microdermabrasion, chemical peels, laser hair removal, waxing and the list goes on. This was my 1^st visit and I was impressed. I plan to go back in the future for other sessions, but you need to come early and find a parking spot, limited free parking in the streets and the parking meters max out at 2 hours.
These masseuses work hard for their money so I encourage everybody to be generous with your tips, I have to give them a lot of credit for the work that they do, massaging total strangers, we all should tip them double!