Imperial Hand Car Wash

The car wash was pretty efficient, not the best missed some things but overall worth what you pay for. The service is also friendly and efficient

Oil change went well but the free car wash you receive with it is just terrible… Not sure if I’d come back only for an oil change.

Not bad, car still had some dirty spots on the exterior but for $ 12 bucks what more can you ask for.

I went a couple of months ago, I brought my 2 week old car to be washed. I paid extra for my mats to be washed. After waiting a while, my mats weren’t coming out so I asked the owner where they were. So he came back with them, put them in and then said bye. I went to go look and my mats that I just bought from the dealer (which only came in grey) the 2 front mats were grey and the back one, (it’s a one piece mat) was black. I went to go look for him and he was no where to be found. Waited a little, he finally appeared, I asked nicely where my back mat is, and he told me «sweetie, those are your mats» I told him I just bought the mats from the dealer & they only come in grey! Why would I buy 2 different colored mats?!
Anyways… he pretty much told me I didn’t know what I was talking about… I was very calm and being nice, I told him I wanted my mat, so if someone comes and returns my mat I’ll swing by and switch it with the person. here’s my business card, please call me…
Well 6 months later I still have 2 colored mats, never got a call or a sorry! thanks for nothing … never going back!!! Ughhhh!

Believe the hype.
I’ve driven by this spot multiple times since moving to Forest Hills, I’ve been meaning to stop but on the weekends the place is packed, so I’ve just moved it to the «next time». I finally had the chance to go on a Monday afternoon and was very pleased with the work done.
Staff was friendly upon arrival. I asked if the tier offered would include vacuuming and blowing my interior (I have a black lab) — he recommended one that would leave the interior «bien limpiecito». (Spoiler: he was right.)
The attention to drying the exterior, wiping my bike rack was surprising. The dude at the end that went through my windows, touch ups and interior was thorough and good. I got in the car incredibly pleased with the work.
I’d be very surprised if this level of detail is provided on the weekends or other peak hours. Given that, I’ll be making it a point to visit during off peak hours with the expectation that I’ll receive the same solid work and attention to detail.

Car wash and oil services are good, but they try to get you to change other parts and rip you off. $ 27 for a n air filter that costs $ 13

I came to Imperial for the first time today for a wash and interior detail/​shampoo. I spoke with Dominick about my needs and he said they would be able to do the outside of my car plus shampoo the interior for $ 79.99. I went there expecting to spend at least $ 120 for what I needed. He said that they would need about 3 hours, but finished the job in under 2 hours… which was a HUGE relief considering I was pretty much stuck in the neighborhood until they finished.
The inside of my car looks great. I’m very happy with the job the job they did and especially happy that they were able to get it done so quickly and at a fair price.

I came in here for the basic car wash and vacuum. I haven’t washed my car in months and it was covered in bird droppings. My mini van came out looking brand new. I couldn’t be happier with the result. It was worth my $ 16.
My mini-​van has a center console which has drink holders that didn’t get touched at all.

Been here a few times

I took my car here for an oil change on the recommendation from a neighbor. The staff were very nice and honest. They didn’t push anything on me. The service was quick. I’ll definitely go back.

Excellent service! Definitely deserved the tip!
I’ve been searching for a good hand car wash place. And thanks to Gary L, I have found it!!!
My car is now sleek and shiny. Spotless. Most importantly, CLEANed and ready to go! Zoom Zoom Zoom… opps, that is from which car commercial? lollll

I’m posting a review only about the car interior detailing. For $ 90, they did a great job. I had dog hair everywhere, trash, weird scents and dog throw up. I dropped the car off at 1030 am and was able to pick it up by 230 pm. The seats were a little wet, but that’s fine. I paid $ 300 elsewhere and the results were the same.
The only difference I noticed was the actual exterior car wash. I can see why people with luxury cars were upset about swirls and scratches– it is true, but my car is leased, so I don’t really care.
I’ll definitely come back here for interior cleaning.

Hard to find a good honest place to get an oil change and a wash? Look no further! I found one! Great professional service. Good prices for various fluid changes and services your car or truck might need, with a free car wash to boot. Got the works for my truck and the car wash was pretty decent. The owner and or managers there run a pretty tight ship and it shows. The employees were happy to be there and do good work. This was my third time here and I have gotten consistent services each time. Highly recommend this place.

Been coming here with my VW GTI for years. Always great service. Wouldn’t go anywhere else.

About 6 months ago I would gave this place 5 stars… Great staff, fast, clean, neat… I even saw the owner working just like every other person.
Now only 3. Why you may ask?
The place for oil change is good… I can only speak of two mechanics that are really decent but that’s as far as it goes.
After it, is the «free wash» or as I call it «you on your own wash».
No one cares about your car… You have to remind them 3 to 4 times that you got armor tires… and If there is a «friend of them customer» even if you were first on the line… Now you last.
Needless to say I only come back cuz the mechanics that do my oil change other than that this place has gotten worst.

Came here to get my its first wash, car went in perfect and once I got it home noticed that the car was still spotty and then on top of that the wax they used cause I got the most expensive service put what looked like burn spots in my front end paint job! Now I have to get touch up paint to fix the spots and am not happy! DO NOT GET A CAR DONE HERE

I have been coming here for years. I used to live in the neighborhood. Now I’ve moved to Brooklyn and still come here for the friendly service.
The oil change was fast and with the complimentary car wash you can’t go wrong. I like this place because they have the same staff each time I come so you don’t have lots of different hands on your vehicle.

Good and honest place.
Took my car for a wash. Accidentally, one of the others cars getting washed in front of mine rolled back putting an ugly dent on my car. The owner handled it like a G and paid for it at one of our local body shops in the neighborhood.

I’m not sure what happened to this place but it’s gone down hill. I get the 25 dollar wash, where they do the inside and they can’t even get my floor mats clean. They are the expensive laser cut mats made from black rubber, very easy to clean. My windows are always streaky, they miss spots on the car and last time the ripped a letter off my car. They beat the shit out of your rims and have caused damage recently and the guy aggressively hand drying the car tore off a letter.
Recently came back here because the other place is always closed and I’m not driving to Steinway for a hand wash. Had to re clean everything they missed which was a lot. Is it to much to ask to clean around the side view mirrors?

Just called these guys, so far so good over the phone. (Added Tip)
So after a horrible experience at BLVD Wash and Lube, I called Imperial the next day and spoke with a dude name Dominic. He sounded like a real cool honest guy over the phone and didn’t give me any BS. I told him about the $ 190 BLVD tried to charge, he was outraged. I took my car over to Imperial after work, Dom wasn’t there but his guys took good care of my car. Oil change, filter, and fluids didn’t take more than 30 minutes. They also offer a free car wash with your oil change. You can also ask for a rain check in case it rains.
Verdict — I use to goto a different place in Whitestone. They were good but I felt like they overcharged a bit and didn’t really perform every task on their checklist. Imperial is slightly cheaper than the place I use to goto. I wish it could be cheaper but I’m content with their services.