Pizza Hut

The pizza here is always very good always fresh and the wait is ok 30 to 45 min, customer service is good also the guys are nice

I always order here for lunch or for parties at work. Their pizza has always been on point. Great service and food :)

This place has certainly gone down hill in regards to customer service. They have this one guy who talks rudely, over the phone and to people within the establishment. He is representing the store by being on the front line taking orders (ie; cashier, answering phone). He is NOT doing a good job. He also says he is the manager when you ask for one. He’s the manager???
I’m writing this review based on more then one incident I have witnessed and experienced. Customers are the root of a successful business. What keeps them coming back is more then your brand, it’s the service they receive. We are paying for the service and not just the food.

So there’s Wingstreet on Wednesdays at Pizza Hut locations. I happen to be in this area and decided to order. First thing first… the online system for this was off. Ugh. Ok so I called… they picked up and were soooooo slow in attempting to take my order. Got disconnected (thank god) called back and got a girl to take my order in 10secs. Great!!! In approximately 15mins my wings would be ready… or so I thought.
Went to pick up… O-​M-​G this place looks soooo dirty. Eww. Walked up to counter and worker didn’t even acknowledge me :-/​waited for the «other worker» who happened to be a «Manager». Once he was was off phone he proceeded to take my payment and advise it would be done shortly. NOT. So I’m waiting and waiting and all I see is 1 person (the girl that took my order) packing the food up. Instead of the «manager» or the other worker helping her they were standing around. Oh and that Colombian «manager» then was talking on his personal cell phone WITH HIS MOTHER! No emergency call… just a casual «how are you mother call». Not only did the girl take my order but she was the only 1 WORKING HERE!!!
Conclusion…last time here ever!

pizza did not taste great and the doe was not the original i was use to. i think its just rego that does make it the great.

Just order pizza and it was cold wasn’t even warm had to microwave and plus they took one hour 30 mins to deliver. Never going to this place again.

2 hours to deliver 0.5 miles??? Do not bother with this place … There are better places in rego park

I love Pizza Hut deep dish pizza, but delivery from this place just isn’t worth it. I’m a couple blocks away and put in an order at 3:00 p.m. on a Wednesday, yet it took close to two hours to receive a lukewarm pie that had clearly been sitting around for a while and seemed «overdone» as if it had been reheated. My understanding is that PH has switched gears and started running take-​out deals to encourage walk-​ins, while delivery customers wind up getting the shorter end of the stick.
There’s also an inexcusable four-​friggin-​dollar «delivery fee» independent of tip. Given that I tip a minimum of four bucks (usually more if you’re coming from far away or the weather is bad) something like a third of the order price for a pie is just additional fees. That’s simply unjustifiable for an «assembly line» pizza. The first time I ordered, I gave the young woman a fiver for a tip because I know it’s not her fault, but this time I begrudgingly handed her two bucks and then felt like a miser afterwards while I ate my crappy pizza. I’m done with this place.

Regardless what other ppl were saying about this place, I found this place offers amazingly good pizza which I even couldn’t get in the city, not to mention about the little price I’m paying for a personal pie for just less than 6 bucks with two tops!
I love this place.

Usually takes an hour to deliver, but now they are no longer delivering to Elmhurst? They were not accepting my address on the website very recently.
Poor quality pizza. Not only is it overly doughy and poofy in the center, but it’s soggy, as if they made it so thick, the center and the top are still raw. They don’t put enough sauce and cheese, so it really seems as if you are eating a piece of wet bread. The only fun part is the deep dish crust and the crunchy oily taste. They are also stingy with toppings. You order veggies and it’s a sparse sprinkle.
I do like their meatball marinara pasta — they put enough sauce and cheese there! Total salt bomb, but I do love it.

Decided to try this horrible place again since the wife wanted to try the new bacon stuffed crust. We called, the representative answered the phone, we asked if we could order the bacon stuffed crust with the 2 pizza medium pie deal. The only response we received was «can I have your number» that’s all he said. Only when I refused my number did he decide to answer my question with «I don’t know, I will have to ask my manager.» and he hung up the phone. The representative did not know the answer to my question and had no idea what was going on. It appears that Lack Of Training has struck this branch of pizza hut with the stupid stick. Its a swing and a miss for frozen pizza today.

I had pizza from here years ago and it was not bad. However I live in Rego Park and they don’t deliver to my neighborhood. What gives? The Dominos down the block from this Pizza Hut delivers to me. Hopefully I’ll get an answer from someone at Pizza Hut.

My experience with ordering online for delivery using the Pizza Hut website has not been satisfactory because no coupon code is ever accepted for any of my orders, no matter which coupon code used, except for the chocolate cookie $ 1 off coupon, that’s the only coupon ever accepted.
My experience from the Pizza Hut Rego Park restaurant before today’s order has been satisfactory. My previous order for stuffed crust pizza with toppings, the pizzas tasted good or fine. Same with my experience when I have ordered from other Pizza Hut locations.
My experience from the Pizza Hut Rego Park restaurant for today’s order is very unsatisfactory. The 2 pizzas I ordered and received taste bad, the crust is soggy and slightly over-​cooked, there’s very little cheese, the pork sausage and pepperoni smell bad and taste gamy, as if the ingredients used are old, and the meats used are tainted or becoming rancid. The taste and smell is so bad it made me vomit. I’m never ordering from the Rego Park location again, and maybe won’t be ordering from any Pizza Hut ever again. I recommend avoiding this location.
I sent an email through the Pizza Hut website, pretty much saying the same things I put on this review, to let them know about my experience and dissatisfaction with today’s order.

Made me vomit!!!
Sooooooo gross! Not good pizza not good service bad location!!! Forget this place it’s horrible!!!

This is the Pizza Hut to avoid.
Staff are young and unprofessional! Asked one of the girls if she could wipe off the table, came over with attitude and wiped off the table with a dirty rag. Really?
Pizza Hut pizza is really horrible anyways, Idk why as a New Yorker I would even stop by Pizza Hut… maybe I really enjoy the stuffed crust business.
Filthy spot. Smells like dirty mop, bathrooms forget about it. Amazingly the only person really working is an older hispanic lady who cleans!
I question the A grade that they received.

Service: sucks. No we can’t attitude
Food: terrible
Price: high
Venue: dirty and uninviting
Kids: do not come here with kids.

Pizza is decent, pretty much what pizza hut pizza should taste like. Pizza hut has gotten cheaper over the years (competition Im guessing)
Personal pan pizzas are now served in paper thin white boxes with little to no writing on then, not this particular restaurants fault of course just thought I would mention: p
Dirty people walk in to only use the bathroom
Place is filthy.
Bathroom is filthy
The outside is filthy
Ghetto Colombian manager 15 year old in charge…
Employees standing around
To many employees for a Saturday afternoon it seems
Only reason I gave it 2 stars is because it served it’s purpose, Went in, bought my pizza, ate it and walked out.

Pizza has gotten pretty expensive these days. My local corner pizza parlor just raised their prices to $ 2.50 a slice and $ 16.75 a pie. I decided to try Pizza Hut today because there was a 50% off deal on any medium or large pie for signing up with their Hut Lover’s promotion. It wasn’t very good…
My family used to eat at Pizza Hut restaurants with formal dining rooms all the time. I remember it being good and was looking forward to trying their pizza today. I bought a Super Supreme for a mere $ 8 before tax when it’s normally $ 16. It was definitely a good promotion to give them a try again…
The pizza looked good and the flavors from the initial bite were quite TASTY. But then you realize that the crust has the consistency of wet raw dough as it sloshes in your mouth. It shouldn’t be surprising though because the crust isn’t even crusty as it’s just a floppy limp mess.
Learn from my mistakes and skip Pizza Hut as it’s not worth it even at 50% off. Having said that, I’m not giving the green light on Domino’s or Papa John’s either. Chain delivery pizza is just disgusting. But I must admit that the Sbarro chain pizza isn’t bad. They have a special right now which is 2 pies for $ 20. If you’re looking to score a deal, that would be your best bet. I think you might be able to get 1 pie for $ 10 on Tuesdays. Check it out as that’s what I plan to do…

This isn’t the best place to get your Pizza Hut fix, but it’s also not the worst.
The restaurant itself is, to put it nicely, lackluster. But I do appreciate that there are a handful of tables to sit at. So much more could obviously be done in this location (new wallpaper, better seating arrangement) but its pretty clear they don’t care, because its been that way for years.
The pizza itself is Pizza Hut pizza. No complaints there. I do really wish that since people do go to this location to sit in house and eat– they should offer a combo meal for the personal pies. Buying the pizza, bread sticks, and soda separately is about $ 9. However, you do get a full pack of bread sticks much better suited for sharing than the gorging I do.
My only real complaint is the continuous flow of non-​customers using the bathroom. I’ve never been in there and I never will considering that!

Good Pizza. Nice workers, BUT the place is dirty. Why do they even have tables? I’ve seen pizza hut express bigger then this one. The tables are so dirty its as if a bum was living on the table. I got some water and a napkin and cleaned the table before I ate. The service was quick so that was a plus but I quickly wanted to leave because of the atmosphere.
:BATHROOM ALERT:
Go pee in the street it is cleaner. Upon entering I wish I had a tissue to plug my nose. There is a urinal and a toilet because it is a unisex bathroom. The urinal reeked and it had old pee in it which made the bathroom sink. I would have flushed it but there was no toilet paper. The only paper I had was so I can use the toliet so I could pee. I seriously almost threw up because of how horrible the bathroom was. There was this bowl next to the over flowing garbage bag not sure what that was about. Thankfully, they had soap I washed my hands so good I felt like I was going to start bleeding. I was sad that I didn’t have any more tissues in my bag to open the door with my hands, I used my elbow to get out.
I WILL NOT go back to this place because of its condition. It’s not hard to clean a table every now and again or clean the damn bathroom. Don’t go to this pizza hut.