Charlie’s Place

Love this place! We recently tried another boarding place in town — they politely suggested that we not return because our dog was so anxious and unhappy. He smelled bad and had lost a bunch of weight during our 6 days away.
Decided to give Charlie’s place a try. What a difference! Our dog smelled great, looked great and the super friendly staff said he had done well. I had sent some homeopathic anti-​anxiety drops, but apparently he didn’t even need them. So glad to have found a place that takes such great care of dogs. We will definitely be using Charlie’s Place again!

Luke and I both love Charlie’s Place! As soon as we turn down Woodland Ave, Luke knows where we are headed. He is always thrilled to see Anthony and Audrey in the mornings. The staff takes such great care of all the dogs, they even know them all by name! You also can’t beat the price for all day dog care! I am so glad that we found Charlie’s Place, it is Luke’s home away from home!

Woah-​this place is beyond great! I recently had a family emergency and had to board my dog, Lady, for a few days. The place I usually used was full so, thanks to a friends suggestion, I called Charlie’s Place.
By the time I called them I was freaking out that I wouldn’t be able to find a place for Lady. The employee I spoke to on the phone, Joey, was very kind and informational and I calmed down almost immediately.
Lady is usually very shy when it comes to strangers but when I brought her CP she was very lively and all of the employees took very kindly to her. A big thanks to all of the employees here who helped me and Lady.

We just picked up our dogs after two nights at Charlie’s Place and they did not want to leave!
We thought they would miss us but no, no, they just kept running to Kellai and Lori and the other girls.
Please note: They did not smell like pee/​poo or have that stress skin flaking thing we have seen at a different place we took them before. I was so happy for non stinky dogs…(we did not have them bathed before pickup)
The staff is SUPER nice but not in the fake way. we just felt happy that our dogs were so happy and wanted to stay And play
When we first arrived to drop off, they brought them to the play area, and through the viewing window, we saw dogs peeing. I was thinking «„Ohh, those dogs are all excited they have new dogs coming in“. Not even one minute later, this girl came in with paper towels and a big spray bottle and wiped it up.
We REALLY trust this place…
It’s 9:30 am and we are on our way back to La Honda, CA. Normally our dogs are all excited to go on road trips. Not today.» A tired dog is a good dog”
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4.5 stars for the boarding facility, 1 star for the groomer. Doesn’t understand breed-​specific grooming. Suggested the use of a «deshedding» shampoo multiple times, even though the only thing that «desheds» my big fluffy dog is a lot of hard work and maybe a Mars Coat King.
Picked up dog on Wednesday and saw her still frantically combing out my dog, even though supposedly the grooming began on Monday (?). Found huge mats behind both ears, a classic place where they accumulate in this breed — areas she should have brushed out.
After shelling out nearly $ 1k on boarding fees, I should have complained and asked for at least a partial refund on the grooming, but I was in a hurry. Lesson learned.

took my older dog there for a 2 night stay. When we picked him up he had urine all over him and the pen he was in was full of feces. The evening staff apparently finds better things to do than care for your pet. I do not recommend them for anything.
FB

I’m very happy with Charlie’s Place. The people who work there are kind and courteous. The facility is clean and well maintained. My dog seems well treated and happy. He’s always happy to be dropped off to play with his dog friends. This is in contrast to another dog care place in town where he would refuse to get out of the car on arrival. I happily recommend them to anyone who asks.
I also use the grooming services there and they are top notch as well.

We relocated from California, and looked at several doggie day care options in Reno before settling on Charlie’s Place. Honestly, we’ve not had a moments regret. Both of our dogs love it there (daycare and boarding), and the entire staff is kind, thoughtful, reliable, responsible, and friendly. Ed and team run an exceptionally good doggie daycare!

OWNER HAS ZERO EXPERIENCE OR KNOWLEDGE ABOUT DOGS. HE OWNS THE BUILDING AND ANOTHER BUSINESS. After talking to many people about my horrific experience come to find out most of the reviews are friends of his to help boost his image. Sorry but if you have no experience in your line of work you have no business caring for others precious pets.
I really have no idea were to start. I only started coming here because one of my friends takes her dog there. The place smells, but I understand dog pee and poop and my dog came home smelling like she rolled around in poop for the week. I was searching for the smell and under her ear (she is a poodle) was a dried, caked pile of crap. So if you actually get close to my dog at all you would have noticed. STRIKE ONE
So, I started bathing her myself and the water turned dark and I found multiple lacerations and punctures on her neck and body. STRIKE TWO
Since I grew up showing dogs with my parents I know a lot about what most breeds are bred to do. I called and questioned their knowledge about what the different breeds are bred to do. ZERO KNOWLEDGE. If anyone wants to trust their dogs with people that have zero knowledge or zero experience with dogs YOU ARE A FOOL!!!
FOOL ME ONCE SHAME ON YOU, FOOL ME TWICE SHAME ON ME. Are you the Fool probablely because you want convenience and location. So did I. I’ll travel to keep my dog somewhere with experienced owners and staff.

This is a truly unique doggy daycare and boarding facility. It’s affordable, clean and more importantly: I know my dogs are safe and well-​cared for. The staff are very professional and kind. Not to mention, «Charlie’s Place» is named after a dog that was rescued. I support this kind of business.

We love Charlie’s Place, it is the best place to take you dogs for day care, boarding or grooming .the staff is vary nice and professional, once you go to Charlie’s you won’t go anywhere else. Thank you all at Charlie’s Place.

We took Hank to Charlie’s place for a 9 day stay. They were very flexible with the drop off and pick up times. The staff is great, and Hank was very happy when we picked him up. They even took him for a walk to give him some alone time since he was there for a long stay. We had him groomed before picking him up and he looked and smelled wonderful. He loves going to visit his friends. He will be back in a couple of weeks for another stay! This place is great!

I looked at all the doggie daycares in town before settling at Charlie’s Place for my furry friend. I absolutely think it’s the best doggie daycare in town. The staff is outgoing and friendly, and they genuinely care for Rhys, my pup. Rhys looks forward to CP every time he goes. The clientele are also very amicable, which indicates to me that they, too, are very satisfied with Charlie’s as the «home away from home» for their dogs.
The facility is very spacious, clean, and full of activities for the dogs. I like the indoor/​outdoor aspect, along with the water features. Pricing is comparable to other establishments in town.
To bring home the point, I drive out of my way by 30 minutes each way to and from work to take my dog across town to Charlie’s. Pretty much every other daycare in town is closer, but I think CP, the owner, and the staff is well worth it. I highly recommend CP to all my friends with dogs who need that daily social interaction with fun pups and people! Thanks!

Simply the best dog daycare and boarding facility in Reno! My dog has been a loyal customer since day 1 and always comes home happy and worn out. The facility is clean, safe, and welcoming, and the staff is very interactive and open to constructive feedback. I highly encourage you to check out Charlie’s Place for your furry child’s socialization and boarding needs.

We have been using Charlie’s Place for over a year for boarding. We feel safe and confident the staff loves Beau as much as we do. Large private rooms with video give our dog a rest from a long day of playing and walks to the river. We now enjoy more family trips knowing he is having as much fun and safe. Price is really fair and great hours.

I have to thank the staff for their kindness with my dog Dory. She’s a little timid and loves people more than being around other dogs, they took that to heart and were SO great with her. Dory stayed the night with them ¹²⁄₂₃ and we couldn’t pick her up until late Christmas Eve. With chain controls over the summit, we weren’t able to get there until like 10:15pm and John (hope that was him) was wonderful! Said it was no problem, just glad we got there safe.
I found Charlie’s Place by chance and based on others reviews I went to meet them. I was SO IMPRESSED with how open they were. Gave me a tour, explained every routine and what Dory would experience. On top of that, they have CAMERAS, for only $ 5/​day extra you can watch your pup all day and night if you want.
Dory was so nervous at first but the staff was really great with her, come that evening, a staff member, hauls out a mattress (I watched because I was curious how the «slumber party» would go down) grabs a blanket and pillow and goes to sleep. Dory curled up behind his knees on the mattress. How sweet is that?! Come the next morning, Dory was down with the pack!
This is our new place, Charlie’s Place, staff that care for your dog as much as you do! AMAZING location and lots of room to play inside AND out. Super clean and sanitized.
I won’t trust my dog with anyone but them from now on.
THANK YOU

My dog goes nuts for Charlie’s! He comes home exhausted and is pretty mellow the next day. The staff is great and Ed, the owner, is always around. The facility is clean and the only one we found that doesn’t smell. I’ve also boarded my dog and he had no concern about going back to see them following his extended stay.

We’ve been taking our dog to Charlie’s Place since they opened in late 2013. Everything is well thought out in the facility with large clean inside/​outside play areas, a running water fountain and cameras to watch your dog if you sign up for it as part of your package.
If you decide to give your pet a vacation, the overnight suites have plenty of room for your dog to stretch out between sleep cycles. They also have cameras in the suite room to watch your dog throughout the night. Our dog has taken part in both the day and overnight stays many times. He always comes home tired, but very happy. On a «school» day (day camp), he cannot wait to get out of the car and into the building.
As for the staff, they are absolutely amazing. They love dogs! Your dog will be well loved and watched over throughout the day. No need to worry about your loved one’s care whether you choose a day visit or a two week vacation.

We’ve boarded our dogs before at other places and it’s been ok but I have to tell you, CHARLIE’S PLACE is the BEST THERE IS! They are the most wonderful folks and you never, ever have to worry about how your dog is being taken care as they have the doggie cam that you can sign up for. With that you can see your dogs at all times Not to mention how caring and concerned the staff is about your dogs. I love being able to see them play through the double sided window. It truly is the best place to take your dog for doggie day care or boarding. The play areas are huge — both inside and outside, very clean, and they are always constantly watched when they are playing with other dogs. The kennels are spotless, large sized and very nice. Another funny item is, after a day at doggie day care, ours come home and pass out for that evening and the next day! They are so tired from playing all day long. Our two dogs are a 7 years old Vizsla and 10 years old Shih Tzu. You even mention «Charlie’s Place» and their ears perk up and they start getting all excited to go there. Thank you Charlie’s Place for going into business! You are a lifesaver for sure.