COIT Cleaning and Restoration of Reno

It’s unfortunate that my experience with this company was so poor that I have to leave a negative review, but after multiple incidents I feel this is the only prudent thing to do.
Coit was hired by my insurance company after I had some water damage in my kitchen area. At this point I’m not even entirely sure what coit was hired to do, but they came in to demo some of the damaged floor and move my appliances. In the process of this they severely damaged portions of my walls, ceiling, and hardwood floor, so much so that the scope of the job dramatically increased and the rest of the floor had to be replaced.
When the construction company came in to do their portion, they noted that the demo was so poorly done that multiple portions of my kitchen would need to be rebuilt that shouldn’t have to had to. Again dramatically adding to the scope of my project and certainly adding on time and expense.
Further, all of my interactions with coit on the phone have been poor, they don’t get back to me in a timely fashion, they don’t communicate effectively at all, with me or with the other involved contractors. It is apparent to me that they don’t care about the customer or their reputation in this community.
I should point out that after coit caused all the damage and this was discovered that They are contributing to the cost of the repairs, and I want to give them credit for that, but still if their employees were professional and knowledgeable in their area, certainly none of this would’ve happened at all.
I’m hoping I don’t run into another problem like this that would require their services, but certainly if I did I would not use this company again.

I wouldn’t normally write a review for these kinds of services, but recently these guys were in my apartment building cleaning all the old insulation out of the attics and cleaning them out. Who knew they did more than carpet cleaning, but they do a lot of other stuff. Anyhow, all the dust coming through the vents was affecting my daughter and these guys were above and beyond their job to help. They sealed off the vents and even cleaned all the air in my place with an air scrubber. Mark Medina was especially helpful. If you need any of the many services these guys provide, I would ask for him