Digestive Health Associates

If I could give this practice 0 stars I would. It’s bad enough feeling sick all the time, but being talked down on from the staff is a cherry on top. I’ve had two appointments and both were extremely terrible experiences. The receptionist is overly rude as well as the nurses and even the doctor! I have never felt so belittled in a doctor’s office! The entire feel is that they are all too smart to be dealing with you and your problems. I have left the office crying both times because of how much they made me feel like a victim and an inconvenience. What a waste of money and time! Dr. Vagujhelyi is the worst Doctor I have ever experienced. I would 100% recommend going elsewhere. (I actually made a Unilocal account to help guide others away from this mistake of going to DHA)

Went to DH. The doctor did the normal play stupid and act like there is no problem. Even after being scoped 3 times before the age of 40. They refused to address a 4 month bowel obstruction. Almost got into an argument with the doctor because he was boarderline rude and talking down to me. Ignoring everything i said. Then his comment was «we’d like to do a colonoscopy even though we know we wont find anything wrong». Because colon problems are not like broken bones they will wait to almost kill you before they do anything. I told him surgury was recomended almost 4 years prior, they did not care. The also pull the if you actually want to see a Dr instead of a NP it is a two month wait.

I was referred to this center by my doctor, I regret I cannot say anything about their actual services, as I was never able to make an actual appointment. I’ve called on numerous occasions only to be transferred to a voicemail each and every time. Based on their reviews it does not surprise me, I’ve asked my doctor to send my referral elsewhere.

I had been to DHA and I was seen by Dr Nourani. He’s an amazing person to talk to and he explained me the plan of care in great detail. He’s one of the professors at the university and is the only one who does several advanced procedures in Reno. He not only treats you but educates you to prevent future health issues. Everything worked out great for me. Thanks Dr Nourani.

GI was backlogged so I took my records over to DH for review, console and procedure. Months went by so I finally called them only to find out that after reviewing my records they did not want me as a patient for some reason they destroyed my records without my knowledge or permission. This is the most unprofessional medical organization I have ever had to deal with.

The environment in this clinic is just toxic. It was the worst specialty medical experience I have ever witnessed. I went in January with my friend who was very scared and upset about a digestive disorder and the long-​term treatment. The doctor was OK, but abrupt, while the lower medical staff were rude, catty, and condescending. We also witnessed them gossiping about each other in front of us and making rude comments within the workgroup.
It’s a totally toxic environment that makes everyone uncomfortable, including other patients. This office should be a caring, nurturing environment for patients with chronic discomfort and even pain. But instead it is a henhouse of nasty personalities. I don’t see how anyone could go back. My friend is looking for other options…

Don’t bother… they are rude, impossible to get hold of and can’t figure out their own billing systems. I was charged a separate $ 150 for a two minute visit with a nurse to discuss the prep… this was required even though she herself told me shouldn’t have to go thru this as a «repeat» patient. Go to the other Reno option… they are professional

I have been a long time patient at Digestive Health Associates and have had a few procedures and quite a few office visits. I have received friendly and thorough service from the staff. Dr. Caves is an amazing doctor! He spends time discussing issues with me, looking information up on the internet, and weighing my options. I have received home calls from him checking up on me and have had his nurse, upon his request, call to check up on me. Dr. Caves has been diligent and has helped me take care of matters in my life that were challenged because of my poor health. Thank you Dr. Caves!

Go to GI Consultants. Everyone at DHA except for the doctor was incredibly rude and also ignorant. Our experience was awful from the outset. They had to schedule us 4 months out for the consultation. They refused to work with our insurance company about billing. One receptionist even hung up on me midsentence! Once we finally had the procedure scheduled, we had to cancel the day of because of their refusal to work with us or our insurance. We have had 100% better experience at GI on Ralston. 100% better.

My husband had a colonscopy last year at Digestive Health Associates. I dropped him off and was appalled at the number of people waiting for their colonoscopy, the waiting room was packed. When I was called to pick him up he was in a large room with at least a dozen people on beds either waiting for, or recovering from their ‘procedure’. He was supposed to be done when I picked him up, but they had ‘forgotten’ to remove his IV, and after they finally got around to that, they realized that they had ‘forgotten’ to tell his doctor to talk to him about the results of the procedure, I was stuck there waiting for 3 hours during which time I came to the conclusion that this is assembly line medicine at it’s worst. I found out that they give all patients a drug called versed which makes them have amnesia, they also give an analgesic for pain– question: why do you need to forget the procedure if they gave you pain meds so that it didn’t hurt? I’m sure that amnesia works to the clinics advantage and results in fewer complaints from patients who, if they could remember, might complain about the long waits and the other less than ideal aspects of their ‘visit’. Oh, and when the doc finally talked to my husband he told him he had polyps and they would be biopsied and he would have the results in a few days. He never heard from them about the biopsy and made a few calls with promises that they would send them, 6 months later they sent the results (negative) to his doctor with a note that they had ‘forgotten’ to send them. I’m sorry but quality care cannot happen in a colonscopy ‘factory’ which is exactly what this place is.