So I’ve never actually been in the store; I am commenting on their drop-off services. My philosophy is this: give it away or throw it away, with more emphasis on giving it away. My husband has made several trips to this location while cleaning out our garage, and now getting ready to move. The staff always comes out to help him unload the goods. I went with him yesterday, and seriously, as soon as he opened the back gate to our SUV, the guy was there with a cart to get the goods. Just a hint: if you are looking for that VHS copy of «Shawshank Redemption» — go now before someone else snags it. You’re welcome, Reno. I feel good knowing that others can benefit from this I no longer use. Highly recommend this place!