Paul Mitchell The School Reno

Most of the students know what they’re doing here and you pay less than half the price than going to a regular salon.

Made an appointment this morning at 9am. I Just came in for my appt and the stylist didn’t show up today. Which I completely understand if they needed to cancel my appt. I am mad cause they didn’t call me to inform me. Horrible customer services

I scheduled an appointment with the Paul Mitchell student salon in Reno for a $ 5 haircut on my birthday on 4÷26÷2016 while I was in town visiting my dad. I hadn’t cut my hair in about four years, and it had gotten very long with a lot of dead ends. I was paired with Andrea — not only did Andrea do an amazing job, she was sweet, caring and so kind, and she helped me decide on what kind of cut and style I ultimately wanted. My hair was a bit of a mess, so when she had questions, she immediately went to her teacher on the floor for advice, and her teacher was amazing as well! My hair looks the best it has in years, and I’ll definitely be back to this salon when I’m in town. Thanks again, Andrea!

It is my second time to go here! I booked an appointment at 9am. I was kinda bummed cause the student assigned for me didnt show up (he/​she is a phase 2) they asked me if i want to reschedule or let other student handle me, so i just let someone else do my hair. They assigned Alicia to do my hair i think she’s not yet a phase 2 student but she did a really great job with my hair with the help of Savannah and Brenda! They transitioned my dark hair into a lighter tone and im so inlove with it! Price is reasonable! Its worth it!

I took my under 18 daughter to get color in her hair. We discussed what we wanted done with the stylist. Then I had to go sit in the waiting room because parents aren’t allowed. The stylist and my daughter changed the amount of color that was going on her hair. Not ok to do when a parent doesn’t get to have a say and is paying the bill! Not only that, but I find out afterwards that the stylist is talking bad about me to my daughter. Ugh!

Can anyone please tell me, where did Chris (one of the instructors) move to? He knew just how to direct the student and I always walked out totally satisfied. I understand that we go in knowing that it’s the students who will style your hair, Chris just knew how to improve on their skills.

So coming to my appointment I was really excited by the way my cousins talked about it but I left angry and disappointed. However, she was really nice, but she wasn’t as talkative my cousins described the students tend to be.
I came in to dye my hair and when I showed the picture of the color I wanted, it came out NOTHING the way I wanted it to look. I did get compliments out of it but what got me pissed off is paying $ 60+ when I could’ve easily done the color they dyed it, at my home.
Also, I got layers and wanted a sharp V cut but she just chopped off 3 inches and made it completely straight.
Never would I ever even consider going to this place again!

I recently visited there, twice. I received a great haircut from Harley. On a second visit I received fantastic color service from Siera P whom I will be returning to next month. It may take longer since the students are guided by their teachers but well worth it since they are so caring.
Great pricing which us very important these days! Check it out as it does Redken in my opinion!

Friendly staff, great atmosphere. Price is unbeatable.

Awesome, clean, professional experience every time. The students love being there, and the teachers are helpful. Never disappointed.

Karrissa is a student that teaches the other students a true natural talent and an amazing people person no one will ever cut my hair again check her out because soon she’ll be at a salon where we will have to pay $ 100 for a haircut she’s amazing and fun !!! Gifted she is able to know what you don’t even know you want that is an artist Will call her Karrissa Scissorhands

It’s a school and everyone needs to start somewhere in their education.
So keeping that in mind, and don’t be in a hurry when you go in. I have had a few friends attend school there and have always been happy with their services. My simple trim costs only $ 5 but like I said takes 1 ½ hours because the students need frequent checks and are making sure everything is to your satisfaction. In the past I have received nice great highlights from students too. A really great use of a student is if you have a special event. A couple of times last year I used a student to style my hair for Roaring 20’s parties– it came out great. Some people didn’t even recognize me a first glance. And it was much cheaper than a regular salon.
Down side is once you find a student they graduate in about a year, so you can follow them to a real salon or start over with a new student.

Went there at the beginning of April as a newbie to Reno. Ended up going there 3 times for a cut, color and highlights.
Haircut was great but basically was done by teachers as my student was very timid. Only problem was amount of time for a trim and shaping. about 1 ¾ hrs.
Color was done on two days due to slowness .had second phase student who was unable to create rhe red I wanted so I went back for highlights which turned out fine but the two sessions ran about $ 100; my hair is only mid length. I will not return but will try Redken next month.

Ryan Christofferson is the best! Going into it, you have to know that they are students and have a process they have to go through (it might take longer than going into a professional salon). With that being said, the staff is awesome and attentive and I left just as happy if not happier with my hair than if I went to my normal salon (and paid $ 150 less).

This place is reasonable price wise, however, I was sort of disappointed in their customer service. I went with my boyfriend to get his hair done. Although it was only a buzz cut it would have been nice if they allowed me to sit near and converse. I double checked with the stylist and she said I could sit in the empty salon chair behind them. Then one of the teachers came by and said they couldn’t have me on the salon floor. Really? The place is not even busy? Next time we may just go to Milan or Marinello. I suggest only coming here if you are alone. If you have a friend or someone you want to converse with, go to Milan or Marinello. They have allowed guests to sit near.

I recently went into Paul Mitchell to get my hair colored and was pleasantly surprised at how great they were!
When I walked in I was greeted by either the owner or the head teacher, who was extremely polite and personally introduced herself to me and my friend and ensured me I was in good hands.
The woman that was supposed to do my hair did not show up to class that day so Darrin took me on. I showed him the picture of what I wanted and he made sure to ask the teacher a myriad of questions before he even began with my hair.
He was extremely friendly and really made sure he gave me exactly what I wanted from the picture, which is all I could ask for in a hairdresser. He had assistance from (Ryan?) who was also very nice and helpful!
Overall, I left with a smile on my face and I didn’t break the bank trying to achieve what I wanted. The only reason I did not give 5 stars was because it took around 4 hours, which obviously is a while.
I would definitely return and have already gotten a ton of compliments on the color!

Amazing school, AMAZING staff, the owners are the nicest people I have ever met. Being a former student I can honestly say this school played a big part in the stylist and person I am today, when you are there it’s more like a giant family. I visit any time I can, there is always something going on.

I phoned and made an appointment for a color and haircut. When I arrived I
was greeted upon enter the front door. Yea!
My hairdresser was Matt and he was very polite and introduce himself and shock my hand. Matt asked tons of questions to evaluate what I wanted to have done. We started off by washing and drying hair before we did the color. The color done was applied and then he gave me not just one, but two of the best and most relaxing head scalp massages I have ever had. He spent time cutting my hair and styling it. He applied and explained the products he was using on my hair. Very useful and educational.
I realized that after I was done that 4 hours had gone by. I was a long appointment by don’t forget that your with a so to be graduating student and it is very nice to have someone pamper you and not rush you in and out. Like the other salons that you might pay hundreds of dollars.
The school offers two set of students Phase 1 and Phase 2. Phase 1 students are a bit less expensive. A haircut would be $ 5 instead of $ 10 for a Phase 2. When you call them you can ask for the prices.
I really enjoyed coming here and will do so in the future. The entire staff were very nice.

So the only thing you really need to remember, and remind yourself throughout your appointment here, is that you’re doing this because you’re too G-​damned poor to go get your hair done somewhere totally legit. That’s right, you’re at the Paul Mitchell school because it means you’re getting your hair cut for $ 5.00 and your hair colored for about $ 35 to $ 45, instead of, oh, like $ 200 or $ 300. So while you’re sitting in your chair for literally 4 hours, it’s because you’ve put aside the time and you want to look super hot, just without the heavy price tag. (And maybe the expert touch of a professional.) Like I said, breathe and remember.
I probably should have listened more to the previous Unilocal review that mentioned how long her hair experience took, but since I’d been to Paul Mitchell before when it only took a couple of hours (if that), I decided that she must have just had a bad experience and assured myself that it would be fine. Ohhh man… Wow, things have changed since I last got my hair colored. Because it took, now pay attention all you Unilocalers: FOREVER. One more time for emphasis: FOREVER!!!
First I arrived, very much on time, at the one o’clock specification and was almost immediately whisked into the chair of my hair stylist Marissa. She asked me a few questions concerning my hair type, desired color, desired amount of blonde highlights, etc. That all took a few minutes, if that. But the oversight from her teacher took nearly an hour longer! Holy crap, was I ever bored. I could see my poor Marissa following this wise teacher around practically begging for a moment of attention. Then finally Marissa got the go-​ahead to begin my hair process.
We moved to the Color station where Marissa and a fellow student began putting bleach throughout my hair and wrapping it up in little squares of foil. This part of the process always takes forever, so be aware that you’re in for a thrilling time. At one point Marissa had to go get more bleach and it seemed like it took her quite awhile to make it back, and not because of laziness. All the way through the process I began to notice that not a single move could be made by the would-​be hair stylists without the full consent of their teachers. Oh Gosh. It’s a really good thing that I didn’t have anywhere to be that day because I would have had to leave abruptly with a foil head meant only to attract some kind of alien spaceship.
Thankfully my bleaching hair went quick (or the color «pulled» quickly, if you want to be more specific) and Marissa moved me to the Wash room. You would think that actual customers with a head full of foil would take precedence over a doll head, but trust me when I say that the students were less than eager to give up their sink for an actual customer. (Eyeroll.) We did finally get to wash my hair but before Marissa could tone my very blonde stripes, she had to get a teacher to approve the color toner and agree with the highlights. I have no idea how long I sat there with my hair damp and weirdly striped, but it was a very LONG time. WHAT. THE. HELL.
So finally the toner is approved, after a very lengthy discussion between student and teacher, and my hair went from scary stripes to appropriate blonde color highlights. Yay. Except, by this time, it was after 4:00 pm and Marissa had to be done by 4:30, meaning that there wasn’t enough time for me to get the haircut to go with my new lights. Gee, thanks. So Marissa dried my hair and styled it before sending me off.
But let’s be clear, the whole process took nearly 4 hours and I did not get the haircut which was almost more important to me than getting the highlights. I get that the instructors have to make sure that their pupils do a good job and don’t mess up people’s hair, but the amount of oversight was just ridiculous! If the teachers want to oversee every aspect of the process, good, but make sure that it doesn’t take FUCKING FOREVER. There were perhaps 50+ students there that day and only a small fraction were dealing with actual people and their hair. So why the lengthy delay?! And why only two teachers on the floor if clearly more were needed to expedite the whole process?!
Whatever. I like my new dye job for the most part and it wasn’t the worst way to spend my day off, but I certainly would have liked to leave with a haircut as well. And with 4 hours to do it, are you seriously going to tell me that’s an impossible timeframe?!
Breathe. Remember: you did this because it’s so G-​damned cheap. And that is –definitely– the only reason you should come here. Otherwise, go somewhere with an experienced hairstylist that doesn’t have to deal with micromanaging teachers, and perhaps the ability to do it in half the time.

I love PAUL MITCHELL! I started school last April with a new core class which basically teaches you the PAUL MITCHELL cutting ;color;and texture systems, as well as their culture and school values! All of the teachers really go out of their way to help make sure you understand what your doing. I am now at the 3d stage called CREATIVE and its even more fun for me. I feel like i can ask anyone at any time ANY question and they will brake it down and explain to me how and why. Ive been to both day and night school and they are both super although us night students really have a family system, we all get along very nicely. Im getting excited to join phase 2 soon then ill be able to work our awesome instructor Rosella who has such a awesome, cool tempered personality for a learning leader. Like I said juat an all around awesome school! !

Can I give less than one star? Please? I had a terrible experience here. It wasn’t even my hair stylists fault, it was the supervisors. I was going from brunette to blonde and I was expecting a few sessions to do this but they convinced me they could easily make it blonde in one session! I obliged and they began to strip my hair color. The supervisor said put a «g» blonde in my hair and walked away. The other students doing my hair warned my girl to be careful because it can easily turn very «golden» aka yellow. They suggested adding a different color too to make it look better. The supervisor refused and said the g would be perfect. I didn’t see my hair til they were finished and I wanted to throw up. My hair was like Lady Gaga’s yellow wig. I would never recommend anyone go here to dye their hair. Ever. I’ve learned my lesson on beauty schools.

I needed a haircut and couldnt get in with anyone in reno so I decided to go here. I was just looking for a trim but I walked out looking like a movie star. I got my hair done by Brendan and I was more then happy with the outcome. For a $ 5 haircut I felt like a million dollars. Not once, when I actually pay $ 75 for a haircut have I ever walked out feeling so great.
I usually am very iffy about getting my haircut, I am always afraid of them cutting it shorter then I like. I always say «only trim it, I want the length» and I never walk out happy. But coming here, and getting my hair cut by Brendan, I walked out feeling beautiful!
Brendan listened to everything I wanted. He cleaned my hair up, cut off the dead ends and shaped it. He gave me tips like how to get the soft and sleek look I had.
The place was clean and I felt comfortable. Because this was a school, I was a little scared, but Brendan made me feel right at home and he was so professional that after 2 min of being in the chair, I was at complete ease. If you need your hair done, cut, color, trim, style, call them up and schedule with Brendan, he is a rock star and you will walk out of there feeling like one too.

Five stars for the first three experiences. Great cuts, nice people, fast walk-​in service.
However, I can’t support a business that knowingly wastes the time and inconveniences lots of customers every week.
I walked in at 3:40 on a Friday, and they said they stop taking walk-​ins at 3. Their posted hours say 5pm with walk-​ins welcome.
They also said they didn’t have any suggestions. Luckily, I was able to use my smartphone to find Marinello on S. McCarran. It was terrific there (thanks Joshua!).
When I later phoned to complain, the manager said she’d speak to the owner, and that they’ve had complaints previously. From the sounds of it, they’ve been operating this way for months or years, and 10+ people get disappointed on Fridays and maybe other days too.

I went to cosmetology school a couple of years ago. I’m usually worried when I go into another school to get my hair done. I’m picky about how my hair looks, and I was blown away tonight.
I booked an appointment with a friend of a friend because I needed a haircut, and his hair is always on point. And, now, mine is too! Worth every penny that I paid and then some!!!

I have a hard time both getting to a hair salon with any sense of regularity, or shelling out dough for a haircut. I don’t know why. I also envy the luscious locks of my friends and strangers who clearly keep their hairdos maintained and in style. I realize that latter envy could be solved by first solving my former salon qualms, but I still just can’t do it.
The best haircut I’ve ever had was from Joel at Salon Alta SF. In fact, he is the one who cut my hair approximately 9 months ago. Wow, I could have gestated a child in the in between time…
Anyway, since there is no Joel in Reno, I went to Paul. Paul Mitchell, that is. It was $ 10 donation for a cut day, proceeds to go to the child of a young woman who was killed by a drunk driver. Price– amazing. Cause– completely worthy. Worthy enough to get my butt out of the house and into a salon chair.
Paul Mitchell, the Reno Academy. Key word: Academy. This place is still a school. And while my hair, generally un-​mess-​up-​able, looks fine, I felt that my stylist could have used a lesson or two on how to talk to his customers. You know, like bed manners for a doctor. Friendliness for a bartender. Actual customer service skills for someone who works at Anthem Blue Cross (which, btw, doesn’t exist). It’s not like the services are rendered completely futile without these things, but their absence definitely detracts from the experience.
The stylist I got was gruff, said maybe 10 words, and had some sort of weird shy attitude that was generally off-​putting. But I mean, it’s a school, right? So maybe he will learn how to be cooler before he graduates.
Unlike Joel, Paul accepts walk-​ins. It is HUGE and, though I’ve not been there during a regular, non-​event day, there are enough chairs and students to quickly get you in and out. You can enter on the Holcomb St. side and weave around to the parking lot (that seems to face Wells).
I wonder if next-​door Rapscallions will give me a cocktail to go next time… At least then if my stylist sucks I can have a creative and always-​interesting conversation with my manhattan.