PooR BoY Mobile Motorcycle Mechanic

Had a really PooR experience with JASON the owner at this shop.
I wanted an estimate to fix my motorcycle. Told me 99.00 fee to check it out and get a price. Once they had my bike I get a call saying the estimate will now be 300.00.- (just for the estimate). I refused and told them I will pick up the bike and pay the 99.00 fee.
When I went to pick up the motorcycle, they gave it back to me in pieces, and it was MISSING alot the parts, plus all the electrical and fuel hoses ect were still off.
There were also parts zip tied to the bike that were not mine !!!- This shop is Very unorganized.
Save your self a headache and take your bike to a authorized dealer.

Poorboy has wonderful technicians as well as outstanding customer service. Will take my motorcycle there again.

Poor customer service, they always tell me they would call back in a few minutes which they never do so I have to call back either a few hours or even the next day. I brought my bike in for a battery issue, they «fixed» it a week later supposedly. After a few days of riding it around It broke down while I was riding it and the battery was dead, so I was forced to walk my 600 pound bike home. When I brought the bike back to the place they charged me an additional 300 for something that should have been fixed in the first place. On top of all that they were supposed to fix my brake light but got the wrong one and I couldn’t get my money back, so now I’m stuck with brake light wiring that doesn’t work on my bike. Definitely not taking my bike back there again

Good, honest people you can trust to do a good a job and treat you right.

After months and months of work and multiple payments (all while not receiving a properly running bike) I paid upwards of $ 1400 dollars worth of parts and labor. I received my bike back twice the first time it lasted one day before returning to the shop and the second time 15 minutes before returning to the shop. The third time I received the bike it ran great for an hour before slowly losing power followed by me riding down virginia street with a max speed of 15mph. I decided to give up on paying them money to screw around with my machine and sadly to say she’s still sitting outside my home not running. I will never use this shop again and I strongly advise everyone I know who rides to avoid this place like the plague.

I used to take my Nighthawk to their old location in the North Valley before the move to 4^th Street, and have brought it to this new location since. I have dealt primarily with Jason, who is knowledgeable and has been incredibly helpful with the repairs I have required. He also did me the favor of moving my bike off of a moving truck when the other option of sheer human strength proved to be a failure. I will continue to bring my bike here for the service and the fair prices!