Red Wing Shoe Store

Best work boots. For any hard labor job. I used red wings in California when I was a lineman. And now I’m using them at airport. I have boots for summertime and winter. They have insulation. Perfect for my toes not to freeze in this breeze weather. There comfortable durable and just great. There so comfortable I wear them even out work. This store and it’s reps great. LIFETIME SHOE REPAIRS!

I must preface this review by saying I am 6’8″ and destroy work shoes crawling and climbing around doing my IT duties. That being said, after recalling how well my old Red Wing boots held up while I was a cable tech in the 00s I decided to give them a try again. I needed to get a pair of office friendly shoes though.
My last two pairs from various sources literally fell apart. Either the laces shredded or broke due to shoddy eyelets or the soles would wear too quickly. It was to be expected for 75 – 150 $ that they would be replaceable, but they always failed at the worst time.
So recently on my lunch I stopped by the store to get sized again and to see what was available. I really lucked out as they had up to 15s in multiple styles, including the Oxford model I was eyeballing online. On top of that they were on sale from the normal $ 200 which made the investment easier to swallow. The fact they offer service for the shoes (lacing, polishing, and replacing soles*) is a big plus in these days of online shopping. I walked out with a kick butt pair of work shoes that blend in nicely with the office attire and are well made.
If you beat up you work boots and shoes I highly recommend giving the store a try. It is more than you might pay locally if you find something at Ross, Marshalls or online, but that local help is a great asset. The fact they had larger sizes in store helped as well. It was like finding the work shoe unicorn.

The customer service at this store is spectacular. I’ve purchased a few pair of shoes here over the years due to my companies contract with Red Wing.
I bring in a voucher, pick at shoes and pay any price difference if one exists.
This time however I was bringing shoes back. I bought my most recent pair a bit ago and they were becoming unbearable. I wanted to give them time to break in but no matter how much I tried to bear and grin it my foot /​ankle kept getting worse.
I wandered in after work today, shoes in their box, lacking a receipt. They quickly pulled up my account and said an exchange would be no problem. They offered me a few pairs well within my companies guidelines. Before trying any on the employee offered to size my feet. He said I needed to stick to a standard 8. The ones I had before were an 8.5 but even with thick socks that could be why I was sliding around. He suggested I get an 8, even if they felt tight at first, and allowed myself to break them in slowly.
I walked around the store a bit and settled on a pair. They were kind and patient in processing my exchange. I didn’t have any insoles this time but they have been quite informative when offering me help picking out insoles.
I am not a fan of buying work boots but I am eternally grateful the employees here are so incredibly patient and helpful. I also love how high quality the material and construction is on these boots. The prices are high but you are getting what you pay for — quality product!

My wife gets a voucher from work once a year to get new boots. There is a list of requirements these boots have to meet and Red Wing always finds her exactly what she wants AND needs.
I like that they store each customers purchase history so they could easily pull up the boots she has purchased over the last few years. That can be handy if you just want to get the same shoe as the last time you were in. This time, however, she wanted something different. She has to have steel toe boots and while those can be heavy the sales associate was quick to point out a pair that were lighter than her previous ones.
She walked around the store in them and was satisfied with her decision. The sales associate was very helpful and eager to make her purchase one she would be very satisfied with. This was a great experience and this place fulfills a nice niche to supply local businesses with the shoes they need which are safe, supportive, and comfortable.

After the difficult task of looking for women steel toe shoes, I came across this store. I was happy to see there good selection. As a LOT of places don’t even have women steel toe shoes but they probably had over 15 to choose from. A lot of back and leather shoes to choose from which I also liked. It took me some time to try on and find a good pair for my feet but I finally did. The employees were really nice. They were very helpful, knowledgeable, and made me feel welcome (even though I was trying on shoes for a while).

I have bought multiple pairs of the logger boot from this store. they used to be higher quality until they started making them in China, the newer logger boot falls apart. When I tried to return them they said it was because of my feet and insoles that the boots fell apart. I had the manager tell me I had the wrong insoles in the boot even though they sold me the insoles when I bought the boot.